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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • D Offline
    DavorP
    last edited by 30 Jul 2019, 20:36

    Same here. But activity was synchronized with Runalyze…

    1 Reply Last reply Reply Quote 0
    • T Offline
      thailon Bronze Member
      last edited by 30 Jul 2019, 20:59

      Same here for Slovakia region, synched with Relive, but not with Strava.


      T3c, Quest, Ambit3 Peak, 9PP, Vertical

      1 Reply Last reply Reply Quote 1
      • M Offline
        marcosmc Bronze Member
        last edited by 30 Jul 2019, 21:01

        Same here. Logged out and I’m not able to log in again.

        1 Reply Last reply Reply Quote 1
        • A Offline
          Anjelik Iastremskaia
          last edited by 30 Jul 2019, 21:01

          I think it’s a bit too often troubles with this app and sync…

          1 Reply Last reply Reply Quote 0
          • D Offline
            Daniel Berg
            last edited by 30 Jul 2019, 21:12

            Same for me in Sweden. Can’t sync sins last night

            1 Reply Last reply Reply Quote 0
            • S Offline
              Stefan Tyllo
              last edited by 30 Jul 2019, 21:41

              Any info on when this will be fixed?

              1 Reply Last reply Reply Quote 0
              • A Offline
                andrejsg
                last edited by 30 Jul 2019, 21:44

                Same here. On the day that suunto announces partner integrations nobody has heard of, the most important one doesn’t work again 😞

                1 Reply Last reply Reply Quote 2
                • F Offline
                  fleshymutant Silver Members
                  last edited by 30 Jul 2019, 23:42

                  Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

                  Suunto 9 Baro Titanium
                  iOS 13.1

                  1 Reply Last reply Reply Quote 1
                  • F Offline
                    fazel Bronze Member
                    last edited by 30 Jul 2019, 23:55

                    I’m having the same issues as everyone else.

                    1 Reply Last reply Reply Quote 0
                    • N Offline
                      Neocat
                      last edited by 31 Jul 2019, 00:38

                      Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

                      Suunto 5 v2.7.26
                      Suunto App Android v4.2.4 release

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        Sezer Yiğit
                        last edited by 31 Jul 2019, 04:39

                        Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

                        1 Reply Last reply Reply Quote 1
                        • T Offline
                          thailon Bronze Member
                          last edited by 31 Jul 2019, 06:05

                          SuuntoApp is not working, but this is funny
                          Screenshot_20190731-080053_Suunto.jpg


                          T3c, Quest, Ambit3 Peak, 9PP, Vertical

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            Anssi Auvinen
                            last edited by 31 Jul 2019, 06:08

                            Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

                            1 Reply Last reply Reply Quote 3
                            • A Offline
                              Anjelik Iastremskaia
                              last edited by 31 Jul 2019, 06:12

                              They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

                              L 1 Reply Last reply 31 Jul 2019, 06:23 Reply Quote 0
                              • L Offline
                                Luís Pinto Platinum Member @Anjelik Iastremskaia
                                last edited by 31 Jul 2019, 06:23

                                @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

                                SR
                                Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                                A 1 Reply Last reply 31 Jul 2019, 07:29 Reply Quote 0
                                • J Offline
                                  johan6504 Silver Members
                                  last edited by 31 Jul 2019, 06:24

                                  I checked Twitter, but nothing there

                                  Runner, Swimmer and Swimrunner

                                  1 Reply Last reply Reply Quote 0
                                  • K Offline
                                    kairn
                                    last edited by 31 Jul 2019, 06:47

                                    Same problem here. Logged out and I’m not able to log in again (iOS).

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      dirkvandenbergh
                                      last edited by 31 Jul 2019, 07:16

                                      Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

                                      1 Reply Last reply Reply Quote 1
                                      • A Offline
                                        Anjelik Iastremskaia @Luís Pinto
                                        last edited by 31 Jul 2019, 07:29

                                        @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          Saketo Nemo Moderator
                                          last edited by 31 Jul 2019, 07:36

                                          Dimitrios says that service is under maintenance. Just a little more patience. 😉

                                          1 Reply Last reply Reply Quote 2
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