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S9 Baro takes very long to find GPS signal before a move

Scheduled Pinned Locked Moved Suunto 9
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  • S Offline
    stokje Bronze Member
    last edited by 10 Jul 2019, 16:51

    Sooooo, more people experiencing problems with updating the AGPS.
    MC, cable and SA users, it seems…
    What to do now? does Suunto know, if not, how?

    S D 2 Replies Last reply 10 Jul 2019, 17:10 Reply Quote 0
    • S Offline
      sartoric Moderator @stokje
      last edited by sartoric 7 Oct 2019, 17:10 10 Jul 2019, 17:10

      @stokje said in S9 Baro takes very long to find GPS signal before a move:

      What to do now? does Suunto know, if not, how?

      This is the place to let Suunto know … and now they know

      SVTS - 2.40.38
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      Samsung A5 2016 - Android 7.0
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      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      1 Reply Last reply Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @stokje
        last edited by 10 Jul 2019, 17:33

        @stokje I am not sure people said it doesnt get updated via SA or did I miss that?

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        S 1 Reply Last reply 11 Jul 2019, 13:22 Reply Quote 0
        • ? Offline
          A Former User @Dimitrios Kanellopoulos
          last edited by 11 Jul 2019, 02:18

          @Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

          @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

          The font doesn’t seem to be an issue. I’ve reverted back to default font, installed the app again (version 4.6.0 from June 26). It was behaving OK, albeit a bit slow, initially. Then, once I synced it with the watch, it became extremely laggy again, and after a while it crashed with “not responding” message. And I still couldn’t see the long trail activity from the last weekend in the log.

          D 1 Reply Last reply 11 Jul 2019, 09:41 Reply Quote 1
          • D Offline
            Dimitrios Kanellopoulos Community Manager @Guest
            last edited by 11 Jul 2019, 09:41

            @silentvoyager Got it . I think I know the issue , I have escaleted that to n1 prio. Hold on.

            (check post about syncing long duration activities)

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

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            • S Offline
              stokje Bronze Member @Dimitrios Kanellopoulos
              last edited by 11 Jul 2019, 13:22

              @Dimitrios-Kanellopoulos
              shrek3k as I did understand?

              D 1 Reply Last reply 11 Jul 2019, 13:49 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @stokje
                last edited by 11 Jul 2019, 13:49

                @stokje I made a separate thread about this. Check it out.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 0
                • S Offline
                  Shahaf Ettedgui
                  last edited by 14 Jul 2019, 22:01

                  hey 🙂
                  my suunto 9 has many troubles after I updated to v2.8.24.
                  the top tow are -

                  1. the heart rate strap doesn’t work at any kind of sport
                  2. the GPS isn’t syncing
                    what is the root of the problem?
                    shell I reset the firmware to have the old settings?
                  D 1 Reply Last reply 15 Jul 2019, 08:29 Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Shahaf Ettedgui
                    last edited by 15 Jul 2019, 08:29

                    @Shahaf-Ettedgui No issues reported about straps. Can you check the battey of it?

                    What do you mean GPS is not syncing and via what app ?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
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                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      tomahawk5000 @cosme.costa
                      last edited by 8 Mar 2020, 08:33

                      @cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

                      @silentvoyager said in S9 Baro takes very long to find GPS signal before a move:

                      This has been a problem for me too since end of April. It looks like A-GPS data (satellite almanac) update is no longer updating reliably, at least when syncing to Movescount. A soft reset fixes that temporarily, but after a week or two the problem repeats. Currently AGPS date on my watch is 2019-06-06.

                      I have an SSU as per right know my AGPS is dated on 2019-06-17 and on Friday it was 2019-06-14, so you AGPS is out of date. Something is wrong and is not updating your AGPS.

                      Hi how can I check agps date? All what I see in settings is GPS 19073,0939bf6,140

                      Kind regards,
                      Tomek

                      Suunto 9 baro + Android

                      I 1 Reply Last reply 8 Mar 2020, 09:27 Reply Quote 0
                      • I Offline
                        isazi Moderator @tomahawk5000
                        last edited by 8 Mar 2020, 09:27

                        @tomahawk5000 look for assisted GPS.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        T 1 Reply Last reply 8 Mar 2020, 09:57 Reply Quote 0
                        • T Offline
                          tomahawk5000 @isazi
                          last edited by 8 Mar 2020, 09:57

