Software update 2.11.38 for S5/S9

Dimitrios Kanellopoulos · 30 Mar 2020, 20:18

@surfboomerang yup buddy no need todo. However, a soft reset aka reboot could help in case anything in the system is going wonkers.

A reboot wipes the GPS’s chips internal memery of AGPS data and it’s own cache.

johann.fuehrer · 31 Mar 2020, 01:18

@Dimitrios-Kanellopoulos how do I force an update of the AGPS data (i.e. after a soft reset)? Sync with Suunto App, “Soak” data from the satellites by going into prestart mode for some xxx minutes (12.5 minutes I think to remember is the minimum possible - checked: https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/)?

Egika · 31 Mar 2020, 02:47

@johann-fuehrer yes. Sync with the app. After transferring the AGPS data to the watch, the watch needs a few minutes to unzip the data and have it ready to use.

vr2udt · 31 Mar 2020, 05:09

@mountainChris Thanks for the tip. That might also explain why my average OHR is lower when cycling than running. Will try the wristband next time.

Rob33 · 31 Mar 2020, 09:27

@nseslija , @Dimitrios-Kanellopoulos
What is the difference between reset and restart?
hard reset = new installation of fw
restart = 12 s top right button
That’s right?

Pavlas · 31 Mar 2020, 09:42

Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

Dimitrios Kanellopoulos · 1 Apr 2020, 11:02

@Rob33 correct

Jonathan Schwarz · 31 Mar 2020, 13:59

@Pavlas said in Software update 2.11.38 for S5/S9:

Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

I think you can add a custom graph for altitude in the custom sport profiles. But I agree - extending the timeline of the HR/altitude/other graphs from 5min to the workout duration would be great!!! They are pretty much useless as they are now The last 5min isn’t very useable data - especially with altitude

Rob33 · 1 Apr 2020, 11:02

@Dimitrios-Kanellopoulos If I understood correctly, it might be interesting to restart to get better GPS accuracy, but a reset should have no effect?

Dimitrios Kanellopoulos · 1 Apr 2020, 11:14

@Rob33 yes correct.

freeheeler · 1 Apr 2020, 14:18

@Dimitrios-Kanellopoulos
this HR and GPS lock bug is still there after doing settings in startscreen…

Brad_Olwin · 1 Apr 2020, 14:58

@TELE-HO I am not seeing this with the latest firmware. I will pay closer attention to this today though.

freeheeler · 1 Apr 2020, 16:27

@Brad_Olwin
try this:
select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

inkognito · 1 Apr 2020, 16:31

@Brad_Olwin @TELE-HO I confirm the bug is still present

Brad_Olwin · 1 Apr 2020, 17:47

@TELE-HO said in Software update 2.11.38 for S5/S9:

@Brad_Olwin
try this:
select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

Ok, I did not do the route navigation…forgot that. I reported this and the bug is still open so not fixed yet.

cosme.costa · 14 May 2020, 05:27

I think I found a small bug in this firmware version, at least for the S9.

I always use the watch face that you can see in the pictures. Today has been the second time with this firmware version that I’ve lost the outer ring indicating the daily and nightly periods. As the first time I only recover the ring doing a soft reset, reloading the watch face or changing it for another one and then switching back has not recovered the ring, only the soft reset.

I have been using this watch face for over 2 years, with the SSU and with the S9B and only have face this with this version of firmware.

Maybe it is me, but I also have the feeling that this firmware has made the watch slower too.

Egika · 14 May 2020, 07:44

@cosmecosta the Ring will only be shown, if the watch knows it’s position.
Get a GPS lock by starting a training or in navigation mode.

cosme.costa · 14 May 2020, 07:59

@Egika said in Software update 2.11.38 for S5/S9:

@cosmecosta the Ring will only be shown, if the watch knows it’s position.
Get a GPS lock by starting a training or in navigation mode.

I know this, as I have said I’ve been using this watch face for almost 2 years now. Besides, photo at 6:31 is just after getting GPS lock, then playing a little bit with the watch faces and later the soft reset, even more yesterday I did two activities with GPS. As I said the problem has happened to me twice with this firmware and never with the previous, not in the S9 nor with the SSU.

Brad_Olwin · 14 May 2020, 12:25

@cosmecosta Anything you think might be causing this? I use this watch face a lot too. If you can replicate it, I will try as well and can file a bug report. To date I have not seen this happen but it should not happen based on your description.

Likarnik · 14 May 2020, 13:17

Happened to me a few days ago too. I think it was just a glitch. Also HR and resources data was missing. I rebooted and everything was ok. Don’t know how it happened, nothing special. I will report if happens again.