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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Frederick RochetteF Offline
      Frederick Rochette Bronze Member @isazi
      last edited by

      @isazi only one : weather

      Ivan De RasisI isaziI 2 Replies Last reply Reply Quote 0
      • Ivan De RasisI Offline
        Ivan De Rasis @Frederick Rochette
        last edited by

        @Frederick-Rochette said in Suunto Vertical: Bug Collection:

        @isazi only one : weather

        Stranamente non riesco più a trovare nel menu di SV la funzione feedback dalle impostazioni

        Suunto 9 Baro
        Suunto Vertical

        1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @Frederick Rochette
          last edited by

          @Frederick-Rochette that’s too much indeed. Let’s wait a couple of weeks for the hotfix and then we’ll see if logs are necessary.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          Frederick RochetteF 1 Reply Last reply Reply Quote 4
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            Weather app destroys the battery , known

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            surfboomerangS D 2 Replies Last reply Reply Quote 6
            • surfboomerangS Offline
              surfboomerang @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos Also other known issues with S+ apps?

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              E 1 Reply Last reply Reply Quote 0
              • D Offline
                dombo Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos it was discussed on the forum already… but… we all bought the product for a full price (Vertical), which has lot of bugs. we are testing, continue reporting, loosing our data,… I would expect from Suunto at least list of acknowledged bugs, advises for workarounds and more open communication.

                because waiting undefined couple of weeks for hotfix firmware update is not pleasant at all.

                isaziI Dimitrios KanellopoulosD Brad_OlwinB S 4 Replies Last reply Reply Quote 4
                • babychaiB Offline
                  babychai Silver Members
                  last edited by

                  Hi,

                  2 days ago i hike for 9 hours 17 mins. i wear SV (stainless steel) and S9P at the same time to track my hike.
                  SV i use performance mode and i only turn on Weather S+ app. battery from 85% drop to 45%
                  S9P i use performance mode without turn on any S+ apps. battery from 95% drop to 55%

                  SV i did click more button for navigation but didn’t expect the amount of percentage dropped is same with S9P

                  as i read from forum here turn on 2 S+ apps will drain more battery. so is it turn on any 1 S+ app will also drain more battery?

                  Suunto Vertical Black Ruby (S/S)
                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                  Suunto 9 Peak All Black
                  Suunto Spartan Trainer Wrist HR (Black)

                  isaziI 1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @babychai
                    last edited by

                    @babychai some apps drain too much battery, this will be fixed.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    babychaiB 1 Reply Last reply Reply Quote 1
                    • isaziI Offline
                      isazi Moderator @dombo
                      last edited by

                      @dombo I guess like with everything else, if you are not satisfied at all ask for a reimbursement. I bought mine watch like everyone else, zero crashes and no bugs. So, it’s not as buggy as reading the forum makes it sound.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      TieutieuT D 2 Replies Last reply Reply Quote 6
                      • babychaiB Offline
                        babychai Silver Members @isazi
                        last edited by

                        @isazi cool, thanks.

                        Suunto Vertical Black Ruby (S/S)
                        S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                        Suunto 9 Peak All Black
                        Suunto Spartan Trainer Wrist HR (Black)

                        1 Reply Last reply Reply Quote 0
                        • TieutieuT Offline
                          Tieutieu Platinum Member @isazi
                          last edited by

                          @isazi said in Suunto Vertical: Bug Collection:

                          @dombo I guess like with everything else, if you are not satisfied at all ask for a reimbursement. I bought mine watch like everyone else, zero crashes and no bugs. So, it’s not as buggy as reading the forum makes it sound.

                          Same as @isazi, not a single “real” bug (I Mean, that would crash the watch or make it useless). Just the few issues that are discussed (extra battery consumption when using apps, maps not shown sometimes - fixed with stopping the watch thru settings/general/stop the watch…and I think that’s all). And I can tell I’ve tested it and pushed it quite far. World needs more indulgence 😊

                          Concerning battery…I don’t know when I’ll be able to get it to 0%…just went for an hour trail running, starting with 5% battery left. Almost under trees all along, maps activated and displayed half an hour, and gps to best…and still 4% when finishing…

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          1 Reply Last reply Reply Quote 5
                          • D Offline
                            dombo Bronze Member @isazi
                            last edited by

                            @isazi so my watch is not OK and I should ask to replace it? “I had no issues” is not proof that product has no issues, while “multiple people had some issues” proof product has issues. usually testers and developers have no issues on their own testings 🙂 or am I wrong?

