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Software update 2.18.18 Sept 28 2021

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  • I Offline
    isazi Moderator @northeast_trekker
    last edited by isazi 22 Oct 2021, 14:52

    @northeast_trekker how long ago this issue happened? If longer than 24h the logs have been overwritten already. If less and you haven’t recorded other activities after they may still be there.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    N 1 Reply Last reply 22 Oct 2021, 16:01 Reply Quote 1
    • N Offline
      northeast_trekker Bronze Member @isazi
      last edited by 22 Oct 2021, 16:01

      @isazi less than 24hrs but I did record an activity to finish the run so I suppose it is gone. I did not get an id when I sent the logs so I guess this won’t be able to be used to investigate.

      1 Reply Last reply Reply Quote 0
      • C Offline
        chris Hebet
        last edited by chris Hebet 23 Oct 2021, 11:54

        Got same issues. The watch reboot after random Time (near 50mn) while using navigation on activity.
        Activity with no navigation works fine.

        1 Reply Last reply Reply Quote 0
        • A Offline
          auxina
          last edited by 23 Oct 2021, 22:45

          I have also noticed an increase in battery drain with the latest update.
          I have made a comparison with my Spartan Ultra.

          BATERIA.png

          From my tests I have drawn the following conclusions:
          • The SSU consumes 1% in 24 hours lying on the table. While my S9 consumes 11% in 24 hours.
          • Put on my wrist, the SSU consumes 7% in 24 hours, while S9 (in the same conditions) consumes 14% (notifications off, ohr off)
          • My S9 consumes with OHR ON, 17% in 24 hours.
          I think this battery difference between SSU and S9 is not normal.
          (during the test days I have not done any training)

          S9B Titanium Iron Man
          2.26.8

          S 1 Reply Last reply 24 Oct 2021, 04:39 Reply Quote 3
          • S Offline
            surfboomerang @auxina
            last edited by 24 Oct 2021, 04:39

            @auxina I’m a little confused of why you compare two different model watches if you suspect a firmware update of the S9B to be the cause of battery drain.
            Was there no difference between those two before the last firmware update of the S9B?

            Other than that, what do you mean by OHR on during the day? 24/7 HR monitoring?
            I suspect the relative high battery use is because of the Sleep tracking and OHR monitoring, but I admit that losing 42% per day without activity is quite a lot.

            My S9P lost 26% in 72hrs (including 1hr of training), notifications on, sleep and 24/7 HR off, wearing it during the day, on the table in the night.

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            F 1 Reply Last reply 24 Oct 2021, 06:20 Reply Quote 2
            • F Offline
              freeheeler @surfboomerang
              last edited by 24 Oct 2021, 06:20

              @surfboomerang
              I subjectively notice heavier drain than before, too… but I did not have the time to track it… might be one reason, why I will never be a field tester 😂 too many things going on in the recent months 🙈

              But if I recall right, Dimi mentioned that Suunto is investigating. Hence I for my part just wait and see 🙂 …same as I do for the lock button 😉 … it’s glove season ahead in our hemisphere 😉

              living sideways

              1 Reply Last reply Reply Quote 4
              • S Offline
                skydancer
                last edited by 24 Oct 2021, 19:52

                Evident increase of battery drain in S9 after the recent firmware upgrade. I would estimate it is ~25-30% faster than previously.

                I hope it is a bug soon to be fixed but I also fear it is a planned obsolescence. Fingers crossed Suunto won’t leave it unaddressed.

                1 Reply Last reply Reply Quote 2
                • P Offline
                  plopes73
                  last edited by 24 Oct 2021, 21:38

                  Hello,
                  I have a Suunto 9 Peak updated with version 2.18.18 and me too have issues with battery drain after this update. Four things I’ve noticed:

                  1. During sleep track (HR on) usually about 7 - 8 hours, before update it drains about 1% - 2% battery, now it drains about 4%-5%
                  2. During activity (running) before update it took about 3%-4% each hour, now it’s draining 6%-7% (with the same GPS settings: GPS+Beidou)
                  3. During normal day use (HR off, notifications on) before update it drains about 7% in 24h (including sleep tracking) now it about 15% in 24h.
                  4. The app synchronization ususally take about 8 to 12 seconds and now it’s taking about 20-30 secs.

