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Suunto Vertical: Bug Collection

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  • M Offline
    mikekoski490 Bronze Member
    last edited by 31 May 2023, 14:00

    My Suunto App (android) just updated. I usually get this when a new device or update to device is coming soon?

    Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

    Current: Suunto Race Ti

    Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

    Suunto App running on Google Pixel 8/Android 14

    T 1 Reply Last reply 31 May 2023, 14:02 Reply Quote -1
    • T Offline
      Tieutieu Platinum Member @mikekoski490
      last edited by Tieutieu 31 May 2023, 14:02

      @mikekoski490 said in Suunto Vertical: Bug Collection:

      My Suunto App (android) just updated. I usually get this when a new device or update to device is coming soon?

      SA updates are more frequent than watches updates.
      SA update doesn’t mean a watch update is coming.
      There is (almost) always a SA update before a watch update is coming.

      Suunto’s devices at home :
      Vertical titanium solar
      Suunto Race S
      S9pp titanium sand
      Suunto Wing
      S9B titanium Ambassador edition, A3P, X6

      1 Reply Last reply Reply Quote 1
      • E Offline
        Egika Platinum Member @dombo
        last edited by 31 May 2023, 14:02

        @dombo said in Suunto Vertical: Bug Collection:

        @Dimitrios-Kanellopoulos by the way, how is it with Blood Oxygen reporting? I got for every night 100% even I saw in the morning last measure was lower and also I noticed over nights that it was around 96%.

        Blood Oxygen is reported in the morning as a maximum value of some samples over night.

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        E 1 Reply Last reply 31 May 2023, 14:05 Reply Quote 1
        • E Offline
          EzioAuditore Gold Members @Egika
          last edited by EzioAuditore 31 May 2023, 14:05

          @Egika This is exactly what I imagined and always wanted to ask but never did 🙂 Thanks

          Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
          Suunto Wing

          1 Reply Last reply Reply Quote 0
          • H Offline
            Honza Bronze Member
            last edited by 31 May 2023, 22:09

            Sometimes during an activity I’m unable to move/pan the map using my finger. (Using the buttons works). But sometimes it works just fine.

            Did anyone else notice this issue? Is that a bug or might I be doing something wrong? I did not notice anything that might be causing this and did not change any settings.

            S 1 Reply Last reply 1 Jun 2023, 07:17 Reply Quote 1
            • S Offline
              surfboomerang @Honza
              last edited by 1 Jun 2023, 07:17

              @Jan-Červinka Yes, I noticed it once.
              I had touch activated for an activity but during the start I was unable to pan the map. Also on other screens touch doesn’t seem to work.
              I disabled touch in the custom battery mode during the activity and re-enabled it again but it still wasn’t working. It started to work when I changed the touch option to “Map only” and kept working when I switched touch to “On” again.

              After the activity I tried to reproduce the issue, but I couldn’t. Touch was set to “On” in the custom battery mode and it was working fine when I started the new activity.

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              H 1 Reply Last reply 1 Jun 2023, 12:29 Reply Quote 2
              • H Offline
                helgonet12
                last edited by 1 Jun 2023, 10:23

                Hi all. Does any of you see recourse drop on the SV? first 2 weeks the recourses worked ok and starting this week my recourse drops from 80 to 30 just commuting (e-bike) to work.This did not happen the first weeks. No changes on the max puls or the average puls.

                W 1 Reply Last reply 1 Jun 2023, 13:41 Reply Quote 1
                • H Offline
                  Honza Bronze Member @surfboomerang
                  last edited by 1 Jun 2023, 12:29

                  @surfboomerang Thank you. I checked the battery profile and it seems that my custom sport modes have custom battery profile by default with touch completely disabled. That could explain the issues I saw. I would have expected that performace settings would be the default with map only touch. I will need to do more testing to see if I experience the issue again in Performance mode.

                  1 Reply Last reply Reply Quote 0
                  • W Offline
                    wmichi
                    last edited by 1 Jun 2023, 13:34

                    Initially I really liked this watch. Great battery life, good screen, very good mapping… But the frustration level rises. I got used to the dysfunctional resources over the years (sudden drops, reset on watch restart or charging the watch). But multiple restarts a week (nearly every day) in simple watch mode and today a restart during an activity… That’s a no go.

                    This watch is simply not reliable. Maybe I have a faulty unit, I don’t know. I hope for Suunto that this is not a general problem.

                    T 1 Reply Last reply 1 Jun 2023, 14:13 Reply Quote 0
                    • W Offline
                      wmichi @helgonet12
                      last edited by 1 Jun 2023, 13:41

                      @helgonet12 Yes, I have the same drops. From 80% to 20%, or 50% to 2%. Sometimes it even rises from like 20% to 30%.

