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    Software update 2.11.38 for S5/S9

    Scheduled Pinned Locked Moved Watches
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    • surfboomerangS Offline
      surfboomerang @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos Ok, thanks… saves me a lot of time 🙂

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      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @surfboomerang
        last edited by

        @surfboomerang yup buddy no need todo. However, a soft reset aka reboot could help in case anything in the system is going wonkers.

        A reboot wipes the GPS’s chips internal memery of AGPS data and it’s own cache.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
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        J 1 Reply Last reply Reply Quote 0
        • J Offline
          johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
          last edited by johann.fuehrer

          @Dimitrios-Kanellopoulos how do I force an update of the AGPS data (i.e. after a soft reset)? Sync with Suunto App, “Soak” data from the satellites by going into prestart mode for some xxx minutes (12.5 minutes I think to remember is the minimum possible - checked: https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/)?

          EgikaE 1 Reply Last reply Reply Quote 0
          • EgikaE Offline
            Egika Platinum Member @johann.fuehrer
            last edited by

            @johann-fuehrer yes. Sync with the app. After transferring the AGPS data to the watch, the watch needs a few minutes to unzip the data and have it ready to use.

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            1 Reply Last reply Reply Quote 0
            • vr2udtV Offline
              vr2udt Bronze Member @Guest
              last edited by

              @mountainChris Thanks for the tip. That might also explain why my average OHR is lower when cycling than running. Will try the wristband next time.

              Rob33R 1 Reply Last reply Reply Quote 0
              • Rob33R Offline
                Rob33 Bronze Member @vr2udt
                last edited by Rob33

                @nseslija , @Dimitrios-Kanellopoulos
                What is the difference between reset and restart?
                hard reset = new installation of fw
                restart = 12 s top right button
                That’s right?

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • PavlasP Offline
                  Pavlas
                  last edited by

                  Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

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                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Rob33
                    last edited by

                    @Rob33 correct

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
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                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    Rob33R 1 Reply Last reply Reply Quote 0
                    • J Offline
                      Jonathan Schwarz Bronze Member @Pavlas
                      last edited by

                      @Pavlas said in Software update 2.11.38 for S5/S9:

                      Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

                      I think you can add a custom graph for altitude in the custom sport profiles. But I agree - extending the timeline of the HR/altitude/other graphs from 5min to the workout duration would be great!!! They are pretty much useless as they are now 😢 The last 5min isn’t very useable data - especially with altitude

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                      1 Reply Last reply Reply Quote 1
                      • Rob33R Offline
                        Rob33 Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos If I understood correctly, it might be interesting to restart to get better GPS accuracy, but a reset should have no effect?

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @Rob33
                          last edited by

                          @Rob33 yes correct.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          freeheelerF 1 Reply Last reply Reply Quote 0
                          • freeheelerF Offline
                            freeheeler @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos
                            this HR and GPS lock bug is still there after doing settings in startscreen…

                            15857506599863521878522293218413.jpg

                            living sideways

                            Brad_OlwinB 1 Reply Last reply Reply Quote 2
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @freeheeler
                              last edited by

                              @TELE-HO I am not seeing this with the latest firmware. I will pay closer attention to this today though.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              freeheelerF inkognitoI 2 Replies Last reply Reply Quote 0
                              • freeheelerF Offline
                                freeheeler @Brad_Olwin
                                last edited by

                                @Brad_Olwin
                                try this:
                                select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                                living sideways

                                Brad_OlwinB 1 Reply Last reply Reply Quote 1
                                • inkognitoI Offline
                                  inkognito Platinum Member @Brad_Olwin
                                  last edited by

                                  @Brad_Olwin @TELE-HO I confirm the bug is still present 😞

                                  SV: fingers crossed :D
                                  S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                  Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                  Despite some pretty bad luck, I still love Suunto!

                                  1 Reply Last reply Reply Quote 1
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator @freeheeler
                                    last edited by

                                    @TELE-HO said in Software update 2.11.38 for S5/S9:

                                    @Brad_Olwin
                                    try this:
                                    select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                                    Ok, I did not do the route navigation…forgot that. I reported this and the bug is still open so not fixed yet.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    1 Reply Last reply Reply Quote 4
                                    • cosme.costaC Offline
                                      cosme.costa
                                      last edited by

                                      I think I found a small bug in this firmware version, at least for the S9.

                                      I always use the watch face that you can see in the pictures. Today has been the second time with this firmware version that I’ve lost the outer ring indicating the daily and nightly periods. As the first time I only recover the ring doing a soft reset, reloading the watch face or changing it for another one and then switching back has not recovered the ring, only the soft reset.

                                      I have been using this watch face for over 2 years, with the SSU and with the S9B and only have face this with this version of firmware.

                                      Maybe it is me, but I also have the feeling that this firmware has made the watch slower too.

                                      IMG_20200514_063104486.jpg
                                      IMG_20200514_071440480.jpg

                                      EgikaE Brad_OlwinB 2 Replies Last reply Reply Quote 2
                                      • EgikaE Offline
                                        Egika Platinum Member @cosme.costa
                                        last edited by

                                        @cosmecosta the Ring will only be shown, if the watch knows it’s position.
                                        Get a GPS lock by starting a training or in navigation mode.

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        cosme.costaC 1 Reply Last reply Reply Quote 2
                                        • cosme.costaC Offline
                                          cosme.costa @Egika
                                          last edited by

                                          @Egika said in Software update 2.11.38 for S5/S9:

                                          @cosmecosta the Ring will only be shown, if the watch knows it’s position.
                                          Get a GPS lock by starting a training or in navigation mode.

                                          I know this, as I have said I’ve been using this watch face for almost 2 years now. Besides, photo at 6:31 is just after getting GPS lock, then playing a little bit with the watch faces and later the soft reset, even more yesterday I did two activities with GPS. As I said the problem has happened to me twice with this firmware and never with the previous, not in the S9 nor with the SSU.

                                          1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @cosme.costa
                                            last edited by

                                            @cosmecosta Anything you think might be causing this? I use this watch face a lot too. If you can replicate it, I will try as well and can file a bug report. To date I have not seen this happen but it should not happen based on your description.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            cosme.costaC 1 Reply Last reply Reply Quote 1
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