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    Software update 2.11.38 for S5/S9

    Scheduled Pinned Locked Moved Watches
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    • Rob33R Offline
      Rob33 Bronze Member @vr2udt
      last edited by Rob33

      @nseslija , @Dimitrios-Kanellopoulos
      What is the difference between reset and restart?
      hard reset = new installation of fw
      restart = 12 s top right button
      That’s right?

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • PavlasP Offline
        Pavlas
        last edited by

        Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

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        J 1 Reply Last reply Reply Quote 3
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Rob33
          last edited by

          @Rob33 correct

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          Rob33R 1 Reply Last reply Reply Quote 0
          • J Offline
            Jonathan Schwarz Bronze Member @Pavlas
            last edited by

            @Pavlas said in Software update 2.11.38 for S5/S9:

            Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

            I think you can add a custom graph for altitude in the custom sport profiles. But I agree - extending the timeline of the HR/altitude/other graphs from 5min to the workout duration would be great!!! They are pretty much useless as they are now 😢 The last 5min isn’t very useable data - especially with altitude

            Suunto Race Steel All Black -
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            1 Reply Last reply Reply Quote 1
            • Rob33R Offline
              Rob33 Bronze Member @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos If I understood correctly, it might be interesting to restart to get better GPS accuracy, but a reset should have no effect?

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Rob33
                last edited by

                @Rob33 yes correct.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                freeheelerF 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos
                  this HR and GPS lock bug is still there after doing settings in startscreen…

                  15857506599863521878522293218413.jpg

                  living sideways

                  Brad_OlwinB 1 Reply Last reply Reply Quote 2
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @freeheeler
                    last edited by

                    @TELE-HO I am not seeing this with the latest firmware. I will pay closer attention to this today though.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    freeheelerF inkognitoI 2 Replies Last reply Reply Quote 0
                    • freeheelerF Offline
                      freeheeler @Brad_Olwin
                      last edited by

                      @Brad_Olwin
                      try this:
                      select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                      living sideways

                      Brad_OlwinB 1 Reply Last reply Reply Quote 1
                      • inkognitoI Offline
                        inkognito Platinum Member @Brad_Olwin
                        last edited by

                        @Brad_Olwin @TELE-HO I confirm the bug is still present 😞

                        SV: fingers crossed :D
                        S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                        Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                        Despite some pretty bad luck, I still love Suunto!

                        1 Reply Last reply Reply Quote 1
                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @freeheeler
                          last edited by

                          @TELE-HO said in Software update 2.11.38 for S5/S9:

                          @Brad_Olwin
                          try this:
                          select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                          Ok, I did not do the route navigation…forgot that. I reported this and the bug is still open so not fixed yet.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          1 Reply Last reply Reply Quote 4
                          • cosme.costaC Offline
                            cosme.costa
                            last edited by

                            I think I found a small bug in this firmware version, at least for the S9.

                            I always use the watch face that you can see in the pictures. Today has been the second time with this firmware version that I’ve lost the outer ring indicating the daily and nightly periods. As the first time I only recover the ring doing a soft reset, reloading the watch face or changing it for another one and then switching back has not recovered the ring, only the soft reset.

                            I have been using this watch face for over 2 years, with the SSU and with the S9B and only have face this with this version of firmware.

                            Maybe it is me, but I also have the feeling that this firmware has made the watch slower too.

                            IMG_20200514_063104486.jpg
                            IMG_20200514_071440480.jpg

                            EgikaE Brad_OlwinB 2 Replies Last reply Reply Quote 2
                            • EgikaE Offline
                              Egika Platinum Member @cosme.costa
                              last edited by

                              @cosmecosta the Ring will only be shown, if the watch knows it’s position.
                              Get a GPS lock by starting a training or in navigation mode.

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
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                              cosme.costaC 1 Reply Last reply Reply Quote 2
                              • cosme.costaC Offline
                                cosme.costa @Egika
                                last edited by

                                @Egika said in Software update 2.11.38 for S5/S9:

                                @cosmecosta the Ring will only be shown, if the watch knows it’s position.
                                Get a GPS lock by starting a training or in navigation mode.

                                I know this, as I have said I’ve been using this watch face for almost 2 years now. Besides, photo at 6:31 is just after getting GPS lock, then playing a little bit with the watch faces and later the soft reset, even more yesterday I did two activities with GPS. As I said the problem has happened to me twice with this firmware and never with the previous, not in the S9 nor with the SSU.

                                1 Reply Last reply Reply Quote 0
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @cosme.costa
                                  last edited by

                                  @cosmecosta Anything you think might be causing this? I use this watch face a lot too. If you can replicate it, I will try as well and can file a bug report. To date I have not seen this happen but it should not happen based on your description.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  cosme.costaC 1 Reply Last reply Reply Quote 1
                                  • L Offline
                                    Likarnik Bronze Member
                                    last edited by

                                    Happened to me a few days ago too. I think it was just a glitch. Also HR and resources data was missing. I rebooted and everything was ok. Don’t know how it happened, nothing special. I will report if happens again.

                                    1 Reply Last reply Reply Quote 1
                                    • cosme.costaC Offline
                                      cosme.costa @Brad_Olwin
                                      last edited by

                                      @Brad_Olwin Thanks for the interest. I do not know what triggers this bit knowing that @Likarnik has also suffered it makes me feel that really is there something.

                                      As I said this is the second time that has happened to me, and I noticed it because this morning I wanted to go for a run and I always check the sunrise time trying to avoid the headlamp. Between the first time that has happened and this one 3/4 weeks have passed. And the first time I also thought that was a glitch.

                                      I haven’t check HR and resources because I don’t use them. I will try report if it happens again.

                                      1 Reply Last reply Reply Quote 0
                                      • cosme.costaC Offline
                                        cosme.costa
                                        last edited by

                                        Again I have the same problem I lost the sunrise/sunset outer ring in the watch face, and I have to soft reset the watch to recover it. This time I was more observant and It happened as follow:

                                        1.- Did my run as usual and without problems
                                        2.- When I finished the run, the watch was extremely slow to load the screen with the autolaps info, the second screen after saving a move.
                                        3.- Then the watch was unable to connect to SA til I did the soft reset.
                                        4.- After the soft reset everything is as it should

                                        This is the 5th time that I need to do a soft reset for the same issue. I start to believe that the disappearance of the outer ring is the consequence of the real bug. @Łukasz-Szmigiel had similar issues with his S5.
                                        @Dimitrios-Kanellopoulos did Suunto acknowledge this bug? I’m open to do the tests you need to find it. Or maybe I need to do a hard reset of the watch?

                                        Łukasz SzmigielŁ Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 1
                                        • Łukasz SzmigielŁ Offline
                                          Łukasz Szmigiel @cosme.costa
                                          last edited by

                                          @cosmecosta do you have a hr belt? It might be a coincidence but I’ve had this bug happen to me after I started testing H7.

                                          S9PP 2.40.38

                                          cosme.costaC 1 Reply Last reply Reply Quote 1
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @cosme.costa
                                            last edited by

                                            @cosmecosta I never heard of this.

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            cosme.costaC 1 Reply Last reply Reply Quote 0
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