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    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    • t-DoxT Offline
      t-Dox @timecode
      last edited by

      @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

      it was already changed a few months ago.

      Hi timecode, I’m sorry that you are experiencing the same problems as me… honestly I don’t think it’s a battery problem (or at least I hope so), but rather I think it depends on the software… I hope that the development team will soon be put in the best conditions to be able to solve the problems

      Andrea
      9pp

      1 Reply Last reply Reply Quote 1
      • K Offline
        Kaiphi @timecode
        last edited by

        @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

        @t-Dox I am in the same boat - my S9PP lasts max. 5 days now. I am sometimes loosing 20% overnight. Going on a trip now, so I need the watch, but I am sending it to Suunto once I am back home. The funny thing is that it has a quite new battery - it was already changed a few months ago.

        Have you already tried a downgrade? I think it’s like many and also with me because of the software and suunto won’t be able to do anything here.

        Suunto 9 Peak Pro
        Suunto Vertical Titanium Solar

        timecodeT 1 Reply Last reply Reply Quote 0
        • timecodeT Offline
          timecode @Kaiphi
          last edited by

          @Kaiphi downgrade wouldn’t help I believe. This is not happening after the last update, it was already an issue an update before that. Honestly I don’t even remember when it started 🙂

          K 1 Reply Last reply Reply Quote 1
          • K Offline
            Kaiphi @timecode
            last edited by

            @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

            @Kaiphi downgrade wouldn’t help I believe. This is not happening after the last update, it was already an issue an update before that. Honestly I don’t even remember when it started 🙂

            Okay I understand this is Annoying. Who knows, maybe a miracle will happen 😊

            Suunto 9 Peak Pro
            Suunto Vertical Titanium Solar

            1 Reply Last reply Reply Quote 1
            • Frederick RochetteF Offline
              Frederick Rochette Bronze Member
              last edited by

              I only swam the crawl…IMG_5356.png

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @Frederick Rochette
                last edited by

                @Frederick-Rochette said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                I only swam the crawl…

                Are you sure, the app is saying something else 😂😂?

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 1
                • D Offline
                  Devis
                  last edited by

                  Does anyone know if Suunto is working on improving the software so that Race S doesn’t lose distance when switching to breaststroke or backstroke?
                  Many thanks.

                  1 Reply Last reply Reply Quote 0
                  • Jordi CJ Offline
                    Jordi C
                    last edited by Jordi C

                    Another 2 nights the sleep tracking has failed again.

                    The HR still works and records data all night, but no sleep tracking data when I wake up.

                    Of course, I restarted the watch after the first failure and it correctly recognized my naps from yesterday. Unfortunately it has failed again tonight and in the morning I have no sleep tracking data at all.

                    This is getting very annoying.

                    B 1 Reply Last reply Reply Quote 2
                    • B Offline
                      borgelkranz Bronze Member @Jordi C
                      last edited by borgelkranz

                      For me it worked for 10 consecutive days but failed me yesterday night.

                      Edit 1:
                      Did a soft reset and expected it to work again. But it did not. What’s new for me: While heart rate was continuously measured through the night, Ressources where not. In the past, when the Race failed to track sleep, Ressources were there.

                      Edit 2:
                      This night sleep tracking worked again, just as expected after performing a soft reset. Ressources also work again. I remembered that I changed the settings for auto do not disturb the day before yesterday after my first soft reset. Maybe that disrupted the effect of the soft reset?

                      1 Reply Last reply Reply Quote 2
                      • PavlasP Offline
                        Pavlas
                        last edited by

                        After a long time, my watch disconnected from the Suunto App again today. Soft-restart solved it.

                        🔺Vertical All Black

                        ex:
                        Ambit2 Black
                        Ambit3 Peak Sapphire
                        Spartan Ultra Stealth Titanium
                        S9B All Black
                        >>> YouTube Channel <<<

                        1 Reply Last reply Reply Quote 0
                        • K Offline
                          Kaiphi
                          last edited by

                          1000018778.jpg

                          I’m not sure if it’s related to the last update, but I didn’t want to open a new topic either. I have a problem with the Data clock face as seen in the picture the first number is cut off from 10000 steps. Is this already known? Are there others with this error?

