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    Suunto 9 Peak Pro 2.44.48 Beta Test

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • TieutieuT Offline
      Tieutieu Platinum Member @pomah86
      last edited by Tieutieu

      @pomah86 nope not the first one : there has been a few ones recently but they have been followed very quickly by public fw release 😊

      Suunto’s devices at home :
      Vertical titanium solar
      Suunto Race S
      S9pp titanium sand
      Suunto Wing
      S9B titanium Ambassador edition, A3P, X6

      1 Reply Last reply Reply Quote 0
      • DareoD Offline
        Dareo @pomah86
        last edited by

        @pomah86 If you look at my posts a little earlier in this thread you’ll see that tech support acknowledged that there was a known issue in the fw 243.2 release affecting stability. When they tell you ā€œā€¦rest assured this case is a top priority for us and most of our engineers are working hard to fix itā€, then a couple of months go by, a new fw (beta) release comes out and you see the issue has carried over to the new release, it’s not difficult to become a bit cynical when it comes to one’s level of confidence that known bugs will actually be fixed.

        That said, I’ve rolled back my fw and will wait until a final, supposedly stable, release comes out and continue to be hopeful that this issue will finally be resolved.

        isaziI 1 Reply Last reply Reply Quote 1
        • isaziI Offline
          isazi Moderator @Dareo
          last edited by

          @Dareo which bug are you talking about? I can check if it is known or not

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          DareoD T 2 Replies Last reply Reply Quote 1
          • DareoD Offline
            Dareo @isazi
            last edited by

            @isazi S9PP freezing up and requiring a soft reset. It’s happened while watching TV, dining out, sleeping, and training. Up to 7 soft resets on a nordic walking course! I have no idea what event(s) can be triggering it. It’s intermittent and unpredictable. Sometimes the watch will go a couple of weeks with no problems then there will be a 2 day period where it’s nothing more than a bracelet due to it constantly freezing up.

            This all started with the 243.12 release. Soft and hard reboots don’t help. A couple of times when rebooting there’s been a message on the watch saying ā€œReturning the watch to a stable stateā€, then an hour later it will freeze up again.

            I installed 2.44.48 Beta hoping to see it fixed but it wasn’t. Since the Beta also had some other issues I figured I’d just revert to 240.44 which was the last stable version that didn’t cause any problems on my watch. However, when I went to select an OTA package in debug mode 240.44 wasn’t available and it would only let me revert to 243.12 which is where the problems started.

            isaziI HighlandsH 2 Replies Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @Dareo
              last edited by

              @Dareo sounds more like a faulty watch than a bug, I would contact support if I was you

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              DareoD 2 Replies Last reply Reply Quote 0
              • HighlandsH Offline
                Highlands @Dareo
                last edited by

                @Dareo Hello. I haven’t experienced this behavior on my 9PP.

                SV&S9PP

                DareoD 1 Reply Last reply Reply Quote 0
                • DareoD Offline
                  Dareo @isazi
                  last edited by

                  @isazi I contacted tech support on 9 July explaining this issue and saying that I didn’t know if it was a problem with the watch or the latest FW release and this screen grab of the conversation with tech support left me believing it was a fw issue:

                  d5596aaf-7662-4a52-97d1-3b409105cd40-image.png

                  Perhaps I need to contact them again.

                  1 Reply Last reply Reply Quote 0
                  • DareoD Offline
                    Dareo @Highlands
                    last edited by

                    @Highlands Lucky you. When it started happening I posted a message on the 243.8 / 12 release in this forum asking if anybody else had been experiencing the problem but it seems nobody did. That’s why I initially thought it could be a problem with the watch, but then the online chat with tech support indicated it was a fw issue which is why I’ve been patiently waiting for a fix.

                    HighlandsH 1 Reply Last reply Reply Quote 0
                    • DareoD Offline
                      Dareo @isazi
                      last edited by

                      @isazi Would you recommend that I contact tech support again via the online chat function or directly contact support by phone here in Spain?

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        The_77 Silver Members @isazi
                        last edited by

                        @isazi can you check if the bugs I reported are known please?

                        • Continuous pulse vibration when navigating (not in activity) on a route at 50m zoom level
                        • Touchscreen bug in navigation, where using it moves the burger menu rather than the page
                        • Resources reset to 70% on crossing a timezone

                        Suunto Spartan Trainer Wrist HR / 9PP Refurb

                        1 Reply Last reply Reply Quote 0
                        • HighlandsH Offline
                          Highlands @Dareo
                          last edited by

                          @Dareo Hello, Dareo. My previous post was meant to help you when you re-try convincing Support that the problem might be due to hardware problem. Hopefully, your issue gets resolved asap. Good luck.

