Another sleepless night with firmware update bright screen at 02:30! When is this going to end?
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Ok, this has been brought to Suunto’s attention several times, but has been successfully ignored or made fun of.
My Suunto Race is in Auto DND mode every night between 22;00 and 8;00 in the morning.
Nevertheless whenever there’s a firmware update, my Race wakes me up with a fully bright-lit screen, happily shouting at me that there is great news ahead.
Well, I’d rather get an information in the morning right after 8 o’clock - that’s why I use Auto DND.
But Suunto does not care. They ring at my door bell, so to speak, with every firmware update at any point in time they wish to disturb me.
Which I consider a bug and a horrible annoyance.Here’s the pictures of this night around 2:30 am.
And a screenshot of Suunto App at the same moment:
PLEASE. Stop this. It’s not funny anymore!
What am I supposed to do to sleep even when there is an update?
Help me. -
difficult to help. as I have never seen this.
And as a tester I get updates almost every week… -
as a workaround you could turn off the BT of the smartphone during the night
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@Olaf-Gottschalk this screen is not automatically poping up. The update can happen automatically but this looks more like you went to that screen afaik
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But I am asking again for you
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You are right! this happens before the automatic update. I notified the team.
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@Dimitrios-Kanellopoulos what are you talking about?!?
It’s the watch that wakes me up! I cannot understand how seemingly nobody understands my point.I just opened the Suunto App tonight to send you my log files.
I am NOT talking about the App - I am talking about the stupid watch that wakes me in the middle of the night every single time you push any firmware update.
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@Egika you are lucky or do something else. EVERY time my Race got an update in the past year, it woke me up in the middle of the night. Always.
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@Stefano-M64 how funny. Really funny. I am not stupid… The point auf Auto DND every night is simply to NOT - NEVER get disturbed.
If I had to switch off BT every night by hand, to avoid a once-every-few-months event, I would throw this unit into the bin.
I want to not get disturbed when I use the Auto DND feature without any manual work. -
@Olaf-Gottschalk
Olaf, hello, we agree on the DO NOT DISTURB time preference. As a suggestion, I suggest you check the app in the device section, 3 points, about…AUTOMATIC UPDATES and cancel the option.
Could solve the inconvenient night message…
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@Olaf-Gottschalk Maybe nobody so-called understands your point, because when you post on this forum, you’re not addressing your watch — you’re speaking to human beings who deserve respect. Aggressive and disjointed messages that conflate a minor sleep disruption every few months with a full-scale outburst toward whoever interact with you are unlikely to inspire assistance or meaningful dialogue. Just sayin’.
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@Olaf-Gottschalk said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:
@Dimitrios-Kanellopoulos what are you talking about?!?
It’s the watch that wakes me up! I cannot understand how seemingly nobody understands my point.Easy man.
Maybe you’ve missed, misread, or skipped some replies@Dimitrios-Kanellopoulos said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:
You are right! this happens before the automatic update. I notified the team.
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@Ghost gee, what the heck is wrong with you? I don’t let anybody wake me up by buggy software every 3 months or so and get ignored.
I never treat anybody bad how treats me with respect.
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@Elmiuel said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:
@Olaf-Gottschalk
Olaf, hello, we agree on the DO NOT DISTURB time preference. As a suggestion, I suggest you check the app in the device section, 3 points, about…AUTOMATIC UPDATES and cancel the option.
Could solve the inconvenient night message…Thank you, Elmiuel!
Your are the first one to point out I can disable this “feature” to wake me for updates.
Done and hopefully this solves my problem!
Thank you!!! -
@sartoric you’re right. The first answer I saw was that I actively clicked something… Of course, being tired all day, this made me angry. How can something so easy that a watch on DND should never go fully on at night be something that could be misunderstanding.
By the way: I recently received the first answer in dozens of attempts to get help from this annoyance… There is a toggle hidden in “about your decice” on the App that disables automatic updates… That was a really helpful and much appreciated, respectful answer.
Getting told I should shut up and why I even bother getting woken up every few months … Those are not really helpful…
That said, I do hope that at some point a programmer responsible for the little bit of firmware code that starts the question mid-night realizes they shouldn’t do that…
I would very much appreciate an info right after the DND time that there is an update…
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@Olaf-Gottschalk You didn’t already disable these? So all this repeated ranting was because you didn’t use the correct settings?
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@logger PEBCAK
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Maybe Iam a bit offtop, but i never seen on my watch anything like this on my Vertical. To know if there’s update i need to check forum/Suunto App, or just check if my watch got downloaded update (in options). Never seen on my watch face reminder that there’s new update and I can install or try later. Maybe its only in Race or I turned something off?
Anyway yeah, it could be a bit frustrate to Olaf that it reminds even on ,do not disturb". -
@logger said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:
@Olaf-Gottschalk You didn’t already disable these? So all this repeated ranting was because you didn’t use the correct settings?
Lol. What a great show of disrespect is that?
This is the default setting in a place you would never search.
Don’t blame me for stupid UX design and programmers that don’t obey DND mode… Sigh -
@Tami999 I am not sure whether it’s your device or whether it is this setting about automated updates that you find under the overflow menu’s “About the device…” See if you have a toggle there and whether it is on.
But from my experience: don’t turn it on…
I really do hope this fixes my sleep when Suunto rolls out firmware releases…