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Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

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  • P Offline
    pilleus
    last edited by pilleus 8 Jan 2019, 08:37 1 Aug 2019, 08:36

    It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

    Android 9.1, SA latest beta, FW latest version

    https://www.instagram.com/moves.are.life/
    Suunto Vertical Black Lime
    Suunto 9 Peak Pro Black
    Suunto Spartan Ultra Stealth Titanium

    1 Reply Last reply Reply Quote 0
    • M Offline
      Mff73 @cosme.costa
      last edited by 1 Aug 2019, 10:17

      @cosmecosta
      I confirm
      Still 31/07 one hour ago, 01/08 now.
      It is working. Gps file is per day and not always at 00:00 for everyone.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      J 1 Reply Last reply 1 Aug 2019, 12:45 Reply Quote 1
      • P Offline
        parafenomano @cosme.costa
        last edited by parafenomano 8 Jan 2019, 11:36 1 Aug 2019, 11:32

        @cosmecosta @Dimitrios-Kanellopoulos

        Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

        …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

        I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

        1 Reply Last reply Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 1 Aug 2019, 11:41

          Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

          So yes switching apps can force this but you should not worry so much for 24h differences

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          P 1 Reply Last reply 4 Aug 2019, 20:26 Reply Quote 0
          • J Offline
            johann.fuehrer Bronze Member @Mff73
            last edited by 1 Aug 2019, 12:45

            @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
            And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

            Have fun 🙂 !

            BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

            1 Reply Last reply Reply Quote 2
            • M Offline
              MichalJ
              last edited by 1 Aug 2019, 14:24

              Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
              And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

              I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

              But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

              1 Reply Last reply Reply Quote 0
              • D Offline
                Darren_M Bronze Member
                last edited by Darren_M 8 Feb 2019, 13:04 1 Aug 2019, 22:18

                SSWHRB
                Date shows 2019-07-21
                Suunto app 4.2.4.
                Android.

                Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                1 Reply Last reply Reply Quote 0
                • P Offline
                  parafenomano @Dimitrios Kanellopoulos
                  last edited by parafenomano 8 Apr 2019, 20:30 4 Aug 2019, 20:26

                  @Dimitrios-Kanellopoulos @cosmecosta

                  Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                  In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                  What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    Pierangelo
                    last edited by 5 Aug 2019, 17:43

                    Now it’s ok for me.

                    Watch: Suunto Spartan Ultra
                    Suunto 3 Fitness
                    Phone: iPhone XS
                    IOS: latest version
                    SA: latest beta version

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                    • D Offline
                      Dominik Steffen
                      last edited by 1 Oct 2019, 17:57

                      Hey guys,
                      My watch says 2019-08-14T00:00:00Z
                      Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                      S 1 Reply Last reply 1 Oct 2019, 18:49 Reply Quote 0
                      • S Online
                        suzzlo Moderator @Dominik Steffen
                        last edited by suzzlo 10 Feb 2019, 04:06 1 Oct 2019, 18:49

                        @Dominik-Steffen sorry to hear that. Mine is updated.

                        SA version? Last beta?

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        1 Reply Last reply Reply Quote 1
                        • ? Offline
                          A Former User
                          last edited by 2 Oct 2019, 03:32

                          Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                          S 1 Reply Last reply 2 Oct 2019, 09:45 Reply Quote 0
                          • S Offline
                            sartoric Moderator @Guest
                            last edited by 2 Oct 2019, 09:45

                            @silentvoyager
                            Try a soft reset.
                            Mine is ok, but I had to reset to clean some zombie notifications.

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                            • D Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by 2 Oct 2019, 10:26

                              3 days old is ok

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              J ? 2 Replies Last reply 2 Oct 2019, 10:33 Reply Quote 0
                              • J Offline
                                johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
                                last edited by 2 Oct 2019, 10:33

                                @Dimitrios-Kanellopoulos that’s ok for finding the satellites visible to retrieve the Ephemerides data, which is needed for position calculation. I believe this is a very good source for understanding why it takes some time to get a good GPS fix:
                                https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/

                                1 Reply Last reply Reply Quote 2
                                • ? Offline
                                  A Former User @Dimitrios Kanellopoulos
                                  last edited by 6 Oct 2019, 19:16

                                  @Dimitrios-Kanellopoulos, Well, it is still 2019-09-28 despite syncing daily. In my experience once it fails to update once it gets stuck and stop doing any further updates. The 12 sec reset does fix it but it is still a buggy behavior.

                                  Not everyone will know to even look at AGPS but they will be getting slow times to acquire GPS and/or poor GPS accuracy and will blame Suunto.

                                  1 Reply Last reply Reply Quote 0
                                  • vimegarV Offline
                                    vimegar
                                    last edited by 7 Oct 2019, 08:06

                                    2019-10-07T00:00:00Z
                                    Suunto 9 Baro (2.8.28)
                                    Suunto App 4.10.4 (Beta)

                                    S9 Baro Black (FW: 2.10.26)


                                    Actual: Beer 0,5 l./min. — Red Prawns 2 Ud./ min.
                                    Goal/Objective: Beer 1 l/min. — Red Prawns 3 Ud/min.


                                    H 1 Reply Last reply 9 Oct 2019, 20:07 Reply Quote 0
                                    • H Online
                                      halajos Bronze Member @vimegar
                                      last edited by 9 Oct 2019, 20:07

                                      @Dimitrios-Kanellopoulos I had an AGPS issue today with my SSU.
                                      My last run was 3 days ago, AGPS was up to date, the SSU found GPS quickly. After that run I’ve synced to movescount via cable (using both MC and SA atm.). I missed to sync with SA as power saving mode was active on the watch.
                                      Today I vent to run and the watch didn’t find GPS. I disabled power saving and synced with SA. The sync completed, the last run appeared in SA. The watch still didn’t find GPS. I checked the AGPS data on the watch, which showed N/A. Tried to sync again, still got N/A. Finally I did a 12s reset, after which the sync updated the AGPS data correctly.
                                      I’m using the latest SA beta on Android.

                                      1 Reply Last reply Reply Quote 1
                                      • S Offline
                                        Sylvain Pepin @Dimitrios Kanellopoulos
                                        last edited by 30 Aug 2023, 18:18

                                        Hi @Dimitrios-Kanellopoulos, we are in 2023, and the issue is still alive… 😕 my SSW Baro is not updated since at least one mont, I tried soft & hard reset, but nothing solved…
                                        I tried to make the sync with Suunto link & my iPhone : nothing changed to…
                                        I don’t know if the issue is because hardware or software…i’m very despite
                                        thanks for your advices

                                        D 1 Reply Last reply 31 Aug 2023, 06:49 Reply Quote 0
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @Sylvain Pepin
                                          last edited by 31 Aug 2023, 06:49

                                          @Sylvain-Pepin how old is your agps ?

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          S 1 Reply Last reply 31 Aug 2023, 08:17 Reply Quote 0
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