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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • babychaiB Offline
      babychai Silver Members @babychai
      last edited by

      just for update.
      so i sent my SV to the Service Center. they restart the software (not soft/factory reset) then problem solved. few days later same problem come back again. i bring back to the Service Center and they straightaway give me a new SV watch due to still under warranty without any question asked. repairer just said digital problem.

      Suunto Vertical Black Ruby (S/S)
      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
      Suunto 9 Peak All Black
      Suunto Spartan Trainer Wrist HR (Black)

      Brad_OlwinB 1 Reply Last reply Reply Quote 5
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @babychai
        last edited by

        @babychai Glad you have this fixed!

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        1 Reply Last reply Reply Quote 1
        • darxmurfD Offline
          darxmurf Platinum Member
          last edited by

          Watch is back from repair center \o/ update in progress

          https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

          TieutieuT 1 Reply Last reply Reply Quote 2
          • TieutieuT Offline
            Tieutieu Platinum Member @darxmurf
            last edited by

            @darxmurf Great : less than a month ! 😉

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing
            S9B titanium Ambassador edition, A3P, X6

            darxmurfD 1 Reply Last reply Reply Quote 0
            • darxmurfD Offline
              darxmurf Platinum Member @Tieutieu
              last edited by

              @Tieutieu yep ✌ ski tour tomorrow to test that 😄

              https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

              1 Reply Last reply Reply Quote 0
              • F Offline
                fedequei
                last edited by

                Hello!
                Since updating my Suunto Vertical to the latest version, I have noticed the following issues:

                1. The Wi-Fi menu stays permanently set to “Off” (as shown in the photo).

                2. IMG_1695.jpg On the new watch faces, especially the Athletics watch face, the data remains frozen and does not update throughout the day. For example, if I set the energy level complication in the bottom left corner, it stays at the same level. The only way to update it is to reset the watch or start an activity.

                I have read that many others are experiencing the same issues. Is there a solution, or do I have to wait for the next update (in about three months)?

                F L 2 Replies Last reply Reply Quote 0
                • B Offline
                  bcapde64 @Artus Diver
                  last edited by

                  @Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?

                  A 1 Reply Last reply Reply Quote 0
                  • pcm_smeetsP Offline
                    pcm_smeets
                    last edited by

                    Since some days I don’t get any messages (whatsapp and Snapchat) on my watch. I did a softreset, hardreset. All the trouble shooting from their website. I reïnstalled the suunto app on my phone (Samsung S23). I have the latest updates on my phone, app and watch.
                    But it doesnt work… What can I do?

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      Artus Diver @bcapde64
                      last edited by

                      @bcapde64 said in Suunto Vertical: Bug Collection:

                      @Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?

                      After the second factory reset and no results, I sent the watch to Suunto Service.
                      The service probably performed a hardware reset and it improved a bit, now I can swim with this watch.
                      There is still a problem with recognizing swimming styles. The update did not include style detection, but a lot has changed.
                      My friends have the same feeling.
                      I swim repetitively and it recognized styles more easily on the previous algorithm. The current one is very wrong.
                      In my opinion, the best solution would be to implement the “learning swimming style” algorithm from Suunto Ambit 3 PEAK and everyone would be happy.

                      Suunto Viper
                      Suunto HelO2
                      Suunto Ambit 3 PEAK
                      Suunto 9 Baro Titanium
                      Suunto Vertical

                      1 Reply Last reply Reply Quote 0
                      • F Offline
                        fedequei @fedequei
                        last edited by

                        @fedequei Anyone else experiencing the same issue? Do you know when the new firmware will be released?

                        A 1 Reply Last reply Reply Quote 0
                        • A Offline
                          andry_ua @fedequei
                          last edited by

                          the same issue on suunto vertical (last firmware update)

                          1 Reply Last reply Reply Quote 0
                          • L Online
                            larrybbaker @fedequei
                            last edited by

                            @fedequei My WiFi menu shows Automatic no matter if it is enabled or disabled. If I put the watch in Airplane Mode it then shows off.

                            I do not see the issue with the Athletics watch face it updates through out the day even f I have the watch resting on the table.

                            SV Solar
                            iPhone 16 Pro

                            WlodiPawel 87W 1 Reply Last reply Reply Quote 0
                            • WlodiPawel 87W Offline
                              WlodiPawel 87 @larrybbaker
                              last edited by WlodiPawel 87

                              @larrybbaker same problem on my SV, decided to delay my update from a bad previous updates experiences and here we go again, WiFi does not work and for some reason my Suunto apps starts saving batteries and watch does not get for example weather updates, I need to reopen suunto app manually every now again.
                              I feel more like a Suunto firmware tester, not a user.
                              After hours i decided to perform hard reset, no more option to turn on/ off as it says automatically even when toggle switch is there. So far all is ok apart from the configuration I have to perform now custom watch faces etc… bad experience

                              1 Reply Last reply Reply Quote 1
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