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Suunto Vertical: Bug Collection

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  • L Offline
    lilaceo @fluca
    last edited by 28 Jan 2024, 11:51

    @fluca the same happens to me and another users. I’ll try a reset

    1 Reply Last reply Reply Quote 0
    • J Offline
      Jakub Sliacan
      last edited by 1 Feb 2024, 13:51

      It seems that the “lap duration” field behaves like a “duration” field. Here’s a video of what I mean: https://photos.app.goo.gl/sNqDuiZWxh6523Ty7 and here’s a screenshot of the settings for that page (in that sport mode): https://photos.app.goo.gl/h1JRQLbhb6tFEJjA6.

      I’m assuming this is easily fixable (or am I overlooking something obvious?). Is this a place to report this? Couldn’t fine anywhere else to report bugs.

      Thanks

      I M 3 Replies Last reply 1 Feb 2024, 14:20 Reply Quote 0
      • I Offline
        isazi Moderator @Jakub Sliacan
        last edited by 1 Feb 2024, 14:20

        @Jakub-Sliacan I am reporting it to Suunto, thanks

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 0
        • M Offline
          Mff73 @Jakub Sliacan
          last edited by Mff73 2 Jan 2024, 14:54 1 Feb 2024, 14:53

          @Jakub-Sliacan said in Suunto Vertical: Bug Collection:

          It seems that the “lap duration” field behaves like a “duration” field. Here’s a video of what I mean: https://photos.app.goo.gl/sNqDuiZWxh6523Ty7 and here’s a screenshot of the settings for that page (in that sport mode): https://photos.app.goo.gl/h1JRQLbhb6tFEJjA6.

          tried on my Vertical, in one of my trailruuning custom mode, i added a lap duration field : it is working as expected.

          Maybe you could try to delete your sport mode and recreate it (possibly it is corrupted).

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          I 1 Reply Last reply 1 Feb 2024, 15:03 Reply Quote 0
          • I Offline
            isazi Moderator @Mff73
            last edited by 1 Feb 2024, 15:03

            @Mff73 @Jakub-Sliacan before deleting the sport mode, send logs via the app so that developers can see what went wrong.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            M 1 Reply Last reply 1 Feb 2024, 15:15 Reply Quote 0
            • M Offline
              Mff73 @isazi
              last edited by 1 Feb 2024, 15:15

              @isazi
              i have no issue on my side ;), i will save time to dev and not send them my logs.

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              1 Reply Last reply Reply Quote 0
              • I Offline
                isazi Moderator @Jakub Sliacan
                last edited by 5 Feb 2024, 13:37

                @Jakub-Sliacan do you have autolaps enabled? If so, that field shows auto-laps and not manual ones.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                1 Reply Last reply Reply Quote 0
                • L Offline
                  localful
                  last edited by 5 Feb 2024, 18:13

                  Hi, I am pretty sure this is a bug since I used to have this feature until the latest update. I can’t set my SV in “vibrate” mode only, meaning that for example mobile notifications would only vibrate. the tones setting in the general setting menu offer somewhat different combinations of setting the system sounds. I’ve complied a list of different setting combinations and what result they produce, none of them are what I was looking for…
                  If this does get answered, does anybody know the logic behind having a separate toggle switch for the “vibration” and then a couple of more options for the “alarm”? I am very confused with this logic and am unsure what controls what.

                  325f8417-a84f-4217-a81e-d7a104bc1cf3-image.png

                  I 1 Reply Last reply 5 Feb 2024, 22:04 Reply Quote 0
                  • I Offline
                    inkognito Platinum Member @localful
                    last edited by 5 Feb 2024, 22:04

                    @localful Have you set Tones to “All off”? If not, that’s why there’s sound on all the times…

                    SV: fingers crossed :D
                    S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                    Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                    Despite some pretty bad luck, I still love Suunto!

                    M 1 Reply Last reply 6 Feb 2024, 02:08 Reply Quote 0
                    • M Offline
                      markman8 @inkognito
                      last edited by 6 Feb 2024, 02:08

                      Hello, its 3:50 in the morning and the Vertical just recovered from error 1401.1403 after entering Service mode (the 12s upper button thing).

                      I woke up in the middle of the night just to find out that the watch needed to enter Service mode glowing in the dark. I pressed the upper button for 12s and I thought that that was it reading in the mean time another section and thread in this forum about Verticals that never recovered from this mode. Fortunately and as I prepared a cup of tea I found that a new message came up on the screed saying that it recovered from error as mentioned above.

