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Suunto Vertical: Bug Collection

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  • B Offline
    Brad_Olwin Moderator @babychai
    last edited by 30 Mar 2025, 22:20

    @babychai Glad you have this fixed!

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    1 Reply Last reply Reply Quote 1
    • D Offline
      darxmurf Platinum Member
      last edited by 31 Mar 2025, 07:55

      Watch is back from repair center \o/ update in progress

      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

      T 1 Reply Last reply 31 Mar 2025, 08:26 Reply Quote 2
      • T Online
        Tieutieu Platinum Member @darxmurf
        last edited by 31 Mar 2025, 08:26

        @darxmurf Great : less than a month ! 😉

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        D 1 Reply Last reply 31 Mar 2025, 11:23 Reply Quote 0
        • D Offline
          darxmurf Platinum Member @Tieutieu
          last edited by 31 Mar 2025, 11:23

          @Tieutieu yep ✌ ski tour tomorrow to test that 😄

          https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

          1 Reply Last reply Reply Quote 0
          • F Offline
            fedequei
            last edited by 31 Mar 2025, 11:49

            Hello!
            Since updating my Suunto Vertical to the latest version, I have noticed the following issues:

            1. The Wi-Fi menu stays permanently set to “Off” (as shown in the photo).

            2. IMG_1695.jpg On the new watch faces, especially the Athletics watch face, the data remains frozen and does not update throughout the day. For example, if I set the energy level complication in the bottom left corner, it stays at the same level. The only way to update it is to reset the watch or start an activity.

            I have read that many others are experiencing the same issues. Is there a solution, or do I have to wait for the next update (in about three months)?

            F L 2 Replies Last reply 16 Apr 2025, 11:53 Reply Quote 0
            • B Offline
              bcapde64 @Artus Diver
              last edited by 11 Apr 2025, 06:46

              @Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?

              A 1 Reply Last reply 14 Apr 2025, 13:37 Reply Quote 0
              • P Offline
                pcm_smeets
                last edited by 14 Apr 2025, 08:46

                Since some days I don’t get any messages (whatsapp and Snapchat) on my watch. I did a softreset, hardreset. All the trouble shooting from their website. I reïnstalled the suunto app on my phone (Samsung S23). I have the latest updates on my phone, app and watch.
                But it doesnt work… What can I do?

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                • A Offline
                  Artus Diver @bcapde64
                  last edited by 14 Apr 2025, 13:37

                  @bcapde64 said in Suunto Vertical: Bug Collection:

                  @Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?

                  After the second factory reset and no results, I sent the watch to Suunto Service.
                  The service probably performed a hardware reset and it improved a bit, now I can swim with this watch.
                  There is still a problem with recognizing swimming styles. The update did not include style detection, but a lot has changed.
                  My friends have the same feeling.
                  I swim repetitively and it recognized styles more easily on the previous algorithm. The current one is very wrong.
                  In my opinion, the best solution would be to implement the “learning swimming style” algorithm from Suunto Ambit 3 PEAK and everyone would be happy.

                  Suunto Viper
                  Suunto HelO2
                  Suunto Ambit 3 PEAK
                  Suunto 9 Baro Titanium
                  Suunto Vertical

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                  • F Offline
                    fedequei @fedequei
                    last edited by 16 Apr 2025, 11:53

                    @fedequei Anyone else experiencing the same issue? Do you know when the new firmware will be released?

                    A 1 Reply Last reply 30 days ago Reply Quote 0
                    • A Offline
                      andry_ua @fedequei
                      last edited by 30 days ago

                      the same issue on suunto vertical (last firmware update)

                      1 Reply Last reply Reply Quote 0
                      • L Offline
                        larrybbaker @fedequei
                        last edited by 30 days ago

                        @fedequei My WiFi menu shows Automatic no matter if it is enabled or disabled. If I put the watch in Airplane Mode it then shows off.

                        I do not see the issue with the Athletics watch face it updates through out the day even f I have the watch resting on the table.

                        SV Solar
                        iPhone 16 Pro

                        W 1 Reply Last reply 28 days ago Reply Quote 0
                        • W Offline
                          WlodiPawel 87 @larrybbaker
                          last edited by WlodiPawel 87 28 days ago

                          @larrybbaker same problem on my SV, decided to delay my update from a bad previous updates experiences and here we go again, WiFi does not work and for some reason my Suunto apps starts saving batteries and watch does not get for example weather updates, I need to reopen suunto app manually every now again.
                          I feel more like a Suunto firmware tester, not a user.
                          After hours i decided to perform hard reset, no more option to turn on/ off as it says automatically even when toggle switch is there. So far all is ok apart from the configuration I have to perform now custom watch faces etc… bad experience

                          1 Reply Last reply Reply Quote 1
                          • L Offline
                            localful
                            last edited by about 17 hours ago

                            I’ve reported this topic before but the GPS accuracy of the SV needs to improved. Recently ran the CPH marathon and did manual splits on the kilometer marker signs. You can see from these images just how much the extra distance SV reports affects the pace the watch shows in a race situation. I know now by heart no to trust my pace and just run about 6 seconds faster to reach my target pace, but still, it is very annoying. Overall distance ended up being 42.95km, which is way more than my friends with Garmins had on the same course. (I did perfect cornering, I know how to corner.)

                            Other topic is that the SA still shows avg HR wrong when viewing automatic splits. True avg HR can be seen from manual splits and you can see where the problem is if you take a look at the second picture…

                            manual splits below

                            photo_2025-05-16_23-37-08.jpg

                            automatic 1k splits below

                            photo_2025-05-16_23-37-08 (2).jpg

                            1 Reply Last reply Reply Quote 0
                            • V Offline
                              VoiGAS Silver Members
                              last edited by VoiGAS about 6 hours ago

                              In my opinion the accuracy you reported is great. Very constant and likely you don’t have the perfect line available in the race. For your usecase the snap to route function should help to control your pace better during the race
                              Regarding the HR: Thats really strange and I think it happens in other situations too. Must be a bug in the App 😞

                              Edit: Also I thin that Suunto counts 3D distance and some other 2D. Should not make a big difference during a marathon, but still…


                              Race S
                              Ambit3 Vertical

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