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S9 Baro takes very long to find GPS signal before a move

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  • P Offline
    Phil Powell @Phil Powell
    last edited by 29 Dec 2020, 10:00

    @Phil-Powell also has an occasional issue where it’s turned itself off completely. Was like that out of the box and has done it twice. At the moment screen is completely blank and if you hold top right button for soft reset it beeps but that’s it

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    • R Offline
      Richard Thygesen @MaxiPalle
      last edited by 29 Dec 2020, 10:05

      @MaxiPalle I have noticed that my AGPS file hasn’t been updated since december 18th. Soft reset and reinstallation of the app hasn’t resolved the issue. The app tries to optimize GPS every sync but it never shows up on the watch. Now it says that AGPS is n/a on the watch. Can anyone help?

      S9
      S9 Peak
      Race

      P Ł 2 Replies Last reply 29 Dec 2020, 10:11 Reply Quote 0
      • P Offline
        Phil Powell @Richard Thygesen
        last edited by 29 Dec 2020, 10:11

        @Richard-Thygesen mine has completely turned itself off. Managed to get a display back by holding soft reset button a few times. But now is also showing assisted gps not available

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        • Ł Offline
          Łukasz Szmigiel @Richard Thygesen
          last edited by 29 Dec 2020, 10:17

          @Richard-Thygesen the watch needs approx. 15 minutes to unpack the data after it finishes syncing. Did you wait long enough before checking if AGPS is fresh?

          S9PP 2.40.44

          R 1 Reply Last reply 29 Dec 2020, 10:19 Reply Quote 0
          • R Offline
            Richard Thygesen @Łukasz Szmigiel
            last edited by 29 Dec 2020, 10:19

            @Łukasz-Szmigiel yes I have waited way more than 15 minutes.

            S9
            S9 Peak
            Race

            Ł 1 Reply Last reply 29 Dec 2020, 10:24 Reply Quote 0
            • Ł Offline
              Łukasz Szmigiel @Richard Thygesen
              last edited by 29 Dec 2020, 10:24

              @Richard-Thygesen this shouldn’t happen then. Do you have latest firmware and Suunto App installed?

              S9PP 2.40.44

              R 2 Replies Last reply 29 Dec 2020, 10:27 Reply Quote 0
              • R Offline
                Richard Thygesen @Łukasz Szmigiel
                last edited by 29 Dec 2020, 10:27

                @Łukasz-Szmigiel yes the most recent firmware and the most recent beta version of the app.

                S9
                S9 Peak
                Race

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                • R Offline
                  Richard Thygesen @Łukasz Szmigiel
                  last edited by 29 Dec 2020, 10:33

                  @Łukasz-Szmigiel This is how it looks on the watch.
                  0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

                  S9
                  S9 Peak
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                  P 1 Reply Last reply 29 Dec 2020, 10:52 Reply Quote 0
                  • P Offline
                    Phil Powell @Richard Thygesen
                    last edited by 29 Dec 2020, 10:52

                    @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

                    R 1 Reply Last reply 29 Dec 2020, 10:58 Reply Quote 0
                    • R Offline
                      Richard Thygesen @Phil Powell
                      last edited by 29 Dec 2020, 10:58

                      @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

                      S9
                      S9 Peak
                      Race

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                      • D Online
                        Dimitrios Kanellopoulos Community Manager
                        last edited by 29 Dec 2020, 11:00

                        Let me help. If you are on latest software it will show processing once the sync is done.

                        I am suspecting that sony has issues with updating the agps. Reporting this.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        R 2 Replies Last reply 29 Dec 2020, 11:12 Reply Quote 1
                        • R Offline
                          Richard Thygesen @Dimitrios Kanellopoulos
                          last edited by 29 Dec 2020, 11:12

                          @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

                          S9
                          S9 Peak
                          Race

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                          • R Offline
                            Richard Thygesen @Dimitrios Kanellopoulos
                            last edited by 29 Dec 2020, 15:53

                            @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

                            S9
                            S9 Peak
                            Race

                            H 1 Reply Last reply 29 Dec 2020, 18:36 Reply Quote 0
                            • H Offline
                              helgonet12 @Richard Thygesen
                              last edited by helgonet12 29 Dec 2020, 18:36

                              @Richard-Thygesen This happened to me as well a couple of days ago. Did the same as Richard Thygesen. Changed to gps only and Agps updated almost directly.

                              P 1 Reply Last reply 29 Dec 2020, 19:43 Reply Quote 0
                              • P Offline
                                Phil Powell @helgonet12
                                last edited by Phil Powell 29 Dec 2020, 19:43

                                @helgonet12 how do you change to gps only. Is it the gps qzs ?

                                R H 2 Replies Last reply 29 Dec 2020, 20:14 Reply Quote 0
                                • R Offline
                                  Richard Thygesen @Phil Powell
                                  last edited by 29 Dec 2020, 20:14

                                  @Phil-Powell yes thats the one, GPS+ qzss

                                  S9
                                  S9 Peak
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                                  P 1 Reply Last reply 29 Dec 2020, 20:30 Reply Quote 0
                                  • P Offline
                                    Phil Powell @Richard Thygesen
                                    last edited by 29 Dec 2020, 20:30

                                    @Richard-Thygesen that’s what mine was already set on. Since doing the factory reset it seems to be working 100% quicker/better so far

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                                    • H Offline
                                      helgonet12 @Phil Powell
                                      last edited by 29 Dec 2020, 22:01

                                      @Phil-Powell I meant GPS+ qzss sorry.

                                      1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        Richard Thygesen
                                        last edited by 30 Dec 2020, 12:11

                                        Just an update. It seems to work after changing to GPS only. I got the new a-GPS file this morning.

                                        S9
                                        S9 Peak
                                        Race

                                        1 Reply Last reply Reply Quote 1
                                        • R Offline
                                          Richard Thygesen
                                          last edited by 2 Jan 2021, 09:16

                                          Well now I don’t get the newest A-GPS file again. This is annoying. I’m out of ideas. Has anyone found a solution?

                                          S9
                                          S9 Peak
                                          Race

                                          I 1 Reply Last reply 2 Jan 2021, 09:38 Reply Quote 0
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