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S9 Baro takes very long to find GPS signal before a move

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  • P Offline
    Phil Powell @Richard Thygesen
    last edited by 29 Dec 2020, 10:11

    @Richard-Thygesen mine has completely turned itself off. Managed to get a display back by holding soft reset button a few times. But now is also showing assisted gps not available

    1 Reply Last reply Reply Quote 0
    • Ł Offline
      Łukasz Szmigiel @Richard Thygesen
      last edited by 29 Dec 2020, 10:17

      @Richard-Thygesen the watch needs approx. 15 minutes to unpack the data after it finishes syncing. Did you wait long enough before checking if AGPS is fresh?

      S9PP 2.40.44

      R 1 Reply Last reply 29 Dec 2020, 10:19 Reply Quote 0
      • R Offline
        Richard Thygesen @Łukasz Szmigiel
        last edited by 29 Dec 2020, 10:19

        @Łukasz-Szmigiel yes I have waited way more than 15 minutes.

        S9
        S9 Peak
        Race

        Ł 1 Reply Last reply 29 Dec 2020, 10:24 Reply Quote 0
        • Ł Offline
          Łukasz Szmigiel @Richard Thygesen
          last edited by 29 Dec 2020, 10:24

          @Richard-Thygesen this shouldn’t happen then. Do you have latest firmware and Suunto App installed?

          S9PP 2.40.44

          R 2 Replies Last reply 29 Dec 2020, 10:27 Reply Quote 0
          • R Offline
            Richard Thygesen @Łukasz Szmigiel
            last edited by 29 Dec 2020, 10:27

            @Łukasz-Szmigiel yes the most recent firmware and the most recent beta version of the app.

            S9
            S9 Peak
            Race

            1 Reply Last reply Reply Quote 0
            • R Offline
              Richard Thygesen @Łukasz Szmigiel
              last edited by 29 Dec 2020, 10:33

              @Łukasz-Szmigiel This is how it looks on the watch.
              0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

              S9
              S9 Peak
              Race

              P 1 Reply Last reply 29 Dec 2020, 10:52 Reply Quote 0
              • P Offline
                Phil Powell @Richard Thygesen
                last edited by 29 Dec 2020, 10:52

                @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

                R 1 Reply Last reply 29 Dec 2020, 10:58 Reply Quote 0
                • R Offline
                  Richard Thygesen @Phil Powell
                  last edited by 29 Dec 2020, 10:58

                  @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

                  S9
                  S9 Peak
                  Race

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by 29 Dec 2020, 11:00

                    Let me help. If you are on latest software it will show processing once the sync is done.

                    I am suspecting that sony has issues with updating the agps. Reporting this.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    R 2 Replies Last reply 29 Dec 2020, 11:12 Reply Quote 1
                    • R Offline
                      Richard Thygesen @Dimitrios Kanellopoulos
                      last edited by 29 Dec 2020, 11:12

                      @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

                      S9
                      S9 Peak
                      Race

                      1 Reply Last reply Reply Quote 0
                      • R Offline
                        Richard Thygesen @Dimitrios Kanellopoulos
                        last edited by 29 Dec 2020, 15:53

                        @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

                        S9
                        S9 Peak
                        Race

                        H 1 Reply Last reply 29 Dec 2020, 18:36 Reply Quote 0
                        • H Offline
                          helgonet12 @Richard Thygesen
                          last edited by helgonet12 29 Dec 2020, 18:36

                          @Richard-Thygesen This happened to me as well a couple of days ago. Did the same as Richard Thygesen. Changed to gps only and Agps updated almost directly.

                          P 1 Reply Last reply 29 Dec 2020, 19:43 Reply Quote 0
                          • P Offline
                            Phil Powell @helgonet12
                            last edited by Phil Powell 29 Dec 2020, 19:43

                            @helgonet12 how do you change to gps only. Is it the gps qzs ?

                            R H 2 Replies Last reply 29 Dec 2020, 20:14 Reply Quote 0
                            • R Offline
                              Richard Thygesen @Phil Powell
                              last edited by 29 Dec 2020, 20:14

                              @Phil-Powell yes thats the one, GPS+ qzss

                              S9
                              S9 Peak
                              Race

                              P 1 Reply Last reply 29 Dec 2020, 20:30 Reply Quote 0
                              • P Offline
                                Phil Powell @Richard Thygesen
                                last edited by 29 Dec 2020, 20:30

                                @Richard-Thygesen that’s what mine was already set on. Since doing the factory reset it seems to be working 100% quicker/better so far

                                1 Reply Last reply Reply Quote 0
                                • H Offline
                                  helgonet12 @Phil Powell
                                  last edited by 29 Dec 2020, 22:01

                                  @Phil-Powell I meant GPS+ qzss sorry.

                                  1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    Richard Thygesen
                                    last edited by 30 Dec 2020, 12:11

                                    Just an update. It seems to work after changing to GPS only. I got the new a-GPS file this morning.

                                    S9
                                    S9 Peak
                                    Race

                                    1 Reply Last reply Reply Quote 1
                                    • R Offline
                                      Richard Thygesen
                                      last edited by 2 Jan 2021, 09:16

                                      Well now I don’t get the newest A-GPS file again. This is annoying. I’m out of ideas. Has anyone found a solution?

                                      S9
                                      S9 Peak
                                      Race

                                      I 1 Reply Last reply 2 Jan 2021, 09:38 Reply Quote 0
                                      • I Online
                                        isazi Moderator @Richard Thygesen
                                        last edited by 2 Jan 2021, 09:38

                                        @Richard-Thygesen yesterday there were issues with Sony distributing the AGPS files, maybe related.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          Richard Thygesen
                                          last edited by 2 Jan 2021, 09:46

                                          I got it yesterday and then did a soft rest after @Dimitrios-Kanellopoulos wrote us to do that and after the soft restart I got the file directly after syncing with SA app. Today I didn’t get the new file. I’ll wait a couple of hours and see what happens.

                                          S9
                                          S9 Peak
                                          Race

                                          I 1 Reply Last reply 2 Jan 2021, 09:51 Reply Quote 0
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