                            I had a lot of crashes (both in sport mode and watch face mode), maps didn’t work when I needed them and battery is totally random between 1 and 5% in an hour. doing different sports, different sport modes, different S+ apps. reaching zero battery was also almost impossible for me, because I had to charge it to be sure to last 10+ hours on bike. It is true I can use it, gps track is great and big kudos to Suunto devs for saving activity on crash (even not all data are included).

                            as I can see, I’m not alone here with the issues. so or some part of production is faulty or there are bugs. and bugs were indirectly confirmed also by you.

                            so it is just raising frustration and I promise I will silently wait for the hotfix.

                            sartoricS isaziI 2 Replies Last reply Reply Quote 0
                            • sartoricS Offline
                              sartoric Moderator @dombo
                              last edited by

                              @dombo said in Suunto Vertical: Bug Collection:

                              @isazi so my watch is not OK and I should ask to replace it?

                              In fact he said to ask for a refund 🙂 not for a replacement

                              SVTS - 2.40.38
                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Samsung A33 2022 - Android 14 - One UI 6.1
                              Suunto App Android 5.2.5 beta
                              Suunto App IOs 2.45.0 (19123) beta on MBP M1

                              1 Reply Last reply Reply Quote 1
                              • isaziI Offline
                                isazi Moderator @dombo
                                last edited by

                                @dombo I understand your frustrations, but you can see the bias here: people with issues post, it looks like everyone has issues. But we don’t really know the real percentage of people with issues compared to the total user base.
                                Nothing is bug free, certainly not any sports watch, and Suunto even acknowdged that some bugs are present and there is need for a hotfix release in June. At the same time, the watch is very usable for many.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 2
                                • Frederick RochetteF Offline
                                  Frederick Rochette Bronze Member @isazi
                                  last edited by

                                  @isazi Also today 1/ it was impossible to use the S+ app “Manual Interval - Hill Reps”
                                  I had a black screen
                                  2/ When I use “CLIMB” the field with the number of hill was empty
                                  SV CLIMB.jpg

                                  isaziI 1 Reply Last reply Reply Quote 2
                                  • isaziI Offline
                                    isazi Moderator @Frederick Rochette
                                    last edited by

                                    @Frederick-Rochette did you use them together? When a “ghost” S+ is present (such as when you see a white/black screen with nothing on it) the behaviour of other S+ apps may be affected.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @dombo
                                      last edited by

                                      @dombo em, I think I have ack the bugs here and there is open communication here as well. Afaik my profile sig reads :

                                      Community Manager / Admin @Suunto

                                      So yes in a few days (hopefully not more than a week) there will be an update out that fixes those issues.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Mitch9M D 2 Replies Last reply Reply Quote 12
                                      • Mitch9M Offline
                                        Mitch9 @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos

                                        Thanks for your participation here!

                                        I post the my bugs here to improve the watch, not to blame Suunto. I had the experience with my Suunto 9 Baro that they work hard to fix bugs. Keep it up!

                                        Watch: Suunto Vertical Titanium Solar (Sand)
                                        SA: Android (beta)
                                        HRS: Polar H10

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                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @dombo
                                          last edited by

                                          @dombo I will add my voice here too. During testing of the release firmware I had no crashes and none of the bugs you describe. I used the watch for two long ultra events with no issues, In those I used maps, a route and two S+ apps. I om sorry you are having the issues you have noted.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          EzioAuditoreE 1 Reply Last reply Reply Quote 4
                                          • EzioAuditoreE Offline
                                            EzioAuditore Gold Members @Brad_Olwin
                                            last edited by EzioAuditore

                                            @Brad_Olwin It’s software. The bugs will appear when you least expect them 😄

                                            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                            Suunto Wing

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