                          @isazi oh, right now I see 2020/03/07
                          Thank you

                          Kind regards,
                          Tomek

                          Suunto 9 baro + Android

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            Michal Postupalski
                            last edited by 14 Apr 2020, 08:07

                            Hi,

                            I have problems with my Suunto 9 Baro. I use Suuntolink to synchronize settings and AGPS data. Unfortunately AGPS data are not updated. AGPS file is 3 weeks old so it takes a long time to find GPS signal. The only solution is to reset my watch and sync again but it shouldn’t work like this. In my opinion this file should be updated every time the new one exists.
                            Suuntolink app version: 2.28.1
                            Suunto 9 soft version: 2.11.38

                            D 1 Reply Last reply 14 Apr 2020, 09:00 Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @Michal Postupalski
                              last edited by 14 Apr 2020, 09:00

                              @Michal-Postupalski why not sync with sunto app ?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

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                              • kabziorK Offline
                                kabzior Bronze Member
                                last edited by kabzior 28 Oct 2020, 17:13

                                Recently, I have experienced this problem too with S9B.
                                Last 2 weeks it takes about 5-7 minutes to find a GPS fix.
                                I checked the AGPS on my watch, it is up to date, I always synchronize with the SA before leaving the house and the date is current day.
                                I did a soft reset, it didn’t help. I used GPS + Beidou, changed to GPS only, also no improvement.
                                I don’t think I did anything right before the problem happened (FW update or anything like that)
                                Is there anything else I can do?

                                Brad_OlwinB 1 Reply Last reply 28 Oct 2020, 20:59 Reply Quote 0
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @kabzior
                                  last edited by 28 Oct 2020, 20:59

                                  @kabzior This is not normal. I have never had this problem. Make sure that the AGPS is there, sometimes mine does not sync properly. The only time I have had this issue is when the AGPS file is missing. Are you using the cable and the newer Suuntolink, charging via connection to the computer?

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  kabziorK 1 Reply Last reply 29 Oct 2020, 17:30 Reply Quote 0
                                  • kabziorK Offline
                                    kabzior Bronze Member @Brad_Olwin
                                    last edited by 29 Oct 2020, 17:30

                                    @Brad_Olwin Yes, AGPS is there, I always sync before activity and the date of AGPS in settings->info is up to date.
                                    I charge with wall charger. The only two times I connected watch to PC and Suuntolink was when I was upgrading software.

                                    cosme.costaC 1 Reply Last reply 29 Oct 2020, 17:44 Reply Quote 0
                                    • cosme.costaC Offline
                                      cosme.costa @kabzior
                                      last edited by cosme.costa 29 Oct 2020, 17:44

                                      @kabzior said in S9 Baro takes very long to find GPS signal before a move:

                                      @Brad_Olwin Yes, AGPS is there, I always sync before activity and the date of AGPS in settings->info is up to date.
                                      I charge with wall charger. The only two times I connected watch to PC and Suuntolink was when I was upgrading software.

                                      I think your problem is that you sync before the activity. The AGPS file needs some minutes to deploy, if you sync just before the activity, when you try to get the GPS lock it is deploying so it is like it is missing but later when you check it, it is up to date, these are my findings and my own experience.

                                      In my opinion with an AGPS up to 3/4 days old you should not have issues getting a GPS lock in less than a minute and if you sync before the activity do it at least 30 minutes before it.

                                      Łukasz SzmigielŁ kabziorK 2 Replies Last reply 29 Oct 2020, 18:10 Reply Quote 2
                                      • Łukasz SzmigielŁ Offline
                                        Łukasz Szmigiel @cosme.costa
                                        last edited by 29 Oct 2020, 18:10

                                        @cosmecosta if I remember correctly from similar discussions in this forum, the watch needs 15 minutes to extract the data.

                                        S9PP 2.40.44

                                        1 Reply Last reply Reply Quote 2
                                        • kabziorK Offline
                                          kabzior Bronze Member @cosme.costa
                                          last edited by 29 Oct 2020, 21:31

                                          @cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

                                          In my opinion with an AGPS up to 3/4 days old you should not have issues getting a GPS lock in less than a minute and if you sync before the activity do it at least 30 minutes before it.

                                          That is a valuable advice, thank you, will try to do that.

                                          But on the other hand - if I sync every day before the activity, even if watch needs like 15 mins to process the data, it still has AGPS data from the day before…

                                          cosme.costaC 1 Reply Last reply 30 Oct 2020, 10:27 Reply Quote 0
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