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Software update 2.23.20 (All S watches except S9 Peak Pro)

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  • Z Offline
    zhang965 @Ivan Vasilev
    last edited by 7 Dec 2022, 21:06

    @Ivan-Vasilev said in Software update 2.23.20 (All S watches except S9 Peak Pro):

    Around the world in one hour with S9 Baro 🙂 Today I ran into a funny bug while exercising:

    s9baro_bug.png

    I managed to walk halfway around the world in a little less than an hour. Thus, I was narrowly beaten by the international space station, which makes a full orbit in around 90 minutes 🙂
    A bit more detail - I had a normal exercise up until 8 kilometers, after which I saw the distance field showing empty value (–). Additionally, the lap counter (one lap is 1km) started showing 1km, instead of 9km as it should have. Then, I stopped the exercise to see what is going on. You can see the saved exercise in the screenshot above. I’m using the latest firmware 2.23.20. All other fields (calories, steps, ascent/descent) seem normal.
    To be honest, I find this funny, rather than annoying 🙂 I have around 1000 exercises on this watch and only 2 or 3 ever got any issues. I’m actually looking forward to buying S9PP

    You are not alone, I already saw a couple of report on Facebook Suunto group,

    Winners Wear Winners

    1 Reply Last reply Reply Quote 1
    • P Offline
      Pierre L Bronze Member
      last edited by 9 Dec 2022, 08:42

      Hello
      My watch still doesn’t ask me to update even though I have firware 2.20.30
      Is this normal, should I keep waiting?
      Thank you

      Z 1 Reply Last reply 9 Dec 2022, 09:03 Reply Quote 0
      • Z Offline
        zhang965 @Pierre L
        last edited by 9 Dec 2022, 09:03

        @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

        Hello
        My watch still doesn’t ask me to update even though I have firware 2.20.30
        Is this normal, should I keep waiting?
        Thank you

        go to your Suuntoapp to check and download the firmware, then go to your watch setting ->general->software update
        Update now

        Winners Wear Winners

        P 1 Reply Last reply 9 Dec 2022, 09:49 Reply Quote 0
        • P Offline
          Pierre L Bronze Member @zhang965
          last edited by 9 Dec 2022, 09:49

          @zhang965
          Hi How can I download the firmware through the SuuntoApp ? there is no option for that
          And in the watch there is no menu about software update either.
          I am la little bit lost here

          S E Z 3 Replies Last reply 9 Dec 2022, 09:50 Reply Quote 0
          • S Offline
            surfboomerang @Pierre L
            last edited by 9 Dec 2022, 09:50

            @Pierre-L In the watch go to “Settings -> General -> Software update”

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            P 2 Replies Last reply 9 Dec 2022, 09:56 Reply Quote 0
            • E Offline
              Egika Platinum Member @Pierre L
              last edited by Egika 12 Sept 2022, 09:53 9 Dec 2022, 09:52

              @Pierre-L In app (iOS): watch symbol in top left corner.
              -> wait for sync to finish -> gear-symbol in top right corner -> watch update

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              1 Reply Last reply Reply Quote 0
              • Z Offline
                zhang965 @Pierre L
                last edited by zhang965 12 Sept 2022, 09:53 9 Dec 2022, 09:52

                @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                @zhang965
                Hi How can I download the firmware through the SuuntoApp ? there is no option for that
                And in the watch there is no menu about software update either.
                I am la little bit lost here

                RTFM

                But I do agree with you the UX logic is horrible both in app and in watch.

                Screenshot_2022-12-09-10-51-05-36_b14a9358fd6881e7ef1642d19c4cec95.jpg
                Screenshot_2022-12-09-10-50-41-79_b14a9358fd6881e7ef1642d19c4cec95.jpg

                Winners Wear Winners

                1 Reply Last reply Reply Quote 1
                • P Offline
                  Pierre L Bronze Member @surfboomerang
                  last edited by 9 Dec 2022, 09:56

                  @surfboomerang
                  I did that but I have the version / serial ID / connexion management
                  And that is all
                  Nothing about software update
                  (I am also on IOS)

                  S 1 Reply Last reply 9 Dec 2022, 09:59 Reply Quote 0
                  • S Offline
                    surfboomerang @Pierre L
                    last edited by 9 Dec 2022, 09:59

                    @Pierre-L Are you in the “Settings -> General -> About” screen accidentally?
                    Can you post a picture?