                  Never activate the media controls, and I’m using the same watchface as before update (S9P original watchface)

                  Hope Suunto solves this issue fast.
                  A new watch that usually lasts for 10 to 12 days without any problem (including activities) is now draining in less than 6 days.

                  Cheers
                  Pedro


                  S9 Peak 2.18.18
                  Vertical
                  Android 10
                  Suunto App 4.45.5

                  F S 2 Replies Last reply 25 Oct 2021, 04:16 Reply Quote 8
                  • F Offline
                    freeheeler @plopes73
                    last edited by 25 Oct 2021, 04:16

                    @pedromslopess said in Software update 2.18.18 Sept 28 2021:

                    before update it drains about 1% - 2% battery, now it drains about 4%-5%

                    @skydancer doesn’t look like planned obsolescence… would be a bit borderline for S9P

                    living sideways

                    1 Reply Last reply Reply Quote 3
                    • P plopes73 referenced this topic on 25 Oct 2021, 13:12
                    • S Offline
                      safari @plopes73
                      last edited by 25 Oct 2021, 15:50

                      @pedromslopess Absolutely I agree…
                      After all these years they are forcing my mind to switch to garmin. 🙂

                      history:
                      suunto vertical solar titanium
                      suunto 9 baro
                      suunto ambit 3
                      suunto ambit 2
                      Suunto Smart Heart Rate Belt

                      suunto App: apple iphone 13

                      F ? 2 Replies Last reply 25 Oct 2021, 17:25 Reply Quote 0
                      • F Offline
                        freeheeler @safari
                        last edited by 25 Oct 2021, 17:25

                        @safari
                        😱
                        let us know why and if the snow is fluffier over there

                        living sideways

                        S 1 Reply Last reply 25 Oct 2021, 20:02 Reply Quote 0
                        • I Offline
                          isazi Moderator
                          last edited by isazi 25 Oct 2021, 18:56

                          I did not notice anything different on my Peak, as for the S9 the battery drain is been reported and it’ll probably be fixed soon.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 4
                          • M Offline
                            MiniForklift Platinum Member
                            last edited by 25 Oct 2021, 20:01

                            My battery seems fine although I have noticed the last couple of syncs I’ve done have taken a lot longer than usual. Also it appears to finish the sync and then it starts again, sometimes syncing 2 or 3 times before finishing (any syncs that happen after the first one are normally a lot quicker)

                            Don’t know if that happens for anybody else?

                            SV Titanium Solar Forest

                            B 1 Reply Last reply 31 Oct 2021, 08:09 Reply Quote 2
                            • S Offline
                              safari @freeheeler
                              last edited by 25 Oct 2021, 20:02

                              @freeheeler Recent updates to the watch bring the watch closer to daily use (phone brand watches) than outdoor use.
                              What bothered me the most was the decrease in battery life. and notifications being useless on the screen.
                              In addition, the clock should be able to fit more than one information on a screen, as in ambit 3.
                              I should be able to see values such as barometer value, altitude, temperature, which are important to me, on the main screen without clicking anywhere.

                              "sorry for google translate "

                              history:
                              suunto vertical solar titanium
                              suunto 9 baro
                              suunto ambit 3
                              suunto ambit 2
                              Suunto Smart Heart Rate Belt

                              suunto App: apple iphone 13

                              1 Reply Last reply Reply Quote 1
                              • ? Offline
                                A Former User @safari
                                last edited by 26 Oct 2021, 02:17

                                @safari said in Software update 2.18.18 Sept 28 2021:

                                @pedromslopess Absolutely I agree…
                                After all these years they are forcing my mind to switch to garmin. 🙂

                                Kindly advice to look for “battery drain” and garmin, I believe there is not a single model that doesn’t have it with some updates.

