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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • D Offline
      dombo Bronze Member
      last edited by dombo

      I finally managed to discharge my Vertical completely (there was connect charger icon on the display) in order to calibrate the battery.

      When I connect it to the charger, first I saw battery is charging, later watch boot up. I let it on the charger, but I noticed there was no charging screen and it stopped to charge with 5% showed on the watch face without increasing. I had to disconnect/connect charger in order to get charging screen and continue to charging.

      I’m not sure if this is by design, as just connecting the watch to the charger does not ensure battery will be charged (even after few hours).

      also my question is, if this will calibrate the battery as charging cycle was interrupted?

      J EgikaE 2 Replies Last reply Reply Quote 0
      • J Online
        Jugger @dombo
        last edited by

        @dombo I had also same issue when loading my empty SV. I had maps on download and it started at the same time. Watch was beeping 🙄 for a minute before map download started and sounds where gone. After maps where succesfully downloaded I had 9% battery and it didn’t continue loading battery. After disconnect/connect it did load full. Calibration seems to be working dispite that. After 10 days still 48% with 24/7 HR and few hours of GPS.

        Suunto Vertical Titanium Forest

        1 Reply Last reply Reply Quote 0
        • Stoke80S Online
          Stoke80
          last edited by

          I think it was mentioned before, but couldn’t find it anymore:

          Incoming messages are not always notified with vibration and highlighted on the screen on the SV.
          If I check afterwards, they are shown in the message widget, but as said not highlighted on the main screen and notified with vibration.

          At the moment I would guess, it’s about 50% of the notifications which are not highlighted

          Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

          1 Reply Last reply Reply Quote 1
          • Frederick RochetteF Offline
            Frederick Rochette Bronze Member
            last edited by

            This morning I did a 3h45 trail ride using the map plus navigation.
            When I started I was at 100% battery and by the end I was down to 86%.
            I should point out that the GPS is in ‘best’ mode and that I was often in direct sunlight.
            IMG_6370.jpeg

            isaziI 1 Reply Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @dombo
              last edited by

              @dombo no problem. The calibration points for the battery management are the shut-down voltage at the low end and the full-charge voltage at the high end. Whatever mAh goes into or out of the battery if added up - continuously or interrupted makes no difference.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              1 Reply Last reply Reply Quote 3
              • isaziI Offline
                isazi Moderator @Frederick Rochette
                last edited by

                @Frederick-Rochette how many S+ apps? Or none at all?

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                Frederick RochetteF 1 Reply Last reply Reply Quote 0
                • Frederick RochetteF Offline
                  Frederick Rochette Bronze Member @isazi
                  last edited by

                  @isazi only one : weather

                  Ivan De RasisI isaziI 2 Replies Last reply Reply Quote 0
                  • Ivan De RasisI Offline
                    Ivan De Rasis @Frederick Rochette
                    last edited by

                    @Frederick-Rochette said in Suunto Vertical: Bug Collection:

                    @isazi only one : weather

                    Stranamente non riesco più a trovare nel menu di SV la funzione feedback dalle impostazioni

                    Suunto 9 Baro
                    Suunto Vertical

                    1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @Frederick Rochette
                      last edited by

                      @Frederick-Rochette that’s too much indeed. Let’s wait a couple of weeks for the hotfix and then we’ll see if logs are necessary.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      Frederick RochetteF 1 Reply Last reply Reply Quote 4
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Weather app destroys the battery , known

                        Community Manager / Admin @Suunto
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                        surfboomerangS D 2 Replies Last reply Reply Quote 6
                        • surfboomerangS Offline
                          surfboomerang @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos Also other known issues with S+ apps?

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

                          E 1 Reply Last reply Reply Quote 0
                          • D Offline
                            dombo Bronze Member @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos it was discussed on the forum already… but… we all bought the product for a full price (Vertical), which has lot of bugs. we are testing, continue reporting, loosing our data,… I would expect from Suunto at least list of acknowledged bugs, advises for workarounds and more open communication.

                            because waiting undefined couple of weeks for hotfix firmware update is not pleasant at all.

