Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    And Suunto does it again: mid-activity crash on Suunto Race

    Scheduled Pinned Locked Moved Suunto Race
    racecrashbugs
    56 Posts 26 Posters 4.8k Views 22 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Offline
      aiv4r @Olaf Gottschalk
      last edited by

      @Olaf-Gottschalk 10 crashes in 2 years, that sounds horrible. Sounds like something is faulty and since uou mentioned different fw, most likely it is something with hardware. Or are you recording activity like 2-3 times a day everyday?

      Suunto Race S (Titanium Canary)
      Suunto Vertical (Titanium Solar Forest)

      1 Reply Last reply Reply Quote 0
      • EzioAuditoreE Offline
        EzioAuditore Gold Members @Olaf Gottschalk
        last edited by

        @Olaf-Gottschalk I do not know if this is at all helpful but my experience with the Vertical was same as yours crash after crash. Even the replacement had the same. Got the Race (after no crash experience for a year with the FR965) and it was perfect - except on this one long run that I had snap to route but the GPS drift was so bad that the track at the end and all the notifications off track on track were pretty bad - resolved it with Hard reset.
        And I also have the Ocean…. Not a single issue since day one: not a single crash, not a single GPS drift… stable like tank!

        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
        Suunto Wing

        1 Reply Last reply Reply Quote 1
        • AudaxjoeA Online
          Audaxjoe
          last edited by

          Just checked SA, I have 422 activity record this year, walking, cycling and yoga mainly. No crashing.

          I’d think 10 could possibly be something wrong with that particular watch.

          Suunto Vertical
          Suunto 9 BARO
          Garmin Fenix 3, 5
          Suunto Vector

          M 1 Reply Last reply Reply Quote 1
          • M Offline
            maszop Bronze Member @Audaxjoe
            last edited by

            My watch (SV) sometimes crashes during activity. Several times a year. Always on the map screen.

            1 Reply Last reply Reply Quote 0
            • Kenneth De CockerK Offline
              Kenneth De Cocker @Olaf Gottschalk
              last edited by

              @Olaf-Gottschalk Same here today I just had another crash mid activity …
              Since I had the watch I think I have had 5 crashes also on different firmwares…

              1 Reply Last reply Reply Quote 0
              • Kenneth De CockerK Offline
                Kenneth De Cocker @wakarimasen
                last edited by

                @wakarimasen since I had the watch I’m at 5 crashes so far every time I sent te logs to suunto. Today was just during a training, I was 1h30 in) but last time it was when I was running the Lee trail when I was already running for 3h… thank god then I noticed it quite quickly…

                M 1 Reply Last reply Reply Quote 1
                • M Offline
                  maszop Bronze Member @Kenneth De Cocker
                  last edited by

                  Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.

                  2 Kenneth De CockerK 2 Replies Last reply Reply Quote 0
                  • 2 Offline
                    2b2bff @maszop
                    last edited by

                    @maszop my only restart, yet happened on the ZoneSense screen or on the first screen of the buit-in basic profile.

                    Suunto Race S

                    1 Reply Last reply Reply Quote 1
                    • Kenneth De CockerK Offline
                      Kenneth De Cocker @maszop
                      last edited by

                      @maszop said in And Suunto does it again: mid-activity crash on Suunto Race:

                      Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.

                      When I was running the Lee trail it was on the maps screen. But this weekend when it happend I didn’t use a map it was just on normal screen for running.

                      1 Reply Last reply Reply Quote 1
                      • peegeeP Offline
                        peegee Silver Members @Olaf Gottschalk
                        last edited by

                        @Olaf-Gottschalk hearing too much ch about crashes lately

                        Been with a Suunto on my wrist since Ambit2
                        🔺Currently with Race 2 Titanium🔺

                        1 Reply Last reply Reply Quote 0
                        • VoiGASV Offline
                          VoiGAS Silver Members
                          last edited by VoiGAS

                          Second crash today in about 1 year with the Race S. Crashes in the last 20 years with Garmin FR201, FR910xt, Huawei watch, Ambit3, Suunto5 and Suunto9P: Zero!
                          I don’t get that we are discussing about how many crashes per year are normal given this relation.


                          Race S
                          Ambit3 Vertical

                          M 1 Reply Last reply Reply Quote 1
                          • M Offline
                            mabe2k Bronze Member @VoiGAS
                            last edited by

                            @VoiGAS had a crash today. First time I’ve seen how it looks like during the crash. Half of the screen was black and buttons stopped working. Watch restarts a few seconds later. Crash was after 4 km.
                            RaceCrash.png

                            VoiGASV 1 Reply Last reply Reply Quote 0
                            • VoiGASV Offline
                              VoiGAS Silver Members @mabe2k
                              last edited by VoiGAS

                              @mabe2k Oh no 😞. Do you have the latest firmware? They fixed something there.
                              Your crash looks different than mine, for me it went black and rebootet. But maybe I missed the moment


                              Race S
                              Ambit3 Vertical

                              M 1 Reply Last reply Reply Quote 0
                              • M Offline
                                mabe2k Bronze Member @VoiGAS
                                last edited by

                                @VoiGAS yes, latest firmware

                                1 Reply Last reply Reply Quote 0
                                • PhilippP Offline
                                  Philipp
                                  last edited by

                                  I have the Same Issues since the last Softwareupdate… First crash was in a Longrun mid September and the Second crash yesterday in another Marathon. Very frustrating that a watch that once worked flawless now have this kind of issues! (Suunto Race 1)

                                  H 1 Reply Last reply Reply Quote 1
                                  • H Online
                                    halajos Bronze Member @Philipp
                                    last edited by

                                    @Philipp, @mabe2k, I also had crashes on my Race with 2.44.52, every few hours, within or outside of activity. Reverted just now to 2.44.46, waiting to see if it will crash or not. Will let you know.

                                    M 1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      mabe2k Bronze Member @halajos
                                      last edited by

                                      @halajos I had crashes with my Race during training sessions starting with the software update in December 2024. This was the first crash with the current software version. And it was the first time I‘ve seen the crash. The other times, the watch restarted and I just saw the watch face afterwards.

                                      H 1 Reply Last reply Reply Quote 0
                                      • H Online
                                        halajos Bronze Member @mabe2k
                                        last edited by

                                        @mabe2k, @Philipp, no crash since rolling back to 2.44.46. With the 2.44.52 SW. it crashed multiple times a day.

                                        1 Reply Last reply Reply Quote 0
                                        • VoiGASV Offline
                                          VoiGAS Silver Members
                                          last edited by

                                          New behaviour today with Race S: It crashed directly after starting an activity. Better than in the mid, but still…
                                          Latest Firmware


                                          Race S
                                          Ambit3 Vertical

                                          H 1 Reply Last reply Reply Quote 0
                                          • H Online
                                            halajos Bronze Member @VoiGAS
                                            last edited by

                                            @VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46

                                            VoiGASV 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy