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Software update 2.23.20 (All S watches except S9 Peak Pro)

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  • P Offline
    Pierre L Bronze Member @Egika
    last edited by 9 Dec 2022, 13:57

    @Egika
    Thanks a lot for your help.

    And do you know why I have always this message error when I am connection my watch to the Suuntoapp

    f9cf850c-2ec2-44fc-9463-2f2b17f55fdf-image.png

    E 1 Reply Last reply 9 Dec 2022, 14:38 Reply Quote 0
    • E Offline
      Egika Platinum Member @Pierre L
      last edited by 9 Dec 2022, 14:38

      @Pierre-L Same as before: Suuntolink cannot connect to the internet.
      Do you have a firewall in place or is this a company computer?

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      P 1 Reply Last reply 9 Dec 2022, 14:50 Reply Quote 0
      • P Offline
        Pierre L Bronze Member @Egika
        last edited by 9 Dec 2022, 14:50

        @Egika
        This is a company computer but I do not remember having this error message before.
        I will try with my home computer => And if I have the same error what is the conclusion ?
        Thanks

        E 1 Reply Last reply 12 Dec 2022, 09:28 Reply Quote 0
        • E Offline
          Egika Platinum Member @Pierre L
          last edited by 12 Dec 2022, 09:28

          @Pierre-L that your home computer has an internet connectivity problem for SuuntoLink as well 😄

          how did it go on private PC?

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          1 Reply Last reply Reply Quote 0
          • W Offline
            wotus Bronze Member
            last edited by 12 Dec 2022, 19:21

            Since the update of my S9peak I noticed that the battery lasts longer. Before the update I had to charge every 4 to 5 days in average (usually from 10 to 95%), with about 13 hours of weekly GPS performance usage (but with display time out), 24/7 HR tracking and all notifications. Now, after the update the battery lasts about 6 days with the same behavior.
            I suppose that the update caused a needed battery calibration. Or are there also some general improvements in energy consumption?

            I 1 Reply Last reply 12 Dec 2022, 19:24 Reply Quote 1
            • I Offline
              inkognito Platinum Member @wotus
              last edited by 12 Dec 2022, 19:24

              @wotus Perhaps the improved Raise-to-wake algorithm that does not trigger the backlight that often in case of the random arm shakes and motions? 😄

              SV: fingers crossed :D
              S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
              Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
              Despite some pretty bad luck, I still love Suunto!

              W T 2 Replies Last reply 12 Dec 2022, 19:33 Reply Quote 0
              • W Offline
                wotus Bronze Member @inkognito
                last edited by 12 Dec 2022, 19:33

                @inkognito Possibly you are right, but I have set Raise-to-wake only for exercise and mostly I use display time out.

                1 Reply Last reply Reply Quote 0
                • T Offline
                  Tomas5 @inkognito
                  last edited by 12 Dec 2022, 20:18

                  @inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                  Z 1 Reply Last reply 12 Dec 2022, 20:44 Reply Quote 0
                  • Z Offline
                    zhang965 @Tomas5
                    last edited by 12 Dec 2022, 20:44

                    @Tomas5 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                    inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                    Yes it’s normal, the feature is called rise to wake, and when you drive you rise your hands it wakes up.

                    If you don’t like it you can request a new feature: while driving rise to not wake

                    Winners Wear Winners

                    F 1 Reply Last reply 12 Dec 2022, 20:57 Reply Quote 3
                    • F Offline
                      freeheeler @zhang965
                      last edited by 12 Dec 2022, 20:57

                      @zhang965
                      or activate: do not disturb, while I’m driving

                      living sideways

                      B 1 Reply Last reply 13 Dec 2022, 13:12 Reply Quote 1
                      • B Offline
                        Brad_Olwin Moderator @freeheeler
                        last edited by Brad_Olwin 13 Dec 2022, 13:12

                        @freeheeler said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                        @zhang965
                        or activate: do not disturb, while I’m driving

                        I like how well integrated the DND is, when in a theater or at home watching a movie in the evening and DND is selected there is no temptation to look at the watch as you cannot see the screen. This is a good example of IMHO how Suunto does a good job of thinking how users will need a feature and implementing the feature. A much less sophisticated option would be to simply turn off notifications but have a blazing watch face light up in a theater when you move your hand from the popcorn to your mouth….