                      S D 2 Replies Last reply 1 Jun 2023, 14:05 Reply Quote 0
                      • S Offline
                        surfboomerang @wmichi
                        last edited by 1 Jun 2023, 14:05

                        @wmichi Wild guess… could it be that the 24/7hr, resources or sleep settings could be the cause of the random reboots?

                        I don’t have those settings enabled on my watch

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        W 1 Reply Last reply 1 Jun 2023, 14:48 Reply Quote 2
                        • T Offline
                          Tieutieu Platinum Member @wmichi
                          last edited by 1 Jun 2023, 14:13

                          @wmichi said in Suunto Vertical: Bug Collection:

                          Initially I really liked this watch. Great battery life, good screen, very good mapping… But the frustration level rises. I got used to the dysfunctional resources over the years (sudden drops, reset on watch restart or charging the watch). But multiple restarts a week (nearly every day) in simple watch mode and today a restart during an activity… That’s a no go.

                          This watch is simply not reliable. Maybe I have a faulty unit, I don’t know. I hope for Suunto that this is not a general problem.

                          Are you talking about the new Suunto Vertical or the old Ambit Vertical ??

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          ? W 2 Replies Last reply 1 Jun 2023, 14:36 Reply Quote 0
                          • ? Offline
                            A Former User @Tieutieu
                            last edited by 1 Jun 2023, 14:36

                            @Tieutieu that’s exactly same restart problem that my friend has , which I spoke about in lounge sub forum. Perhaps setting config like you said , which I hope is resolved soon by suunto

                            1 Reply Last reply Reply Quote 0
                            • W Offline
                              wmichi @surfboomerang
                              last edited by wmichi 6 Jan 2023, 14:49 1 Jun 2023, 14:48

                              @surfboomerang I have 24/7 HR and sleep tracking on. Maybe, who knows.

                              1 Reply Last reply Reply Quote 0
                              • W Offline
                                wmichi @Tieutieu
                                last edited by 1 Jun 2023, 14:49

                                @Tieutieu the new Suunto Vertical

                                T 1 Reply Last reply 1 Jun 2023, 15:54 Reply Quote 0
                                • R Offline
                                  renton82 Platinum Member
                                  last edited by 1 Jun 2023, 14:56

                                  I have had many reboots with my previous unit that now i sent back because it was dead. This new unit has never had a single reboot.

                                  W 1 Reply Last reply 1 Jun 2023, 15:44 Reply Quote 0
                                  • W Offline
                                    wmichi @renton82
                                    last edited by 1 Jun 2023, 15:44

                                    @renton82 Interesting. Did you also have problems with the touchscreen? Sometimes my touchscreen isn’t responding. And at other times, it never deactivates. Normally it gets deactivated when you don’t use the watch und you have to press a button to wake it up. Mine keeps responding, even though backlight turns correctly off.

                                    R C 2 Replies Last reply 1 Jun 2023, 15:46 Reply Quote 0
                                    • R Offline
                                      renton82 Platinum Member @wmichi
                                      last edited by 1 Jun 2023, 15:46

                                      @wmichi I hadn’t so much time to test it, however i don’t remember any problem with touchscreen.

                                      1 Reply Last reply Reply Quote 0
                                      • C Offline
                                        cosme.costa @wmichi
                                        last edited by 1 Jun 2023, 15:53

                                        @wmichi said in Suunto Vertical: Bug Collection:

                                        @renton82 Interesting. Did you also have problems with the touchscreen? Sometimes my touchscreen isn’t responding. And at other times, it never deactivates. Normally it gets deactivated when you don’t use the watch und you have to press a button to wake it up. Mine keeps responding, even though backlight turns correctly off.

                                        I do not have a SV but with your simpthoms I would have performed a hard reset and if the issues continue I would have contacted support, it is pretty clear to me that your unit is faulty.

                                        R 1 Reply Last reply 1 Jun 2023, 15:56 Reply Quote 0
                                        • T Offline
                                          Tieutieu Platinum Member @wmichi
                                          last edited by Tieutieu 6 Jan 2023, 16:01 1 Jun 2023, 15:54

                                          @wmichi said in Suunto Vertical: Bug Collection:

                                          @Tieutieu the new Suunto Vertical
                                          @surfboomerang I have 24/7 HR and sleep tracking on. Maybe, who knows.

                                          OK. I also have 24/7 HR and sleep tracking on.
                                          Been using it intensivly since it was released mid-may. The only thing I don’t use is phone notifications.
                                          I didn’t have to reboot it a single time. No crash, no bugs. Guess you’re running out of luck !..😲

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          ? 1 Reply Last reply 2 Jun 2023, 05:24 Reply Quote 0
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