                          Suunto 9 Peak Pro
                          Suunto Vertical Titanium Solar

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            Devis
                            last edited by

                            Here is the recording of my last swimming workout.
                            I swam 50 laps (swimming pool length = 25m), the first 20 going freestyle and returning backstroke, then the last 30 laps all freestyle. After each length I pressed the lower button of the watch (to mark the lap).
                            I swam for 1250 m but Race S tracked a distance of only 1050 m (-16% !!!).
                            You can see how the watch records incorrectly when you change style (the first 20 laps).
                            I hope Suunto checks this issue/bug and fixes it.
                            Thanks.

                            Devis

                            Totale.PNG

                            Note: I followed the suggestions described here.
                            https://www.suunto.com/Support/faq-articles/lifecycle/how-to-get-more-accurate-pool-swim-tracking/#:~:text=Additional tips&text=Learn more about how to,tracking due to signal reflections.

                            Ars VitaeA 1 Reply Last reply Reply Quote 1
                            • TieutieuT Offline
                              Tieutieu Platinum Member
                              last edited by Tieutieu

                              2 days in a row with map screen issue on my SRs :
                              the current position remains stuck to starting point.
                              The workout is recorded perfectly, I can navigate on map and the track is properly recorder and displayed, but current position is on start.
                              Yesterday soft reset solved. This morning issue was back.
                              As anyone experienced that too ?

                              IMG_4616.jpeg

                              IMG_4627.jpeg

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              Mff73M 1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @Tieutieu
                                last edited by

                                @Tieutieu
                                IOS or Android suuntoapp? Which version?

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                TieutieuT 1 Reply Last reply Reply Quote 0
                                • TieutieuT Offline
                                  Tieutieu Platinum Member @Mff73
                                  last edited by

                                  @Mff73 I’m under iOS (beta 2.44.0) but what link would you make with my issue ? My SRs is up to date since every fw is released.

                                  Suunto’s devices at home :
                                  Vertical titanium solar
                                  Suunto Race S
                                  S9pp titanium sand
                                  Suunto Wing
                                  S9B titanium Ambassador edition, A3P, X6

                                  Mff73M 1 Reply Last reply Reply Quote 0
                                  • Mff73M Offline
                                    Mff73 @Tieutieu
                                    last edited by

                                    @Tieutieu
                                    With Android, maybe since 5.0, I am also facing such issue with SV.
                                    Thus, I think it is more linked to the app and not the watch, as you seems to face it with another watch and iOS.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    1 Reply Last reply Reply Quote 1
                                    • Jordi CJ Offline
                                      Jordi C
                                      last edited by

                                      Yesterday, after charging my watch, I found that the watch face had changed color from orange to white and lost the complications that were on it.

                                      I do not understand anything!

                                      Mitch9M ? 2 Replies Last reply Reply Quote 4
                                      • Mitch9M Offline
                                        Mitch9 @Jordi C
                                        last edited by

                                        @Jordi-C said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                        Yesterday, after charging my watch, I found that the watch face had changed color from orange to white and lost the complications that were on it.

                                        I do not understand anything!

                                        Same here with two watches (SV and SRS). Really strange behavior! Watchface color changed to red on Vertical Week watchface.

                                        Watch: Suunto Vertical Titanium Solar (Sand)
                                        SA: Android (beta)
                                        HRS: Polar H10

                                        HighlandsH helgonet12H M 3 Replies Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          Most probably due to a watchface sync / update

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 1
                                          • HighlandsH Offline
                                            Highlands @Mitch9
                                            last edited by

                                            @Mitch9 Same on my Race.

                                            1 Reply Last reply Reply Quote 1
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