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        F 1 Reply Last reply 13 Dec 2022, 18:25 Reply Quote 3
                        • F Offline
                          freeheeler @Brad_Olwin
                          last edited by 13 Dec 2022, 18:25

                          @Brad_Olwin
                          fully agree. Suunto takes feedback and thinks beyond before pushing it to the market. I really appreciate that!

                          living sideways

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            Djordje S Bronze Member
                            last edited by 13 Dec 2022, 23:25

                            Was there any changes in steps counting?
                            I have noticed that for same distance it calculates cca 1000 steps less……

                            V 1 Reply Last reply 14 Dec 2022, 08:51 Reply Quote 0
                            • V Offline
                              vcebrian @Djordje S
                              last edited by 14 Dec 2022, 08:51

                              @Djordje-S I had problems in step counting wearing the S9P in left wrist when walking with last firmware, always 10-15% less steps than wearing in right wrist.

                              I think the problem is still there.

                              1 Reply Last reply Reply Quote 0
                              • T Online
                                Tieutieu Platinum Member @Tieutieu
                                last edited by Tieutieu 15 Dec 2022, 20:48

                                @Tieutieu said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                @freeheeler ok thanks. (have edited my post…was thinking “soft” but wrote "hard) :

                                EDIT : soft reset worked, no more issue.

                                After few days : just after I do a soft reset, it works…and then it doesn’t…
                                So, still have issue : can’t use Suunto apps
                                Any idea ? ( I certainly won’t make a hard reset ; prefer not using Suunto apps than loosing all setting and personal sports modes ! )

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                F 1 Reply Last reply 15 Dec 2022, 21:03 Reply Quote 0
                                • F Offline
                                  freeheeler @Tieutieu
                                  last edited by 15 Dec 2022, 21:03

                                  @Tieutieu
                                  the apps you want are bookmarked in myapps and pinned to watch? you sync and don’t see it/them in your activity start screen?
                                  I would try logout and in again from Suunto App as a next step

                                  living sideways

                                  T 1 Reply Last reply 17 Dec 2022, 06:30 Reply Quote 0
                                  • T Online
                                    Tieutieu Platinum Member @freeheeler
                                    last edited by 17 Dec 2022, 06:30

                                    @freeheeler said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                    @Tieutieu
                                    the apps you want are bookmarked in myapps and pinned to watch? you sync and don’t see it/them in your activity start screen?
                                    I would try logout and in again from Suunto App as a next step

                                    Tried almost everything including your call.
                                    Just after the resets I can select the apps…but few times after I can’t anymore. I see them in the options of the watch, but when I choses my app and then press the middle button to select, it goes back to the option screen with « no app » display instead of displaying app name…
                                    Will wait for the next update to be fixed I hope

                                    Suunto’s devices at home :
                                    Vertical titanium solar
                                    Suunto Race S
                                    S9pp titanium sand
                                    Suunto Wing
                                    S9B titanium Ambassador edition, A3P, X6

                                    F 1 Reply Last reply 17 Dec 2022, 07:15 Reply Quote 1
                                    • F Offline
                                      freeheeler @Tieutieu
                                      last edited by 17 Dec 2022, 07:15

                                      @Tieutieu
                                      waiting for the next update might take some time and I haven’t heard of S+ apps stop working.
                                      I recommend to send logs, I’ve pm you about it.

                                      living sideways

                                      1 Reply Last reply Reply Quote 0
                                      • F freeheeler referenced this topic on 8 Jan 2023, 16:03
                                      • K Offline
                                        Kramble @Tieutieu
                                        last edited by Kramble 1 Aug 2023, 19:04 8 Jan 2023, 17:47

                                        @Tieutieu Same for me on my S9 peak…is it solve?

                                        Ambit 3 peak saphir
                                        Spartan Ultra (sold)
                                        S7 graphite copper
                                        S9 peak all black
                                        Vertical titanium green forest
                                        Wings

                                        T 1 Reply Last reply 9 Jan 2023, 16:37 Reply Quote 0
                                        • T Online
                                          Tieutieu Platinum Member @Kramble
                                          last edited by 9 Jan 2023, 16:37

                                          @Kramble said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                          @Tieutieu Same for me on my S9 peak…is it solve?

                                          Hello ! Not solved, can’t use Climb App for now…not a big deal, hope next update will solve the issue.
                                          I have seen comments relating same bug but with other apps.
                                          I have send logs to suunto (thanks @freeheeler for help 😊 )

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          D 1 Reply Last reply 10 Jan 2023, 08:39 Reply Quote 1
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