Software Update 2.40.38 (2025 Q1)
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@pavel.samokha hi, any time frame when the Ocean follows up with the update?
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@Sascha-Domres testing for the Ocean is still going on
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For the last week or so I have been experiencing problems with my SR syncing.
Every morning it gets stuck syncing activities and I have to restart the phone to get it to sync properly.
After restarting I notice that many times the watch stopped syncing automatically the previous afternoon or noon.
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me too. I just post this in the race s sub part of the forum.
restarting the phone solves it intermediate?edit: restarting the phone solves it.
have send logs to suunto -
@pavel.samokha said in Software Update 2.40.38 (2025 Q1):
WiFi connection stability improved
“great” fix - i understand what do you mean “connection stability” - on suunto vertical WiFi doesn’t ON - it always OFF. Suunto App for iOS - can’t activate WiFi on watch. After contacting with your support - one recommend - downgrade firmware. Fix this issue, please!
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@andry_ua Sorry, can’t understand the issue.
You can’t connect your watch to WiFi?
If you follow this guide https://www.suunto.com/Support/faq-articles/suunto-app/how-can-i-download-offline-maps-to-my-suunto-watch/ at what stage you have an issue?
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@pavel.samokha
Current bug of 2.40.38 where the watch (es) wifi toggle is stucked at its status before the update.
If it was on, it is on and can’t toggle off, and vice versa. The second case is the worst because you can’t activate WiFi.
Someone here explained that hard reset is fixing the issue. -
@Mff73 I was me. WiFi was never activated although toggle was on. Soft reset didn’t work (tried 3 times)
Finally hard reset make it work -
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OK, issue was partially known but maybe not exactly in this form. I reported it. This is all what I can do at this point.
@andry_ua if your issue is like discussed above the only option for now is to do hard reset (“Reset All Settings”). Sorry for inconvenience.
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thanks! I’ll try
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reset data - helped resolve this issue. thanks again
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Did “Chores” today just for fun and giggles and I must say, I’m impressed. I fully expected to have just a dummy activity with that name, but Suunto has actually put some thoughts into this. First you have to make the decision inside / outside - I guess that is a GPS no or yes - and then you even get laps and calories burned. And in the Suunto app you get a “flexibility” label. Well done…
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Funny thing is You dont mention UI speedup, its biggest one and I got Vertical almost since release.
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@2b2bff came in handy for a paintjob I had to do. As you said it’s completely configurable for indoor and outdoor use. I turned of GPS for that job, but steps and distance still got tracked
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I was out for an unplanned walk and had a very low battery.
When 2% of the battery was left, a message appeared saying that power saving mode had been activated. But there was no getting rid of this message. Upon my return, I had to connect the watch to the charger to end the activity. I don’t know if this is okay.
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@steoreggia It’s not about Race vs Race S. Some watches are faulty. I’ve had that issue too. I sent a faulty watch to Suunto and they sent me a replacement back same week. From then on no more problems with the number of steps.
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@Pavlas
It happened to my S9PP as well two weeks ago. I was trying to fully discharge it (to calibrate the watch after the last two updates), and while I was running, the screen froze with the same behavior.
Once I put it on charge, it resumed monitoring the running session.
I can say the battery is working fine now, by the way. -
@Pavlas I think it is as it should be. With low battery watch changes some settings (GPS reading, HR reading and some others) to keep watch recording your activity and after plugging to charger you can stop or continue recording. You can have at least some record, which is better then nothing.
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@Asgeir same for me on Vertical and Race, was 4 days skiing and 2 days it was O.K and 2 days not