Suunto Software Update Q2 Hotfix 2.56.28 Race 2 and Vertical 2
-
@isazi happy to provide you all needed details just let me know.
I have reported this to Suunto directly in Feb but they haven’t fixed it -
@tomahawk5000 yes send me all the information and I’ll fill in a bug report
-
@sky-runner if you send me a message with the email of you Suunto App account I can add them to a bug report
Thank you for filing the report!
Suunto: Ambit, Ambit 3 Peak, 9 Baro, Race S, Race Ti, Vertical 2 Ti
Garmin: Forerunner 210, Forerunner 610, Fenix 6X, Fenix 7X Ti -
@tomahawk5000 yes send me all the information and I’ll fill in a bug report
Done
Message sent -
@sky-runner I reported and started a discussion in the field-testing chat
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
-
@sky-runner I reported and started a discussion in the field-testing chat
By the way, the following steps almost 100% guarantee a crash:
- Start an activity with navigation and S+ guide
- Go to control panel and change S+ guide without stopping or pausing the activity
- Exit control back back to the activity
I don’t know if this is specific issue or something that triggers a deeper issue, but I have just reproduced this crash for the 3rd time. I suspect this triggers a race condition deep in the software stack, it may be a symptom of a deeper issue. In fact this time the watch didn’t restart but remained completely black until I forced a restart with 12-sec push on the upper button. Previous times when I tried this it restarted.
Suunto: Ambit, Ambit 3 Peak, 9 Baro, Race S, Race Ti, Vertical 2 Ti
Garmin: Forerunner 210, Forerunner 610, Fenix 6X, Fenix 7X Ti -
@sky-runner is this a new kind of crash, or related to your last report?
-
I just got another restart when I got morning report. Any idea how to solve these restarts? They are getting more and more frequent
-
@sky-runner I just tested this process, and there was no restart. I started an activity with navigation and one S+ app. Then, without pausing, I added two more S+ apps – still no restart. I used to have issues with restarts, but since I got a replacement Vertical 2, it hasn’t restarted once.
Suunto: Ambit 3, Spartan, Vertical 2
Garmin: FR 405, 935, 970 , Fenix 3, 6X, Epix2 Pro -
@Dušan Ković Usual approach is:
- Power off / on
- If it does not help, factory reset
- If it does not help, contact support, they will probably ask for logs from the watch
- Wait for firmware to hopefully fix that
- If not, try different manufacturer
Edit: Reply to wrong post, trying to fix it. Should have been to Dušan Ković.
-
@runyx17 have you tried especially a Guide S+?
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login