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    Syncing problems Ambit3 with iPhone11

    Scheduled Pinned Locked Moved Ambit
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    • ? Offline
      A Former User @Sven_Kiel
      last edited by

      Guys…this is not ambit only…Look at garmin forums…same problems…polar the same…

      1 Reply Last reply Reply Quote 1
      • E Offline
        estevez Bronze Member
        last edited by

        Still working via Suuntolink? Can I synchronize moves to Suunto app installed on iPhone 11 via cable and Suuntolink? Everything is getting worse with Ambits…

        isaziI B 2 Replies Last reply Reply Quote 1
        • isaziI Offline
          isazi Moderator @estevez
          last edited by

          @estevez said in Syncing problems Ambit3 with iPhone11:

          Still working via Suuntolink? Can I synchronize moves to Suunto app installed on iPhone 11 via cable and Suuntolink? Everything is getting worse with Ambits…

          Yeah, why not, if you sync with cable you can see your moves in the Suunto app on your phone.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 1
          • B Offline
            benoitg Bronze Member @estevez
            last edited by

            @estevez suuntolink or moveslink2 will work. Issue seems to be with Bluetooth protocol with newer iPhone (like SE 2020 or 11).
            For the moment I bring my old iPhone 7 with me when I don’t have my laptop and I need to sync activities 🤷🏻‍♂️
            Hopefully a fix will come soon !

            1 Reply Last reply Reply Quote 1
            • D Offline
              Djanbgo @JohanT
              last edited by

              Hi All,

              I have made a new try after long while without using the phone. It now works fine to sync my iPhone 11 with my ambit. I was able to sync my 20 works. Finally !
              Note : I am on IOS13.6.1
              Regards,

              ? M 2 Replies Last reply Reply Quote 0
              • ? Offline
                A Former User @Djanbgo
                last edited by

                @Djanbgo said in Syncing problems Ambit3 with iPhone11:

                Hi All,

                I have made a new try after long while without using the phone. It now works fine to sync my iPhone 11 with my ambit. I was able to sync my 20 works. Finally !
                Note : I am on IOS13.6.1
                Regards,

                What changed? App?

                D 1 Reply Last reply Reply Quote 0
                • D Offline
                  Djanbgo @Guest
                  last edited by

                  @André-Faria I have not done anything special, just unpaired, paired and I was surprised to see it synced. I have seen lately an apps update done … So …

                  1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by

                    Apps are being rolled out in BETA with various fixes. I am going to “shout out” here when needed to inform the public

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 3
                    • MILO83M Offline
                      MILO83
                      last edited by

                      It suddenly started working for me also (latest iOS). Without pair/unpair procedure. Nice 😁!!

                      1 Reply Last reply Reply Quote 2
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by Dimitrios Kanellopoulos

                        iOS update

                        CHANGES 1.71.0

                        Ask user to update the watch with SuuntoLink if too old firmware is detected
                        Ask user to remove pairing from phone settings if system level pairing detected while removal needed
                        Fix for emptying sync cache watch disconnected or unpaired
                        Fix for data packets lost on sync level
                        Removed unnecessary unsubscription & subscription to watch resources when connecting and re-connecting watch

                        CHANGES 1.72.0

                        Connectivity fix for Spartan and S series devices, fixes a bug created in 1.71.0

                        Keep Bluetooth connection on during workout sync for Ambit 3 and Traverse even if the device goes to sleep mode

                        Please keep me posted!

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 6
                        • omunozO Offline
                          omunoz Silver Members
                          last edited by

                          1.71.0 and 1.72.0 only in apple store no ? In TestFlight ( Beta Program ) 1.7.0 (8418 ) no more upgrade since 29 days

                          Watch: SV Fw: 2.40.38

                          IPhone 13 (Sim) IOS 18.4.1
                          Android 15.0 with Android Studio
                          macOS Sequoia 15.4.1 M1 & M2
                          Apps IOS: 2.45.0 (19123)
                          Apps Android: 4.107.2 (40107002)

                          omunozO 1 Reply Last reply Reply Quote 1
                          • omunozO Offline
                            omunoz Silver Members @omunoz
                            last edited by

                            @omunoz

                            Dimitrios says that, This is for production rolling out

                            Watch: SV Fw: 2.40.38

                            IPhone 13 (Sim) IOS 18.4.1
                            Android 15.0 with Android Studio
                            macOS Sequoia 15.4.1 M1 & M2
                            Apps IOS: 2.45.0 (19123)
                            Apps Android: 4.107.2 (40107002)

                            1 Reply Last reply Reply Quote 1
                            • B Offline
                              benoitg Bronze Member
                              last edited by

                              That’s great neeeeeews !! 🕺🏻

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                mbray @Djanbgo
                                last edited by

                                @Djanbgo I have also managed to sync my iPhone 11 using latest iOS 14.1 with the 1.72.0 release. I haven’t yet tried it with an activity but getting it to sync was good news.

                                M 1 Reply Last reply Reply Quote 1
                                • M Offline
                                  mbray @mbray
                                  last edited by

                                  Uploaded an activity directly from Ambit 3V to iPhone 14.1 without any problems using 1.72.0. Many thanks!!!

                                  1 Reply Last reply Reply Quote 3
                                  • G Offline
                                    GeoSo
                                    last edited by

                                    It seems that sync is working now.

                                    Tested on Ambit3 Run, iPhone 11 (iOS 14.2), Suunto App 1.72.0

                                    Geia sou Dimitri!

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @GeoSo
                                      last edited by

                                      @GeoSo Hello Giorgo!

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      1 Reply Last reply Reply Quote 0
                                      • Bryan CookB Offline
                                        Bryan Cook
                                        last edited by

                                        I’m impressed, syncing via the app works exactly as expected now.

                                        Thank you very much to everyone that worked on communicating this issue and solving it. It would have been easy to just walk away from the problem.

                                        1 Reply Last reply Reply Quote 4
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