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    Suunto 9 Peak Pro 2.44.48 Beta Test

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • isaziI Offline
      isazi Moderator @Dareo
      last edited by

      @Dareo which bug are you talking about? I can check if it is known or not

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      DareoD T 2 Replies Last reply Reply Quote 1
      • DareoD Offline
        Dareo @isazi
        last edited by

        @isazi S9PP freezing up and requiring a soft reset. It’s happened while watching TV, dining out, sleeping, and training. Up to 7 soft resets on a nordic walking course! I have no idea what event(s) can be triggering it. It’s intermittent and unpredictable. Sometimes the watch will go a couple of weeks with no problems then there will be a 2 day period where it’s nothing more than a bracelet due to it constantly freezing up.

        This all started with the 243.12 release. Soft and hard reboots don’t help. A couple of times when rebooting there’s been a message on the watch saying “Returning the watch to a stable state”, then an hour later it will freeze up again.

        I installed 2.44.48 Beta hoping to see it fixed but it wasn’t. Since the Beta also had some other issues I figured I’d just revert to 240.44 which was the last stable version that didn’t cause any problems on my watch. However, when I went to select an OTA package in debug mode 240.44 wasn’t available and it would only let me revert to 243.12 which is where the problems started.

        isaziI HighlandsH 2 Replies Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @Dareo
          last edited by

          @Dareo sounds more like a faulty watch than a bug, I would contact support if I was you

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          DareoD 2 Replies Last reply Reply Quote 0
          • HighlandsH Offline
            Highlands @Dareo
            last edited by

            @Dareo Hello. I haven’t experienced this behavior on my 9PP.

            SV1&S9PP

            DareoD 1 Reply Last reply Reply Quote 0
            • DareoD Offline
              Dareo @isazi
              last edited by

              @isazi I contacted tech support on 9 July explaining this issue and saying that I didn’t know if it was a problem with the watch or the latest FW release and this screen grab of the conversation with tech support left me believing it was a fw issue:

              d5596aaf-7662-4a52-97d1-3b409105cd40-image.png

              Perhaps I need to contact them again.

              1 Reply Last reply Reply Quote 0
              • DareoD Offline
                Dareo @Highlands
                last edited by

                @Highlands Lucky you. When it started happening I posted a message on the 243.8 / 12 release in this forum asking if anybody else had been experiencing the problem but it seems nobody did. That’s why I initially thought it could be a problem with the watch, but then the online chat with tech support indicated it was a fw issue which is why I’ve been patiently waiting for a fix.

                HighlandsH 1 Reply Last reply Reply Quote 0
                • DareoD Offline
                  Dareo @isazi
                  last edited by

                  @isazi Would you recommend that I contact tech support again via the online chat function or directly contact support by phone here in Spain?

                  1 Reply Last reply Reply Quote 0
                  • T Offline
                    The_77 Silver Members @isazi
                    last edited by

                    @isazi can you check if the bugs I reported are known please?

                    • Continuous pulse vibration when navigating (not in activity) on a route at 50m zoom level
                    • Touchscreen bug in navigation, where using it moves the burger menu rather than the page
                    • Resources reset to 70% on crossing a timezone

                    Suunto Spartan Trainer Wrist HR / 9PP Refurb

                    fondueaufromageF 1 Reply Last reply Reply Quote 0
                    • HighlandsH Offline
                      Highlands @Dareo
                      last edited by

                      @Dareo Hello, Dareo. My previous post was meant to help you when you re-try convincing Support that the problem might be due to hardware problem. Hopefully, your issue gets resolved asap. Good luck.

                      SV1&S9PP

                      DareoD 1 Reply Last reply Reply Quote 1
                      • DareoD Offline
                        Dareo @Highlands
                        last edited by

                        @Highlands Thanks! Have a great day.

                        1 Reply Last reply Reply Quote 1
                        • pavel.samokhaP Offline
                          pavel.samokha
                          last edited by

                          Thanks to everyone who tested the beta.

                          Based on your feedback, this firmware version won’t be released to all users. We couldn’t reproduce every issue you reported, but for the ones we did, we’ll work on fixes and hope to share another beta version in the future.

                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                          enriqueescomsE Ecki D.E HighlandsH jschmidtJ 4 Replies Last reply Reply Quote 12
                          • enriqueescomsE Offline
                            enriqueescoms @pavel.samokha
                            last edited by

                            @pavel.samokha Upps. Well, as a 9PP user, I find it a shame. I’m really looking forward to the new features. But well, I prefer a stable operating system to new features. However, I really hope they continue working on updates for our model. Fingers crossed.