                    Suunto Vertical Titanium Solar
                    OnePlus Nord 4

                    P 1 Reply Last reply 9 Dec 2022, 10:05 Reply Quote 0
                    • P Offline
                      Pierre L Bronze Member @surfboomerang
                      last edited by 9 Dec 2022, 09:59

                      @surfboomerang
                      Hi so strange in the general menu of my Watch (S9Baro) I have nothing related to Software update
                      About / date&time / langage / Tonality / screen light / Energy saving / Personnal

                      And that is all

                      D Z 2 Replies Last reply 9 Dec 2022, 10:00 Reply Quote 0
                      • D Offline
                        DMytro @Pierre L
                        last edited by 9 Dec 2022, 10:00

                        @Pierre-L baro does not have updates via suunto app. Connect your watch to pc and update via suunto link.

                        P 2 Replies Last reply 9 Dec 2022, 10:05 Reply Quote 1
                        • Z Offline
                          zhang965 @Pierre L
                          last edited by 9 Dec 2022, 10:00

                          @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                          @surfboomerang
                          Hi so strange in the general menu of my Watch (S9Baro) I have nothing related to Software update
                          About / date&time / langage / Tonality / screen light / Energy saving / Personnal

                          And that is all

                          S9b has no in air update

                          Winners Wear Winners

                          1 Reply Last reply Reply Quote 0
                          • P Offline
                            Pierre L Bronze Member @surfboomerang
                            last edited by 9 Dec 2022, 10:05

                            @surfboomerang

                            ea839b80-7034-448e-8667-6784c5f177ea-image.png

                            1 Reply Last reply Reply Quote 0
                            • P Offline
                              Pierre L Bronze Member @DMytro
                              last edited by Pierre L 12 Sept 2022, 10:05 9 Dec 2022, 10:05

                              @DMytro
                              I did that but the Suunto App is not offering me any update

                              1 Reply Last reply Reply Quote 0
                              • P Offline
                                Pierre L Bronze Member @DMytro
                                last edited by 9 Dec 2022, 10:06

                                @DMytro
                                cf7c2900-b3d6-41b4-af0e-32e3d1c09730-image.png

                                1 Reply Last reply Reply Quote 0
                                • P Offline
                                  Pierre L Bronze Member
                                  last edited by 9 Dec 2022, 10:09

                                  Maybe I just need to wait a little bit that the update is deployed .
                                  But it started on the 30 nov and we are the 09 December so I am little bit surprise by the delay

                                  I E 2 Replies Last reply 9 Dec 2022, 10:21 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @Pierre L
                                    last edited by 9 Dec 2022, 10:21

                                    @Pierre-L contact support.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 0
                                    • E Offline
                                      Egika Platinum Member @Pierre L
                                      last edited by 9 Dec 2022, 10:25

                                      @Pierre-L Just download the firmware file manually:
                                      https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.20.1409-F.zip
                                      And drag it onto the SuuntoLink window while watch is connected

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - TI Canary - Titanium Courtney

                                      P 1 Reply Last reply 9 Dec 2022, 10:34 Reply Quote 0
                                      • P Offline
                                        Pierre L Bronze Member @Egika
                                        last edited by 9 Dec 2022, 10:34

                                        @Egika
                                        Hi,
                                        I never did this, do I need to drag the zip file ? or do I need to unzip the four file and them drag all of them at the same time ?
                                        thanks

                                        1 Reply Last reply Reply Quote 0
                                        • P Offline
                                          Pierre L Bronze Member
                                          last edited by 9 Dec 2022, 10:41

                                          I did it with the zip file and the update started

                                          1 Reply Last reply Reply Quote 0
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