Suunto 9 Peak Pro no watch faces on watch and in app

[Matteo Donati]

@Robert-Cole same as me, Suunto 9 peak pro 2.48.16

[Martin Navrátil]

I have the same problem with S9PP. All watchfaces vanished from my watch and app as well.

[Robert Cole]

Well there’s some comfort in knowing its just not at my end haha

[pilleus]

Vertical and 9PP lost all watch faces today. After some syncs with the app the watch faces came back, but the configuration was lost. Both watches are running the newest firmware.

On both watches it happens while syncing with the app during Suunto plus synchronisation.

[surfboomerang]

@pilleus Vertical too?
I can’t confirm (yet). I still have my watch face and all the watch faces in the Suunto App

[pilleus]

@surfboomerang

Yes, Vertical too.

[pavel.samokha]

Investigating…

[surfboomerang]

@pilleus Guess I disable the sync until this is resolved now that I still have the watch faces

[pavel.samokha]

Investigating, only S9PP are affected. Even more specifically newer, China-made S9PP

[Pierre 0]

@pavel.samokha
In case it could help investigation, I have no prob at this moment with a 9PP made in PRC and iOS.

[Jaxxdu]

Same here, I got a brand new S9PP two weeks ago. Running on Android 16. And that isn’t the only problem, the HR sensor stops almost every night

[Antoine M]

@Jaxxdu

Same here. Got my watch one week ago…

[pavel.samokha]

Fix should come soon