                            isaziI Dimitrios KanellopoulosD Brad_OlwinB S 4 Replies Last reply Reply Quote 4
                            • babychaiB Offline
                              babychai Silver Members
                              last edited by

                              Hi,

                              2 days ago i hike for 9 hours 17 mins. i wear SV (stainless steel) and S9P at the same time to track my hike.
                              SV i use performance mode and i only turn on Weather S+ app. battery from 85% drop to 45%
                              S9P i use performance mode without turn on any S+ apps. battery from 95% drop to 55%

                              SV i did click more button for navigation but didn’t expect the amount of percentage dropped is same with S9P

                              as i read from forum here turn on 2 S+ apps will drain more battery. so is it turn on any 1 S+ app will also drain more battery?

                              Suunto Vertical Black Ruby (S/S)
                              S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                              Suunto 9 Peak All Black
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                              isaziI 1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @babychai
                                last edited by

                                @babychai some apps drain too much battery, this will be fixed.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                babychaiB 1 Reply Last reply Reply Quote 1
                                • isaziI Offline
                                  isazi Moderator @dombo
                                  last edited by

                                  @dombo I guess like with everything else, if you are not satisfied at all ask for a reimbursement. I bought mine watch like everyone else, zero crashes and no bugs. So, it’s not as buggy as reading the forum makes it sound.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  TieutieuT D 2 Replies Last reply Reply Quote 6
                                  • babychaiB Offline
                                    babychai Silver Members @isazi
                                    last edited by

                                    @isazi cool, thanks.

                                    Suunto Vertical Black Ruby (S/S)
                                    S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                    Suunto 9 Peak All Black
                                    Suunto Spartan Trainer Wrist HR (Black)

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                                    • TieutieuT Offline
                                      Tieutieu Platinum Member @isazi
                                      last edited by

                                      @isazi said in Suunto Vertical: Bug Collection:

                                      @dombo I guess like with everything else, if you are not satisfied at all ask for a reimbursement. I bought mine watch like everyone else, zero crashes and no bugs. So, it’s not as buggy as reading the forum makes it sound.

                                      Same as @isazi, not a single “real” bug (I Mean, that would crash the watch or make it useless). Just the few issues that are discussed (extra battery consumption when using apps, maps not shown sometimes - fixed with stopping the watch thru settings/general/stop the watch…and I think that’s all). And I can tell I’ve tested it and pushed it quite far. World needs more indulgence 😊

                                      Concerning battery…I don’t know when I’ll be able to get it to 0%…just went for an hour trail running, starting with 5% battery left. Almost under trees all along, maps activated and displayed half an hour, and gps to best…and still 4% when finishing…

                                      Suunto’s devices at home :
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                                      1 Reply Last reply Reply Quote 5
                                      • D Offline
                                        dombo Bronze Member @isazi
                                        last edited by

                                        @isazi so my watch is not OK and I should ask to replace it? “I had no issues” is not proof that product has no issues, while “multiple people had some issues” proof product has issues. usually testers and developers have no issues on their own testings 🙂 or am I wrong?

                                        I had a lot of crashes (both in sport mode and watch face mode), maps didn’t work when I needed them and battery is totally random between 1 and 5% in an hour. doing different sports, different sport modes, different S+ apps. reaching zero battery was also almost impossible for me, because I had to charge it to be sure to last 10+ hours on bike. It is true I can use it, gps track is great and big kudos to Suunto devs for saving activity on crash (even not all data are included).

                                        as I can see, I’m not alone here with the issues. so or some part of production is faulty or there are bugs. and bugs were indirectly confirmed also by you.

                                        so it is just raising frustration and I promise I will silently wait for the hotfix.

                                        sartoricS isaziI 2 Replies Last reply Reply Quote 0
                                        • sartoricS Offline
                                          sartoric Moderator @dombo
                                          last edited by

                                          @dombo said in Suunto Vertical: Bug Collection:

                                          @isazi so my watch is not OK and I should ask to replace it?

                                          In fact he said to ask for a refund 🙂 not for a replacement

                                          SVTS - 2.40.38
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                                          • isaziI Offline
                                            isazi Moderator @dombo
                                            last edited by

                                            @dombo I understand your frustrations, but you can see the bias here: people with issues post, it looks like everyone has issues. But we don’t really know the real percentage of people with issues compared to the total user base.
                                            Nothing is bug free, certainly not any sports watch, and Suunto even acknowdged that some bugs are present and there is need for a hotfix release in June. At the same time, the watch is very usable for many.

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

                                            1 Reply Last reply Reply Quote 2
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