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[solved] Reboot during activities

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  • M Offline
    Mff73
    last edited by 24 Feb 2023, 12:19

    I am not impacted here, and can’t help in any way, except with silly logic of testing. What about this one :

    From my past experience, downgrading seems to reset the watch quite very deep.
    What about testing a downgrade AND re-update after, and see…?

    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
    Suunto Vertical all black
    Wife : S9PP
    SA: Always the latest beta :)
    Android 13, Galaxy S205G

    1 Reply Last reply Reply Quote 0
    • T Offline
      TiagoSPM @Reiner
      last edited by 24 Feb 2023, 12:21

      @Reiner said in Reboot during activities:

      @chargerunner said in Reboot during activities:

      Could you keep us updated after maybe 10 more days?

      Issue solved by users himself… No more crashes since downgrading.
      100% stabile since 18 days!

      Big shame on suunto, they missed the chance to provide good support on this topic.

      1 Reply Last reply Reply Quote 0
      • Z Offline
        zadow @isazi
        last edited by 24 Feb 2023, 14:29

        @isazi I sent you a PM with details, thanks!

        Suunto S9 Baro Titanium, Ironman l.e.
        Suunto Smart Sensor
        Wahoo Tickr FIT
        Hammerhead Karoo 2

        Swim Ride Run Rest Repeat

        1 Reply Last reply Reply Quote 1
        • C Offline
          chargerunner Bronze Member @Reiner
          last edited by 25 Feb 2023, 09:37

          @Reiner Thank you for the update! 👍 😁 I also followed your footstep, I finally downgraded my watch to the previous firmware last Wednesday. Hope I can gain back my peace of mind like you😊

          1 Reply Last reply Reply Quote 1
          • G Offline
            glaucidium.passerinum
            last edited by glaucidium.passerinum 3 May 2023, 21:19 5 Mar 2023, 21:10

            It has been quite stable for a few weeks, then today I got a new black screen and reboot after 30 s into my activity. I’ll try the downgrade…
            This random reboot is quite strange indeed, I can’t see any pattern…

            Edit : it seems there is a firmware fix on sight : https://forum.suunto.com/post/115399

            Hopefully soon…

            I 1 Reply Last reply 6 Mar 2023, 09:19 Reply Quote 1
            • I Offline
              isazi Moderator @glaucidium.passerinum
              last edited by 6 Mar 2023, 09:19

              @glaucidium-passerinum if you contact @Dimitrios-Kanellopoulos you can have the new firmware already, and test it.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 1
              • D Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by 7 Mar 2023, 06:46

                Firmware link for S9B with the fix

                https://drive.google.com/file/d/13BHGOaBOaW2T_TIxg9Jz_Ajg1hQuw5CB/view?usp=share_link

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                G ? A B 4 Replies Last reply 7 Mar 2023, 07:05 Reply Quote 4
                • G Offline
                  glaucidium.passerinum @Dimitrios Kanellopoulos
                  last edited by 7 Mar 2023, 07:05

                  @Dimitrios-Kanellopoulos Thanks. But I guess it’s only for S9B and not S9 ?

                  Z 1 Reply Last reply 7 Mar 2023, 07:37 Reply Quote 0
                  • Z Offline
                    zhang965 @glaucidium.passerinum
                    last edited by 7 Mar 2023, 07:37

                    @glaucidium-passerinum Ibiza is S9B, cannot used on s9

                    Winners Wear Winners

                    S 1 Reply Last reply 7 Mar 2023, 07:59 Reply Quote 0
                    • S Offline
                      Spree Bronze Member @zhang965
                      last edited by Spree 3 Jul 2023, 07:59 7 Mar 2023, 07:59

                      @zhang965 Yes it can. It works just fine, simply doesn’t use the “baro” based stuff.

                      I Z 2 Replies Last reply 7 Mar 2023, 08:19 Reply Quote 1
                      • I Offline
                        inkognito Platinum Member @Spree
                        last edited by 7 Mar 2023, 08:19

                        @Spree I confirm this. I’m testing this new firmware with S9 (non-baro). It works perfectly fine with S9 and I haven’t had any crash/reboot since I installed it (6 days ago)…

                        SV: fingers crossed :D
                        S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                        Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                        Despite some pretty bad luck, I still love Suunto!

                        1 Reply Last reply Reply Quote 3
                        • Z Offline
                          zhang965 @Spree
                          last edited by 7 Mar 2023, 08:47

                          @Spree said in Reboot during activities:

                          @zhang965 Yes it can. It works just fine, simply doesn’t use the “baro” based stuff.

                          Great news good to know

                          Winners Wear Winners

                          1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @Dimitrios Kanellopoulos
                            last edited by 8 Mar 2023, 16:25

                            @Dimitrios-Kanellopoulos Hello! This is the same for S9 (non baro). I have a friend with this model that on the weekend reported me that have random reboots in middle of an activity in the last weeks. Thank you!

                            D 1 Reply Last reply 9 Mar 2023, 08:52 Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @Guest
                              last edited by 9 Mar 2023, 08:52

                              @flypg yes use this

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              ? 1 Reply Last reply 9 Mar 2023, 14:12 Reply Quote 1
                              • ? Offline
                                A Former User @Dimitrios Kanellopoulos
                                last edited by 9 Mar 2023, 14:12

                                @Dimitrios-Kanellopoulos Thanks a lot!

                                1 Reply Last reply Reply Quote 0
                                • A Offline
                                  Andi Buzer Bronze Member @Dimitrios Kanellopoulos
                                  last edited by 10 Mar 2023, 08:02

                                  @Dimitrios-Kanellopoulos Is it usable with s9p ? Experienced reboots since I started using guides excessively recently.

                                  Watches:
                                  Suunto 9
                                  Suunto 9 Peak Titanium

                                  I 1 Reply Last reply 10 Mar 2023, 09:46 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @Andi Buzer
                                    last edited by 10 Mar 2023, 09:46

                                    @Andi-Buzer that zip is for S9, S9P needs a different kind of link because the firmware is loaded via the app.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 1
                                    • Ádám PatkósÁ Offline
                                      Ádám Patkós
                                      last edited by 10 Mar 2023, 12:56

                                      I will try suunto 9, it installed nicely.
                                      A8832D7E-338A-40D0-B5B8-7341689C976A.jpeg

                                      T 1 Reply Last reply 25 Mar 2023, 20:37 Reply Quote 0
                                      • G Offline
                                        glaucidium.passerinum
                                        last edited by 25 Mar 2023, 17:53

                                        Two weeks since I’ve installed the firmware with the fix. So far so good…

                                        1 Reply Last reply Reply Quote 5
                                        • T Offline
                                          TiagoSPM @Ádám Patkós
                                          last edited by 25 Mar 2023, 20:37

                                          @Ádám-Patkós Is this 2.23.21 official? I have the 2.23.20 and it does say updated here…

                                          Z 1 Reply Last reply 25 Mar 2023, 21:26 Reply Quote 0
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