                          SV&S9PP

                          DareoD 1 Reply Last reply Reply Quote 1
                          • DareoD Offline
                            Dareo @Highlands
                            last edited by

                            @Highlands Thanks! Have a great day.

                            1 Reply Last reply Reply Quote 1
                            • pavel.samokhaP Offline
                              pavel.samokha
                              last edited by

                              Thanks to everyone who tested the beta.

                              Based on your feedback, this firmware version won’t be released to all users. We couldn’t reproduce every issue you reported, but for the ones we did, we’ll work on fixes and hope to share another beta version in the future.

                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                              enriqueescomsE Ecki D.E HighlandsH 3 Replies Last reply Reply Quote 10
                              • enriqueescomsE Offline
                                enriqueescoms @pavel.samokha
                                last edited by

                                @pavel.samokha Upps. Well, as a 9PP user, I find it a shame. I’m really looking forward to the new features. But well, I prefer a stable operating system to new features. However, I really hope they continue working on updates for our model. Fingers crossed.

                                Suunto 9 Peak Pro (all black version)

                                Łukasz SzmigielŁ 1 Reply Last reply Reply Quote -1
                                • Łukasz SzmigielŁ Offline
                                  Łukasz Szmigiel @enriqueescoms
                                  last edited by

                                  @enriqueescoms it’s a beta after all.

                                  S9PP 2.44.48 beta

                                  1 Reply Last reply Reply Quote 0
                                  • Ecki D.E Offline
                                    Ecki D. Bronze Member @pavel.samokha
                                    last edited by

                                    @pavel.samokha Even while my Watch was reseted on install, I did not have much hassel with this beta. So I think about keeping it until a final version arrives or should I be worried about something?

                                    Thanks for keeping us updated and deploying this beta test in advance!

                                    https://www.strava.com/athletes/37982563
                                    https://www.instagram.com/macdev

                                    pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                    • Francesco PaganoF Offline
                                      Francesco Pagano Silver Members Bronze Member
                                      last edited by

                                      This update hasn’t introduced any defect to my S9PP. Since I’ve been now using it for 2 years, I want to take the chance to celebrate with a quick recap of improvements and issues:

                                      • Notifications: since the 2.44.48 update it seems that some notifications are not received; also, instead of seeing the text of a whatsapp message, I often just see ā€œChecking for new messagesā€, but this has been going on since I changed phone (Android for Android) a few months ago.
                                      • Battery: no changes since last update. In general my battery used to last around 20 days until the HRV readings where introduced in December 2023, now it goes about 10 days.
                                      • Climb Guidance: as I reported elsewhere, on a 47 km trail run I wasn’t sure that the zoom option (upper button) correctly shifted from one waypoint to another (as explained here: https://forum.suunto.com/post/173960) but I need to test it again. Otherwise the feature is great! I’m also not sure about a customisable data field in the dedicated screen, was it mentioned somewhere or am I completely wrong?
                                      • Live location S+: I don’t really use it but I’m happy this app has been developed. It doesn’t always connect for me, but when it does, it works well.
                                      • Sensors: I only use a chest strap and there are no issues. The ā€œconnectedā€ notification at the beginning of an activity is a bit intrusive, but nothing terrible.

                                      I stopped using HRV readings, sleep tracking and daily HR some time ago, so I can’t really judge.
                                      I’ve been very happy with this watch for 2 years now, it has been improved a lot since then and most important, it never ever crashed or caused significant errors. I wish every device I buy was like this!

                                      S9PP
                                      S5

                                      1 Reply Last reply Reply Quote 1
                                      • HighlandsH Offline
                                        Highlands @pavel.samokha
                                        last edited by

                                        @pavel.samokha Have you fixed the issue when random watches factory reset after update?

                                        SV&S9PP

                                        1 Reply Last reply Reply Quote 0
                                        • pavel.samokhaP Offline
                                          pavel.samokha @Ecki D.
                                          last edited by

                                          @Ecki-D. said in Suunto 9 Peak Pro 2.44.48 Beta Test:

                                          So I think about keeping it until a final version arrives or should I be worried about something?

                                          Yes, you can continue using this version as long as it suits you

                                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                                          1 Reply Last reply Reply Quote 0
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