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Suunto Vertical: Bug Collection

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  • S Offline
    SuperFlo75 Silver Members Bronze Member
    last edited by 5 Jun 2023, 11:01

    I thought about the reasons why some have issues with their watch (map problems, restarts and so on), and others don‘t have these issues? Could it be a Problem of storage usage? How many maps and apps do you have installed? I have installed 5 maps, and i like my watch…

    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
    Suunto Wing
    Suunto 9 Peak Pro Titanium (owns my wife now)
    Suunto Spartan Ultra
    SA iOS 2.46.3 (19586)
    Instagram @superflo75

    J 1 Reply Last reply 5 Jun 2023, 11:20 Reply Quote 0
    • ? Offline
      A Former User @Egika
      last edited by 5 Jun 2023, 11:14

      @Egika this is well possible and I am not arguing about that, just my experience so far.

      D 1 Reply Last reply 5 Jun 2023, 11:20 Reply Quote 1
      • J Offline
        jakubdr Bronze Member @SuperFlo75
        last edited by 5 Jun 2023, 11:20

        @SuperFlo75 I have installed nearly whole Europe and also no issues.

        S 1 Reply Last reply 5 Jun 2023, 11:27 Reply Quote 1
        • D Offline
          Dante Mclalla Bronze Member @Guest
          last edited by 5 Jun 2023, 11:20

          @tomasbartko said in Suunto Vertical: Bug Collection:

          @Egika this is well possible and I am not arguing about that, just my experience so far.

          I do agree. We are here to list the issues we are facing and not to challenge Suunto as a company. So many issues however is annoying and make me thinking that the software at the time of the release is still immature and that’s a pity in light of the cost of this watch.

          1 Reply Last reply Reply Quote 1
          • E Offline
            Egika Platinum Member @Mitch9
            last edited by 5 Jun 2023, 11:20

            @Mitch9 ok. Thank you. This is way too much battery consumption indeed.
            Independently of the solar charging, the problem is something else.
            There are open bug reports at Suunto right now regarding this issue.

            Cheers

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - Titanium Courtney
            Run Lime

            1 Reply Last reply Reply Quote 1
            • S Offline
              SuperFlo75 Silver Members Bronze Member @jakubdr
              last edited by 5 Jun 2023, 11:27

              @jakubdr That sounds good!

              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
              Suunto Wing
              Suunto 9 Peak Pro Titanium (owns my wife now)
              Suunto Spartan Ultra
              SA iOS 2.46.3 (19586)
              Instagram @superflo75

              1 Reply Last reply Reply Quote 0
              • S Offline
                surfboomerang @Mitch9
                last edited by 5 Jun 2023, 11:56

                @Mitch9 The solar widget doesn’t seem to work indeed. The graph on the watch face does.
                I also noticed touchscreen can stop reacting in the middle of the activity. Next time try to select “Map only”. In my case it started working again.

                @Mitch9 said in Suunto Vertical: Bug Collection:

                Before activity: ca. 85 % (5:00 am)
                After activity: ca. 60 % (4:00 pm)

                For reference, my watch uses 4% in 3 hours of windsurfing (a.k.a. solar heaven) with all options enabled except the display. Extending it to 11 hours you would end up with 14%-15% drain.

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                1 Reply Last reply Reply Quote 1
                • M Offline
                  Mitch9 @Mitch9
                  last edited by 5 Jun 2023, 13:37

                  @Mitch9 said in Suunto Vertical: Bug Collection:

                  Feedback after first mountaineering tour:

                  • S+ app “safe” not working (black screen)
                  • touchscreen stopped working not during activity (after soft reset everything was fine)
                  • solar widget shows strange data for saturday (after more than 11 hous activity with sun burn despite three time sun protection with 50 SPF)

                  20230605_104521~2.jpg

                  Interesting: Now the widget updated the data (no idea why this happened!) and this is more realistic.

                  20230605_153448~2.jpg

                  Watch: Suunto Vertical Titanium Solar (Sand)
                  SA: Android (beta)
                  HRS: Polar H10

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    dombo Bronze Member
                    last edited by dombo 6 Jun 2023, 12:18 6 Jun 2023, 12:09

                    I finally managed to discharge my Vertical completely (there was connect charger icon on the display) in order to calibrate the battery.

                    When I connect it to the charger, first I saw battery is charging, later watch boot up. I let it on the charger, but I noticed there was no charging screen and it stopped to charge with 5% showed on the watch face without increasing. I had to disconnect/connect charger in order to get charging screen and continue to charging.

