Suunto Vertical: Bug Collection
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@darxmurf why do you expect one month ? last year I send my SV to cz service center for a solar panel replacement. I send it on monday (DHL pickup),
arrived tuesday, repaired thursday, send back friday by repair center. I got i back at delivery point in vacation the next week. So 2 weeks max.(but I must admit that i was expecting one month too…and it gave me a perfect excuse to buy my SRs…
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@Tieutieu well, I brought it back to the sport shop where I bought it, I should have contact the suunto support directly in fact
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just for update.
so i sent my SV to the Service Center. they restart the software (not soft/factory reset) then problem solved. few days later same problem come back again. i bring back to the Service Center and they straightaway give me a new SV watch due to still under warranty without any question asked. repairer just said digital problem. -
@babychai Glad you have this fixed!
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Watch is back from repair center \o/ update in progress
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@darxmurf Great : less than a month !
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@Tieutieu yep
ski tour tomorrow to test that 
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Hello!
Since updating my Suunto Vertical to the latest version, I have noticed the following issues:-
The Wi-Fi menu stays permanently set to “Off” (as shown in the photo).
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On the new watch faces, especially the Athletics watch face, the data remains frozen and does not update throughout the day. For example, if I set the energy level complication in the bottom left corner, it stays at the same level. The only way to update it is to reset the watch or start an activity.
I have read that many others are experiencing the same issues. Is there a solution, or do I have to wait for the next update (in about three months)?
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@Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?
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Since some days I don’t get any messages (whatsapp and Snapchat) on my watch. I did a softreset, hardreset. All the trouble shooting from their website. I reïnstalled the suunto app on my phone (Samsung S23). I have the latest updates on my phone, app and watch.
But it doesnt work… What can I do? -
@bcapde64 said in Suunto Vertical: Bug Collection:
@Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?
After the second factory reset and no results, I sent the watch to Suunto Service.
The service probably performed a hardware reset and it improved a bit, now I can swim with this watch.
There is still a problem with recognizing swimming styles. The update did not include style detection, but a lot has changed.
My friends have the same feeling.
I swim repetitively and it recognized styles more easily on the previous algorithm. The current one is very wrong.
In my opinion, the best solution would be to implement the “learning swimming style” algorithm from Suunto Ambit 3 PEAK and everyone would be happy. -
@fedequei Anyone else experiencing the same issue? Do you know when the new firmware will be released?
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the same issue on suunto vertical (last firmware update)
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@fedequei My WiFi menu shows Automatic no matter if it is enabled or disabled. If I put the watch in Airplane Mode it then shows off.
I do not see the issue with the Athletics watch face it updates through out the day even f I have the watch resting on the table.
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@larrybbaker same problem on my SV, decided to delay my update from a bad previous updates experiences and here we go again, WiFi does not work and for some reason my Suunto apps starts saving batteries and watch does not get for example weather updates, I need to reopen suunto app manually every now again.
I feel more like a Suunto firmware tester, not a user.
After hours i decided to perform hard reset, no more option to turn on/ off as it says automatically even when toggle switch is there. So far all is ok apart from the configuration I have to perform now custom watch faces etc… bad experience