                      First of all could the team of programmers explain what this error is about? The version I am currently on is 2.30.26 and the watch enjoys the best of treatment as far as functionality and physical care is concerned. Yesterday before going for sleep I did sync it (I had 5 days that I did not synced it before that).

                      Suunto Cores (2 of them) have managed up to their expectations. Its a pity this titanium solar version does not. Not that I am disappointed completely (yet) but I am certain that for a real athlete and adventurer the Vertical would not be the ideal watch to be with.

                      T 1 Reply Last reply 6 Feb 2024, 05:43 Reply Quote 0
                      • T Offline
                        Tieutieu Platinum Member @markman8
                        last edited by 6 Feb 2024, 05:43

                        @markman8 said in Suunto Vertical: Bug Collection:

                        ?The version I am currently on is 2.30.26

                        Never experimented any crash with SV. Why is your SV not updated to 2.40.38 fw ?

                        Suunto’s devices at home :
                        Vertical titanium solar
                        Suunto Race S
                        S9pp titanium sand
                        Suunto Wing
                        S9B titanium Ambassador edition, A3P, X6

                        M L 2 Replies Last reply 6 Feb 2024, 09:50 Reply Quote 0
                        • M Offline
                          markman8 @Tieutieu
                          last edited by 6 Feb 2024, 09:50

                          @Tieutieu said in Suunto Vertical: Bug Collection:

                          Why is your SV not updated to 2.40.38 fw ?

                          Really? There was no prompt from the watch to do so and as far as this forum is concerned the latest software version for Suunto Vertical is 2.30.26 the same as my watch is on right now.

                          I 1 Reply Last reply 6 Feb 2024, 10:01 Reply Quote 0
                          • I Offline
                            isazi Moderator @markman8
                            last edited by 6 Feb 2024, 10:01

                            @markman8 the latest firmware version for Vertical is 2.30.38

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            M 1 Reply Last reply 6 Feb 2024, 10:29 Reply Quote 0
                            • M Offline
                              markman8 @isazi
                              last edited by markman8 2 Jun 2024, 10:37 6 Feb 2024, 10:29

                              @isazi well as I mentioned the watch never prompt for upgrading to the latest one. Battery life is 83% and the following pictures reveal that I have set up automatic updates to on.
                              IMG_2757.PNG

                              And yes the latest update is recognized by the app.

                              IMG_2756.PNG

                              Watch still on .26
                              IMG_2755.JPG

                              Please also note that the Software update in the General section is grayed out.

                              I I 2 Replies Last reply 6 Feb 2024, 12:29 Reply Quote 0
                              • I Offline
                                isazi Moderator @markman8
                                last edited by 6 Feb 2024, 12:29

                                @markman8 send me a private message.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                G 1 Reply Last reply 6 Feb 2024, 14:00 Reply Quote 0
                                • G Offline
                                  GiPFELKiND Silver Members @isazi
                                  last edited by GiPFELKiND 2 Jun 2024, 14:00 6 Feb 2024, 14:00

                                  @markman8 what is the Problem here? Why your watch isnt updated?

                                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                  I I 2 Replies Last reply 6 Feb 2024, 14:08 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @GiPFELKiND
                                    last edited by 6 Feb 2024, 14:08

                                    @GiPFELKiND I helped @markman8 fix the issue, now his watch is updated.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    M I 2 Replies Last reply 6 Feb 2024, 15:14 Reply Quote 2
                                    • M Offline
                                      Mff73 @isazi
                                      last edited by 6 Feb 2024, 15:14

                                      @isazi
                                      is this so a secret trick to fix by PM ? 🙂

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 2
                                      • T Offline
                                        Tieutieu Platinum Member
                                        last edited by 12 Feb 2024, 12:53

                                        Small bug with suunto plus app selection :
                                        when selected (climb for instance), the button remains “unpined” when i go out the app selection menu and come back in it.
                                        To “unpin” the app =, I had to pin it again.

                                        It works, but its strange. Have you also this behaviour ?

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        J ? 2 Replies Last reply 12 Feb 2024, 14:53 Reply Quote 1
                                        • J Offline
                                          jjpaz Bronze Member @Tieutieu
                                          last edited by 12 Feb 2024, 14:53

                                          @Tieutieu said in Suunto Vertical: Bug Collection:

                                          Small bug with suunto plus app selection :
                                          when selected (climb for instance), the button remains “unpined” when i go out the app selection menu and come back in it.
                                          To “unpin” the app =, I had to pin it again.

                                          It works, but its strange. Have you also this behaviour ?

                                          Yes, same behavior here 😉

                                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                          1 Reply Last reply Reply Quote 1
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