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    Suunto 9 Peak Pro no watch faces on watch and in app

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • D Offline
      duffman19 @pilleus
      last edited by

      @pilleus Interesting that it has happened twice to you. Unfortunately re-syncing with SA hasn’t helped me. I think that’s due to my older software version, though.

      Vertical Ti / S9PP Ti / S9P Ti

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      • Antanas VA Offline
        Antanas V
        last edited by

        Same on Suunto Race S, no watch faces on watch and in app, iOS

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        • pavel.samokhaP Offline
          pavel.samokha
          last edited by

          I need screenshots of the issue in mobile app, your used operating system and app versions, email or name of the account you use in Suunto App to DM

          Opinions expressed are solely my own and do not express the views or opinions of my employer

          Antanas VA 1 Reply Last reply Reply Quote 0
          • Antanas VA Offline
            Antanas V @pavel.samokha
            last edited by Antanas V

            @pavel.samokha My iOS 15.8.5, Suunto App Version 2.39.1 (16998), email: <redacted>, Username: kosmarikas. Watch: Suunto Race S, Software version 2.48.16. Here some screenshots:IMG_8062.PNG IMG_8061.PNG

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            • D Offline
              duffman19 @Antanas V
              last edited by

              @Antanas-V I’m running the same iOS and SA version as you. I’m guessing that’s the issue.

              Vertical Ti / S9PP Ti / S9P Ti

              Antanas VA 1 Reply Last reply Reply Quote 0
              • Antanas VA Offline
                Antanas V @duffman19
                last edited by

                @duffman19 I guess too, but don`t want to change my iPhone SE 1gen for that!

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                • D Offline
                  duffman19 @Antanas V
                  last edited by

                  @Antanas-V I thought I was the only one still using that phone! Hopefully it’s a backend issue with SuuntoPlus (maybe related to upcoming watch firmware or SA updates) and it will get resolved soon.

                  I don’t mind the stock 9PP watch face, but I much prefer having an analog one. In fact, I’ve gone back to wearing an original 9P while this gets sorted since all of the faces are built-in to the software.

                  Vertical Ti / S9PP Ti / S9P Ti

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                  • pilleusP Online
                    pilleus
                    last edited by pilleus

                    Today I switched back from the Vertical to the 9PP. The question wasn’t whether the watch faces would be deleted and reset to the default watch face, but whether it would happen on the first or second sync with the app. Surprise, it was the second one! 😫

                    21568.png 21569.png

                    https://www.instagram.com/moves.are.life/
                    Suunto Vertical Black Lime
                    Suunto 9 Peak Pro Black
                    Suunto Spartan Ultra Stealth Titanium

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                    • pilleusP Online
                      pilleus
                      last edited by pilleus

                      The 9PP resetted over night to the standard watch face without beeing connected to SA.

                      The Vertical with the first sync this morning.

                      😡

                      21615.jpg

                      https://www.instagram.com/moves.are.life/
                      Suunto Vertical Black Lime
                      Suunto 9 Peak Pro Black
                      Suunto Spartan Ultra Stealth Titanium

                      cosme.costaC 1 Reply Last reply Reply Quote 0
                      • cosme.costaC Offline
                        cosme.costa @pilleus
                        last edited by

                        @pilleus This is strange, I do not have any issue with watch faces and my SVTS, I’m using last SA beta and las firmware in the watch. I just have synced the watch and everything went as expected. My current watchface is the Race 2 one.

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                        • pilleusP Online
                          pilleus @cosme.costa
                          last edited by

                          @cosme.costa

                          I use this one on both watches. Since a long time. Never before the first crash on Suunto’s Plus side any issues. Since that moment again and again the reset to the standard watch face and no other watch faces on the watches. After some syncs the watch faces will be back, but all configuration is löst.

                          I resetted both watches to factory settings, no luck.

                          21623.png

                          https://www.instagram.com/moves.are.life/
                          Suunto Vertical Black Lime
                          Suunto 9 Peak Pro Black
                          Suunto Spartan Ultra Stealth Titanium

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