                                I 1 Reply Last reply 26 Oct 2021, 09:30 Reply Quote 4
                                • I Offline
                                  isazi Moderator @Guest
                                  last edited by 26 Oct 2021, 09:30

                                  @andré-faria said in Software update 2.18.18 Sept 28 2021:

                                  Kindly advice to look for “battery drain” and garmin, I believe there is not a single model that doesn’t have it with some updates.

                                  I gave up on first a F5S and then a F5 because of that. My F5S could not record more than 8 hours of GPS activity without emptying the battery (during my tour du Mont Blanc I had to stop and recharge it mid way to arrive at the end of the day with battery left), and the F5 would get from 100 to 0 in a couple of days without recording activities (gladly Amazon allowed me to return it).

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 0
                                  • P Offline
                                    Pavlas
                                    last edited by 26 Oct 2021, 11:11

                                    Hmmm, in the morning (8 am), my watch reported a battery level of 10%. Now it’s at 9%. Power saving OFF, HR OFF, notification ON. Looks like the battery drains significantly slower at low levels.

                                    🔺Vertical All Black

                                    ex:
                                    Ambit2 Black
                                    Ambit3 Peak Sapphire
                                    Spartan Ultra Stealth Titanium
                                    S9B All Black
                                    Ocean All Black (for testing only)
                                    >>> YouTube Channel <<<

                                    D 1 Reply Last reply 26 Oct 2021, 12:12 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @Pavlas
                                      last edited by 26 Oct 2021, 12:12

                                      @pavlas yup and there you know all this is about battery calibration

                                      we do have monitoring that alarms us when many devices have battery issues after a SW update.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      H C P P 4 Replies Last reply 26 Oct 2021, 18:19 Reply Quote 0
                                      • H Offline
                                        halajos Bronze Member @Dimitrios Kanellopoulos
                                        last edited by 26 Oct 2021, 18:19

                                        My S9B’s battery vent from 45% to 37% in one day, sitting on the shelf. It’s on 2.18.20 and had a few partial charging cycles since the update.

                                        1 Reply Last reply Reply Quote 5
                                        • C Offline
                                          cosme.costa @Dimitrios Kanellopoulos
                                          last edited by cosme.costa 27 Oct 2021, 08:45

                                          @dimitrios-kanellopoulos @Pavlas With the new firmware 2.18.20 and the S9B I think is quite clear that there is an increase in battery consumption in idle mode.

                                          The battery meter in the S9B has never been lineal (I doubt any electronic device is completely lineal) but the behaviour over time should be the same for the same device and eventually the battery duration should be quite similar for the same model and same conditions, so we can do comparation here.

                                          As I said in a previous post I have never needed a battery calibration after an upgrade to get more or less the same consumption compared to previous firmwares, some times I did need a soft reset. So with the new firmware the first that I did was a soft reset when I saw the increase in battery drain, after this didn’t fix it I did the calibration and the “drain” is still there.

                                          In my case, with my configuration and more or less the same GPS load I used to charge the watch every 7 days with a 15/20% of battery remaining and now I charge it every 7 days with a 0/5% of battery remaining.

                                          @Dimitrios-Kanellopoulos You have said that the idle consumption is related to the watchface. I haven’t tried to use another watchface because as @Pavlas said in a previous post it didn’t make any difference, now using the originally exclusive S9P and previously the original S9 outdoors watchface. In my opinion, the original outdoors watchface should be as battery demanding as the S9P as the dynamic fields are moon ring, watch time and battery level vs training dots, watch time and battery level.

                                          D 1 Reply Last reply 27 Oct 2021, 11:29 Reply Quote 10
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