                    I’m not sure if this is by design, as just connecting the watch to the charger does not ensure battery will be charged (even after few hours).

                    also my question is, if this will calibrate the battery as charging cycle was interrupted?

                    J E 2 Replies Last reply 6 Jun 2023, 12:30 Reply Quote 0
                    • J Offline
                      Jugger @dombo
                      last edited by 6 Jun 2023, 12:30

                      @dombo I had also same issue when loading my empty SV. I had maps on download and it started at the same time. Watch was beeping 🙄 for a minute before map download started and sounds where gone. After maps where succesfully downloaded I had 9% battery and it didn’t continue loading battery. After disconnect/connect it did load full. Calibration seems to be working dispite that. After 10 days still 48% with 24/7 HR and few hours of GPS.

                      Suunto Vertical Titanium Forest

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        Stoke80
                        last edited by 6 Jun 2023, 12:58

                        I think it was mentioned before, but couldn’t find it anymore:

                        Incoming messages are not always notified with vibration and highlighted on the screen on the SV.
                        If I check afterwards, they are shown in the message widget, but as said not highlighted on the main screen and notified with vibration.

                        At the moment I would guess, it’s about 50% of the notifications which are not highlighted

                        Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                        1 Reply Last reply Reply Quote 1
                        • F Offline
                          Frederick Rochette Bronze Member
                          last edited by 6 Jun 2023, 13:04

                          This morning I did a 3h45 trail ride using the map plus navigation.
                          When I started I was at 100% battery and by the end I was down to 86%.
                          I should point out that the GPS is in ‘best’ mode and that I was often in direct sunlight.
                          IMG_6370.jpeg

                          I 1 Reply Last reply 6 Jun 2023, 13:50 Reply Quote 0
                          • E Offline
                            Egika Platinum Member @dombo
                            last edited by 6 Jun 2023, 13:11

                            @dombo no problem. The calibration points for the battery management are the shut-down voltage at the low end and the full-charge voltage at the high end. Whatever mAh goes into or out of the battery if added up - continuously or interrupted makes no difference.

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - Titanium Courtney
                            Run Lime

                            1 Reply Last reply Reply Quote 3
                            • I Online
                              isazi Moderator @Frederick Rochette
                              last edited by 6 Jun 2023, 13:50

                              @Frederick-Rochette how many S+ apps? Or none at all?

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              F 1 Reply Last reply 6 Jun 2023, 15:51 Reply Quote 0
                              • F Offline
                                Frederick Rochette Bronze Member @isazi
                                last edited by 6 Jun 2023, 15:51

                                @isazi only one : weather

                                I I 2 Replies Last reply 6 Jun 2023, 20:36 Reply Quote 0
                                • I Offline
                                  Ivan De Rasis @Frederick Rochette
                                  last edited by 6 Jun 2023, 20:36

                                  @Frederick-Rochette said in Suunto Vertical: Bug Collection:

                                  @isazi only one : weather

                                  Stranamente non riesco più a trovare nel menu di SV la funzione feedback dalle impostazioni

                                  Suunto 9 Baro
                                  Suunto Vertical

                                  1 Reply Last reply Reply Quote 0
                                  • I Online
                                    isazi Moderator @Frederick Rochette
                                    last edited by 7 Jun 2023, 07:51

                                    @Frederick-Rochette that’s too much indeed. Let’s wait a couple of weeks for the hotfix and then we’ll see if logs are necessary.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    F 1 Reply Last reply 7 Jun 2023, 11:34 Reply Quote 4
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by 7 Jun 2023, 09:08

                                      Weather app destroys the battery , known

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      S D 2 Replies Last reply 7 Jun 2023, 09:25 Reply Quote 6
                                      • S Offline
                                        surfboomerang @Dimitrios Kanellopoulos
                                        last edited by 7 Jun 2023, 09:25

                                        @Dimitrios-Kanellopoulos Also other known issues with S+ apps?

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        E 1 Reply Last reply 13 Jun 2023, 18:48 Reply Quote 0
                                        • D Offline
                                          dombo Bronze Member @Dimitrios Kanellopoulos
                                          last edited by 7 Jun 2023, 09:56

                                          @Dimitrios-Kanellopoulos it was discussed on the forum already… but… we all bought the product for a full price (Vertical), which has lot of bugs. we are testing, continue reporting, loosing our data,… I would expect from Suunto at least list of acknowledged bugs, advises for workarounds and more open communication.

                                          because waiting undefined couple of weeks for hotfix firmware update is not pleasant at all.

                                          I D B S 4 Replies Last reply 7 Jun 2023, 10:15 Reply Quote 4
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