                            Suunto 9 Peak Pro (all black version)

                            Łukasz SzmigielŁ 1 Reply Last reply Reply Quote -2
                            • Łukasz SzmigielŁ Offline
                              Łukasz Szmigiel @enriqueescoms
                              last edited by

                              @enriqueescoms it’s a beta after all.

                              S9PP 2.44.52

                              1 Reply Last reply Reply Quote 1
                              • Ecki D.E Offline
                                Ecki D. Bronze Member @pavel.samokha
                                last edited by

                                @pavel.samokha Even while my Watch was reseted on install, I did not have much hassel with this beta. So I think about keeping it until a final version arrives or should I be worried about something?

                                Thanks for keeping us updated and deploying this beta test in advance!

                                https://www.strava.com/athletes/37982563
                                https://www.instagram.com/macdev

                                pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                • Francesco PaganoF Offline
                                  Francesco Pagano Silver Members Bronze Member
                                  last edited by

                                  This update hasn’t introduced any defect to my S9PP. Since I’ve been now using it for 2 years, I want to take the chance to celebrate with a quick recap of improvements and issues:

                                  • Notifications: since the 2.44.48 update it seems that some notifications are not received; also, instead of seeing the text of a whatsapp message, I often just see “Checking for new messages”, but this has been going on since I changed phone (Android for Android) a few months ago.
                                  • Battery: no changes since last update. In general my battery used to last around 20 days until the HRV readings where introduced in December 2023, now it goes about 10 days.
                                  • Climb Guidance: as I reported elsewhere, on a 47 km trail run I wasn’t sure that the zoom option (upper button) correctly shifted from one waypoint to another (as explained here: https://forum.suunto.com/post/173960) but I need to test it again. Otherwise the feature is great! I’m also not sure about a customisable data field in the dedicated screen, was it mentioned somewhere or am I completely wrong?
                                  • Live location S+: I don’t really use it but I’m happy this app has been developed. It doesn’t always connect for me, but when it does, it works well.
                                  • Sensors: I only use a chest strap and there are no issues. The “connected” notification at the beginning of an activity is a bit intrusive, but nothing terrible.

                                  I stopped using HRV readings, sleep tracking and daily HR some time ago, so I can’t really judge.
                                  I’ve been very happy with this watch for 2 years now, it has been improved a lot since then and most important, it never ever crashed or caused significant errors. I wish every device I buy was like this!

                                  S9PP
                                  S5

                                  1 Reply Last reply Reply Quote 2
                                  • HighlandsH Offline
                                    Highlands @pavel.samokha
                                    last edited by

                                    @pavel.samokha Have you fixed the issue when random watches factory reset after update?

                                    SV1&S9PP

                                    1 Reply Last reply Reply Quote 0
                                    • pavel.samokhaP Offline
                                      pavel.samokha @Ecki D.
                                      last edited by

                                      @Ecki-D. said in Suunto 9 Peak Pro 2.44.48 Beta Test:

                                      So I think about keeping it until a final version arrives or should I be worried about something?

                                      Yes, you can continue using this version as long as it suits you

                                      Opinions expressed are solely my own and do not express the views or opinions of my employer

                                      1 Reply Last reply Reply Quote 0
                                      • P Offline
                                        pomah86 Bronze Member
                                        last edited by

                                        Hi, noted a unusual behavior in this version compared to the stable one, when turning off an alarm, possible after you snoozed, there is a 2-3 sec lag where the screen freezes, after that the watch is back to normal.

                                        Seems like it is gathering data to update the “sleep” tracking info screen that it shows shortly after that.

                                        P 1 Reply Last reply Reply Quote 0
                                        • Ecki D.E Offline
                                          Ecki D. Bronze Member
                                          last edited by

                                          On other thing I noted, maybe it came from the reset that happend, that fitness age went from 32 up to 41, while in the last runs VO2Max decreased from 43,5 to 42,5.

                                          Don’t that I really trust those figures especially as I mainly run trails.
                                          Will check in a couple of weeks again.

                                          https://www.strava.com/athletes/37982563
                                          https://www.instagram.com/macdev

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            dave660281
                                            last edited by dave660281

                                            With the beta FW in I did 600 yards in the pool and still the stroke detection doesn’t work… everything is detected as free (free, breast, back). Once change I did see was, when there was a change in stroke during a length, the next turn wasn’t detected.

                                            1 Reply Last reply Reply Quote 0
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