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Activelook experience

Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
44 Posts 22 Posters 3.9k Views 22 Watching
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  • C Offline
    Chabibulin @lexterm77
    last edited by 7 May 2024, 12:30

    Hi, I have no screen at all when my engo2 is connected with my SR. If I connect directly with the activelook android app it works but I want to connect with the SR. Could anyone please help?

    L 1 Reply Last reply 9 May 2024, 11:47 Reply Quote 0
    • L Offline
      lexterm77 Bronze Member @Chabibulin
      last edited by 9 May 2024, 11:47

      @Chabibulin

      What sport mode are you in? Try with basic walk or run. I have no problem with active look, but I use it with ios app to do fw updates on glasses. Make sure you have latest version.

      C 1 Reply Last reply 14 May 2024, 17:01 Reply Quote 0
      • C Offline
        Chabibulin @lexterm77
        last edited by 14 May 2024, 17:01

        Hi, thanks for your reply. I’ve tried it in the basic modes and it’s not working. I haven’t found a possibility to update the glasses with the android app.

        L 1 Reply Last reply 16 May 2024, 11:37 Reply Quote 0
        • L Offline
          lexterm77 Bronze Member @Chabibulin
          last edited by 16 May 2024, 11:37

          @Chabibulin

          There must be an fw update on the app. You should be able to check your fw version when you connect activelook glasses to their app. Are glasses paired with app? When glasses are paired and turned on they automatically connect to an app and show version v4.12.0b.
          If your fw is older it will ask you to update.

          C 1 Reply Last reply 16 May 2024, 12:40 Reply Quote 0
          • C Offline
            Chabibulin @lexterm77
            last edited by 16 May 2024, 12:40

            Hi, software is v4.12.0b but still the same issue.

            L 1 Reply Last reply 16 May 2024, 13:53 Reply Quote 0
            • P pavel.samokha moved this topic from Partner Connections on 16 May 2024, 13:33
            • L Offline
              lexterm77 Bronze Member @Chabibulin
              last edited by 16 May 2024, 13:53

              @Chabibulin

              Do glasses work with ActiveLook app only? (No Suunto plus app)

              C 1 Reply Last reply 18 May 2024, 04:44 Reply Quote 0
              • C Offline
                Chabibulin @lexterm77
                last edited by 18 May 2024, 04:44

                yes. it worked also with my Baro but not with my Race.

                L 1 Reply Last reply 18 May 2024, 11:44 Reply Quote 0
                • L Offline
                  lexterm77 Bronze Member @Chabibulin
                  last edited by 18 May 2024, 11:44

                  @Chabibulin

                  My Race works fine with glasses, sometimes I need to reconnect s+ app at beginning but once glasses show “connected” it runs without a problem. Try to erase s+ app and reinstall.

                  M 1 Reply Last reply 22 May 2024, 17:33 Reply Quote 0
                  • M Offline
                    mr.quality @Calimero
                    last edited by 22 May 2024, 17:32

                    @Calimero yes I tried engo2 but the Race seems not compatible with the engo2. Connection failed although it should connected. What was also disappointing that the info screen is blurry. So overall nice possible gadget with bad realization.

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      mr.quality @lexterm77
                      last edited by 22 May 2024, 17:33

                      @lexterm77 thx for sharing but didn‘t work in combination of Race and engo2 in my case

                      L 1 Reply Last reply 27 May 2024, 15:43 Reply Quote 0
                      • M Offline
                        mr.quality @Guest
                        last edited by 22 May 2024, 17:37

                        engo2 and Race are not compatible. Had to reconnect several times and although it tells me connected and I get the battery status the display of the glass is off. Display information are blurry and couldn’t be adjusted the projector and mirror are clean. Not worth at all.

                        C F 2 Replies Last reply 27 May 2024, 07:11 Reply Quote 0
                        • C Offline
                          Chabibulin @mr.quality
                          last edited by 27 May 2024, 07:11

                          I’m pretty new to this forum and I’m wondering if this info goes to Suunto as I’ve tried to get in contact with them but with no success.
                          Would be really nice to have the SR with the Engo 2 working together…

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            far-blue Bronze Member @mr.quality
                            last edited by 27 May 2024, 10:10

                            @mr-quality Just a couple of thoughts. One of the display ‘pages’ is the blank page so have you tried moving to a different ‘page’ to see if data shows? Also, there is really no way the Race would have any impact on how blurry the display is. The data sent from the watch is literally just the values - like from a BT power or HR meter - and it is the glasses that render these values onto the display.

                            M 1 Reply Last reply 1 Jun 2024, 07:13 Reply Quote 0
                            • L Offline
                              lexterm77 Bronze Member @mr.quality
                              last edited by 27 May 2024, 15:43

                              @mr-quality

                              I just used engo2 with race this morning. If you have gesture feature you can switch screens and if you switch to a blank one, it will not show any data.

                              C 1 Reply Last reply 31 May 2024, 11:45 Reply Quote 1
                              • C Offline
                                Chabibulin @lexterm77
                                last edited by 31 May 2024, 11:45

                                I’ve tried to change the screen but I have no data visible. With the ActiveLook Android app it is working - so it seems the Suunto Race is the problem. I’ve tried it with the “basic running” - in which sport mode does it work for you?

                                L 1 Reply Last reply 1 Jun 2024, 11:23 Reply Quote 0
                                • M Offline
                                  mr.quality @far-blue
                                  last edited by 1 Jun 2024, 07:13

                                  @far-blue Suunto is definitely not responsible for the blurred display. It would be good if Suunto would also provide a compatibility list for the mentioned glasses in the app. Only two Suunto watches currently seem to support this. Interestingly, it is not currently possible to purchase glasses from two of the providers mentioned. They may be working on follow-up models.

                                  1 Reply Last reply Reply Quote 0
                                  • L Offline
                                    lexterm77 Bronze Member @Chabibulin
                                    last edited by 1 Jun 2024, 11:23

                                    @Chabibulin

                                    I only tried trail running, running and walking. They work on Race, Vertical and 9Pro. Have titanium version but that should not matter. I think S+ is same sw for all 3 watches. Did you try any another bt devices on s+? Like core temo sensor or absolute sweat, stryd? You may have bt issue. My active look sometimes do not connect first attempt, but it works second attempt.

                                    M 1 Reply Last reply 3 Jun 2024, 04:44 Reply Quote 0
                                    • M Offline
                                      mr.quality @lexterm77
                                      last edited by 3 Jun 2024, 04:44

                                      @lexterm77 thx for the info. No I didn‘t. What settings where activ at your watch? Is your flight mode deactivated?

                                      L 1 Reply Last reply 5 Jun 2024, 00:31 Reply Quote 0
                                      • L Offline
                                        lexterm77 Bronze Member @mr.quality
                                        last edited by 5 Jun 2024, 00:31

                                        @mr-quality

                                        Airplane mode is off, network wireless network autmatic, discovery on.

                                        C 1 Reply Last reply 9 Jul 2024, 18:58 Reply Quote 0
                                        • C Offline
                                          Chabibulin @lexterm77
                                          last edited by 9 Jul 2024, 18:58

                                          Hi, I have an Update: last time I went for a run I’ve tried the engo2 again and as always I didn’t have any data available on the glasses. However I’ve continued my training and after half an hour I’ve noticed that the screen in the glasses is now working - since then it works properly every time. I assume that from time to time (or for the first time) it can happen that it takes some time (>5min) to get a proper connection and data available on the screen of the glasses. I hope this info is helpful for others as the engo2 glasses in combination with the Suunto Race is a really nice option for running training.

                                          1 Reply Last reply Reply Quote 0
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