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Software update 2.11.38 for S5/S9

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  • N Offline
    nseslija Bronze Member @surfboomerang
    last edited by 30 Mar 2020, 19:06

    @surfboomerang I am still not sure if it’s the hard reset that changes things for the better. If it is not a bother for you give it a try…

    Ambit 2S
    Ambit 3 Peak
    Suunto 9 baro
    Suunto Vertical Ti Solar

    1 Reply Last reply Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @surfboomerang
      last edited by 30 Mar 2020, 20:12

      @surfboomerang no hard reset is needed to improve GPS etc. That is placebo

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
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      S 1 Reply Last reply 30 Mar 2020, 20:16 Reply Quote 1
      • S Offline
        surfboomerang @Dimitrios Kanellopoulos
        last edited by 30 Mar 2020, 20:16

        @Dimitrios-Kanellopoulos Ok, thanks… saves me a lot of time 🙂

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        D 1 Reply Last reply 30 Mar 2020, 20:18 Reply Quote 1
        • D Offline
          Dimitrios Kanellopoulos Community Manager @surfboomerang
          last edited by 30 Mar 2020, 20:18

          @surfboomerang yup buddy no need todo. However, a soft reset aka reboot could help in case anything in the system is going wonkers.

          A reboot wipes the GPS’s chips internal memery of AGPS data and it’s own cache.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          J 1 Reply Last reply 31 Mar 2020, 01:18 Reply Quote 0
          • J Offline
            johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
            last edited by johann.fuehrer 31 Mar 2020, 01:18

            @Dimitrios-Kanellopoulos how do I force an update of the AGPS data (i.e. after a soft reset)? Sync with Suunto App, “Soak” data from the satellites by going into prestart mode for some xxx minutes (12.5 minutes I think to remember is the minimum possible - checked: https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/)?

            E 1 Reply Last reply 31 Mar 2020, 02:47 Reply Quote 0
            • E Offline
              Egika Platinum Member @johann.fuehrer
              last edited by 31 Mar 2020, 02:47

              @johann-fuehrer yes. Sync with the app. After transferring the AGPS data to the watch, the watch needs a few minutes to unzip the data and have it ready to use.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              1 Reply Last reply Reply Quote 0
              • V Offline
                vr2udt Bronze Member @Guest
                last edited by 31 Mar 2020, 05:09

                @mountainChris Thanks for the tip. That might also explain why my average OHR is lower when cycling than running. Will try the wristband next time.

                R 1 Reply Last reply 31 Mar 2020, 09:27 Reply Quote 0
                • R Offline
                  Rob33 Bronze Member @vr2udt
                  last edited by Rob33 31 Mar 2020, 09:27

                  @nseslija , @Dimitrios-Kanellopoulos
                  What is the difference between reset and restart?
                  hard reset = new installation of fw
                  restart = 12 s top right button
                  That’s right?

                  D 1 Reply Last reply 31 Mar 2020, 10:32 Reply Quote 0
                  • P Offline
                    Pavlas
                    last edited by 31 Mar 2020, 09:42

                    Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

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                    J 1 Reply Last reply 31 Mar 2020, 13:59 Reply Quote 3
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Rob33
                      last edited by 31 Mar 2020, 10:32

                      @Rob33 correct

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      R 1 Reply Last reply 1 Apr 2020, 11:02 Reply Quote 0
                      • J Offline
                        Jonathan Schwarz Bronze Member @Pavlas
                        last edited by 31 Mar 2020, 13:59

                        @Pavlas said in Software update 2.11.38 for S5/S9:

                        Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

                        I think you can add a custom graph for altitude in the custom sport profiles. But I agree - extending the timeline of the HR/altitude/other graphs from 5min to the workout duration would be great!!! They are pretty much useless as they are now 😢 The last 5min isn’t very useable data - especially with altitude

                        Suunto Race Steel All Black -
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                        1 Reply Last reply Reply Quote 1
                        • R Offline
                          Rob33 Bronze Member @Dimitrios Kanellopoulos
                          last edited by 1 Apr 2020, 11:02

                          @Dimitrios-Kanellopoulos If I understood correctly, it might be interesting to restart to get better GPS accuracy, but a reset should have no effect?

                          D 1 Reply Last reply 1 Apr 2020, 11:14 Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @Rob33
                            last edited by 1 Apr 2020, 11:14

                            @Rob33 yes correct.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            F 1 Reply Last reply 1 Apr 2020, 14:18 Reply Quote 0
                            • F Offline
                              freeheeler @Dimitrios Kanellopoulos
                              last edited by 1 Apr 2020, 14:18

                              @Dimitrios-Kanellopoulos
                              this HR and GPS lock bug is still there after doing settings in startscreen…

                              15857506599863521878522293218413.jpg

                              living sideways

                              B 1 Reply Last reply 1 Apr 2020, 14:58 Reply Quote 2
                              • B Offline
                                Brad_Olwin Moderator @freeheeler
                                last edited by 1 Apr 2020, 14:58

                                @TELE-HO I am not seeing this with the latest firmware. I will pay closer attention to this today though.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                F inkognitoI 2 Replies Last reply 1 Apr 2020, 16:27 Reply Quote 0
                                • F Offline
                                  freeheeler @Brad_Olwin
                                  last edited by 1 Apr 2020, 16:27

                                  @Brad_Olwin
                                  try this:
                                  select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                                  living sideways

                                  B 1 Reply Last reply 1 Apr 2020, 17:47 Reply Quote 1
                                  • inkognitoI Offline
                                    inkognito Platinum Member @Brad_Olwin
                                    last edited by 1 Apr 2020, 16:31

                                    @Brad_Olwin @TELE-HO I confirm the bug is still present 😞

                                    SV: fingers crossed :D
                                    S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                    Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                    Despite some pretty bad luck, I still love Suunto!

                                    1 Reply Last reply Reply Quote 1
                                    • B Offline
                                      Brad_Olwin Moderator @freeheeler
                                      last edited by 1 Apr 2020, 17:47

                                      @TELE-HO said in Software update 2.11.38 for S5/S9:

                                      @Brad_Olwin
                                      try this:
                                      select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                                      Ok, I did not do the route navigation…forgot that. I reported this and the bug is still open so not fixed yet.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 4
                                      • cosme.costaC Offline
                                        cosme.costa
                                        last edited by 14 May 2020, 05:27

                                        I think I found a small bug in this firmware version, at least for the S9.

                                        I always use the watch face that you can see in the pictures. Today has been the second time with this firmware version that I’ve lost the outer ring indicating the daily and nightly periods. As the first time I only recover the ring doing a soft reset, reloading the watch face or changing it for another one and then switching back has not recovered the ring, only the soft reset.

                                        I have been using this watch face for over 2 years, with the SSU and with the S9B and only have face this with this version of firmware.

                                        Maybe it is me, but I also have the feeling that this firmware has made the watch slower too.

                                        IMG_20200514_063104486.jpg
                                        IMG_20200514_071440480.jpg

                                        E B 2 Replies Last reply 14 May 2020, 07:44 Reply Quote 2
                                        • E Offline
                                          Egika Platinum Member @cosme.costa
                                          last edited by 14 May 2020, 07:44

                                          @cosmecosta the Ring will only be shown, if the watch knows it’s position.
                                          Get a GPS lock by starting a training or in navigation mode.

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - TI Canary - Titanium Courtney

                                          cosme.costaC 1 Reply Last reply 14 May 2020, 07:59 Reply Quote 2
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