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Suunto Vertical: Bug Collection

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  • T Offline
    Tieutieu Platinum Member @darxmurf
    last edited by 31 Mar 2025, 08:26

    @darxmurf Great : less than a month ! 😉

    Suunto’s devices at home :
    Vertical titanium solar
    Suunto Race S
    S9pp titanium sand
    Suunto Wing
    S9B titanium Ambassador edition, A3P, X6

    D 1 Reply Last reply 31 Mar 2025, 11:23 Reply Quote 0
    • D Offline
      darxmurf Platinum Member @Tieutieu
      last edited by 31 Mar 2025, 11:23

      @Tieutieu yep ✌ ski tour tomorrow to test that 😄

      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

      1 Reply Last reply Reply Quote 0
      • F Offline
        fedequei
        last edited by 31 Mar 2025, 11:49

        Hello!
        Since updating my Suunto Vertical to the latest version, I have noticed the following issues:

        1. The Wi-Fi menu stays permanently set to “Off” (as shown in the photo).

        2. IMG_1695.jpg On the new watch faces, especially the Athletics watch face, the data remains frozen and does not update throughout the day. For example, if I set the energy level complication in the bottom left corner, it stays at the same level. The only way to update it is to reset the watch or start an activity.

        I have read that many others are experiencing the same issues. Is there a solution, or do I have to wait for the next update (in about three months)?

        F L 2 Replies Last reply 23 days ago Reply Quote 0
        • B Offline
          bcapde64 @Artus Diver
          last edited by 28 days ago

          @Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?

          A 1 Reply Last reply 25 days ago Reply Quote 0
          • P Offline
            pcm_smeets
            last edited by 25 days ago

            Since some days I don’t get any messages (whatsapp and Snapchat) on my watch. I did a softreset, hardreset. All the trouble shooting from their website. I reïnstalled the suunto app on my phone (Samsung S23). I have the latest updates on my phone, app and watch.
            But it doesnt work… What can I do?

            1 Reply Last reply Reply Quote 0
            • A Offline
              Artus Diver @bcapde64
              last edited by 25 days ago

              @bcapde64 said in Suunto Vertical: Bug Collection:

              @Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?

              After the second factory reset and no results, I sent the watch to Suunto Service.
              The service probably performed a hardware reset and it improved a bit, now I can swim with this watch.
              There is still a problem with recognizing swimming styles. The update did not include style detection, but a lot has changed.
              My friends have the same feeling.
              I swim repetitively and it recognized styles more easily on the previous algorithm. The current one is very wrong.
              In my opinion, the best solution would be to implement the “learning swimming style” algorithm from Suunto Ambit 3 PEAK and everyone would be happy.

              Suunto Viper
              Suunto HelO2
              Suunto Ambit 3 PEAK
              Suunto 9 Baro Titanium
              Suunto Vertical

              1 Reply Last reply Reply Quote 0
              • F Offline
                fedequei @fedequei
                last edited by 23 days ago

                @fedequei Anyone else experiencing the same issue? Do you know when the new firmware will be released?

                A 1 Reply Last reply 22 days ago Reply Quote 0
                • A Offline
                  andry_ua @fedequei
                  last edited by 22 days ago

                  the same issue on suunto vertical (last firmware update)

                  1 Reply Last reply Reply Quote 0
                  • L Offline
                    larrybbaker @fedequei
                    last edited by 22 days ago

                    @fedequei My WiFi menu shows Automatic no matter if it is enabled or disabled. If I put the watch in Airplane Mode it then shows off.

                    I do not see the issue with the Athletics watch face it updates through out the day even f I have the watch resting on the table.

                    SV Solar
                    iPhone 16 Pro

                    W 1 Reply Last reply 20 days ago Reply Quote 0
                    • W Offline
                      WlodiPawel 87 @larrybbaker
                      last edited by WlodiPawel 87 20 days ago

                      @larrybbaker same problem on my SV, decided to delay my update from a bad previous updates experiences and here we go again, WiFi does not work and for some reason my Suunto apps starts saving batteries and watch does not get for example weather updates, I need to reopen suunto app manually every now again.
                      I feel more like a Suunto firmware tester, not a user.
                      After hours i decided to perform hard reset, no more option to turn on/ off as it says automatically even when toggle switch is there. So far all is ok apart from the configuration I have to perform now custom watch faces etc… bad experience

                      1 Reply Last reply Reply Quote 1
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