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    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    • timecodeT Offline
      timecode @Kaiphi
      last edited by

      @Kaiphi downgrade wouldn’t help I believe. This is not happening after the last update, it was already an issue an update before that. Honestly I don’t even remember when it started 🙂

      K 1 Reply Last reply Reply Quote 1
      • K Offline
        Kaiphi @timecode
        last edited by

        @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

        @Kaiphi downgrade wouldn’t help I believe. This is not happening after the last update, it was already an issue an update before that. Honestly I don’t even remember when it started 🙂

        Okay I understand this is Annoying. Who knows, maybe a miracle will happen 😊

        Suunto 9 Peak Pro
        Suunto Vertical Titanium Solar

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        • Frederick RochetteF Offline
          Frederick Rochette Bronze Member
          last edited by

          I only swam the crawl…IMG_5356.png

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @Frederick Rochette
            last edited by

            @Frederick-Rochette said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

            I only swam the crawl…

            Are you sure, the app is saying something else 😂😂?

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

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            • D Offline
              Devis
              last edited by

              Does anyone know if Suunto is working on improving the software so that Race S doesn’t lose distance when switching to breaststroke or backstroke?
              Many thanks.

              1 Reply Last reply Reply Quote 0
              • Jordi CJ Offline
                Jordi C
                last edited by Jordi C

                Another 2 nights the sleep tracking has failed again.

                The HR still works and records data all night, but no sleep tracking data when I wake up.

                Of course, I restarted the watch after the first failure and it correctly recognized my naps from yesterday. Unfortunately it has failed again tonight and in the morning I have no sleep tracking data at all.

                This is getting very annoying.

                B 1 Reply Last reply Reply Quote 2
                • B Offline
                  borgelkranz Bronze Member @Jordi C
                  last edited by borgelkranz

                  For me it worked for 10 consecutive days but failed me yesterday night.

                  Edit 1:
                  Did a soft reset and expected it to work again. But it did not. What’s new for me: While heart rate was continuously measured through the night, Ressources where not. In the past, when the Race failed to track sleep, Ressources were there.

                  Edit 2:
                  This night sleep tracking worked again, just as expected after performing a soft reset. Ressources also work again. I remembered that I changed the settings for auto do not disturb the day before yesterday after my first soft reset. Maybe that disrupted the effect of the soft reset?

                  1 Reply Last reply Reply Quote 2
                  • PavlasP Offline
                    Pavlas
                    last edited by

                    After a long time, my watch disconnected from the Suunto App again today. Soft-restart solved it.

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                    • K Offline
                      Kaiphi
                      last edited by

                      1000018778.jpg

                      I’m not sure if it’s related to the last update, but I didn’t want to open a new topic either. I have a problem with the Data clock face as seen in the picture the first number is cut off from 10000 steps. Is this already known? Are there others with this error?

                      Suunto 9 Peak Pro
                      Suunto Vertical Titanium Solar

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                      • D Offline
                        Devis
                        last edited by

                        Here is the recording of my last swimming workout.
                        I swam 50 laps (swimming pool length = 25m), the first 20 going freestyle and returning backstroke, then the last 30 laps all freestyle. After each length I pressed the lower button of the watch (to mark the lap).
                        I swam for 1250 m but Race S tracked a distance of only 1050 m (-16% !!!).
                        You can see how the watch records incorrectly when you change style (the first 20 laps).
                        I hope Suunto checks this issue/bug and fixes it.
                        Thanks.

                        Devis

                        Totale.PNG

                        Note: I followed the suggestions described here.
                        https://www.suunto.com/Support/faq-articles/lifecycle/how-to-get-more-accurate-pool-swim-tracking/#:~:text=Additional tips&text=Learn more about how to,tracking due to signal reflections.

                        Ars VitaeA 1 Reply Last reply Reply Quote 1
                        • TieutieuT Offline
                          Tieutieu Platinum Member
                          last edited by Tieutieu

                          2 days in a row with map screen issue on my SRs :
                          the current position remains stuck to starting point.
                          The workout is recorded perfectly, I can navigate on map and the track is properly recorder and displayed, but current position is on start.
                          Yesterday soft reset solved. This morning issue was back.
                          As anyone experienced that too ?

                          IMG_4616.jpeg

                          IMG_4627.jpeg

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          Mff73M 1 Reply Last reply Reply Quote 0
                          • Mff73M Offline
                            Mff73 @Tieutieu
                            last edited by

                            @Tieutieu
                            IOS or Android suuntoapp? Which version?

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            TieutieuT 1 Reply Last reply Reply Quote 0
                            • TieutieuT Offline
                              Tieutieu Platinum Member @Mff73
                              last edited by

                              @Mff73 I’m under iOS (beta 2.44.0) but what link would you make with my issue ? My SRs is up to date since every fw is released.

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              Mff73M 1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @Tieutieu
                                last edited by

                                @Tieutieu
                                With Android, maybe since 5.0, I am also facing such issue with SV.
                                Thus, I think it is more linked to the app and not the watch, as you seems to face it with another watch and iOS.

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                1 Reply Last reply Reply Quote 1
                                • Jordi CJ Offline
                                  Jordi C
                                  last edited by

                                  Yesterday, after charging my watch, I found that the watch face had changed color from orange to white and lost the complications that were on it.

                                  I do not understand anything!

                                  Mitch9M ? 2 Replies Last reply Reply Quote 4
                                  • Mitch9M Offline
                                    Mitch9 @Jordi C
                                    last edited by

                                    @Jordi-C said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                    Yesterday, after charging my watch, I found that the watch face had changed color from orange to white and lost the complications that were on it.

                                    I do not understand anything!

                                    Same here with two watches (SV and SRS). Really strange behavior! Watchface color changed to red on Vertical Week watchface.

                                    Watch: Suunto Vertical Titanium Solar (Sand)
                                    SA: Android (beta)
                                    HRS: Polar H10

                                    HighlandsH helgonet12H M 3 Replies Last reply Reply Quote 1
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by

                                      Most probably due to a watchface sync / update

                                      Community Manager / Admin @Suunto
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                                      • HighlandsH Offline
                                        Highlands @Mitch9
                                        last edited by

                                        @Mitch9 Same on my Race.

                                        1 Reply Last reply Reply Quote 1
                                        • helgonet12H Offline
                                          helgonet12 @Mitch9
                                          last edited by

                                          @Mitch9 my watch face (ocean) also changed colors and the widget infos during the night. I had my watch on my arm not the charger. Yesterday the recourses did not sync to the Suunto App. And the if I turn of the Dnd before the scheduled time it always goes back to dnd. I have to turn it of several times before I stays on.

                                          1 Reply Last reply Reply Quote 0
                                          • M Offline
                                            Mattg576 @Mitch9
                                            last edited by

                                            Same with my Race yesterday, Vertical watchface changed accent colour from white to red whilst on my wrist (not after charging but during daily wear).

                                            Race
                                            9 Peak
                                            Ambit 3 Peak
                                            Ambit 2R (sold)
                                            Suunto T3d (expired)

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