• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Suunto Vertical: Bug Collection

Scheduled Pinned Locked Moved Suunto Vertical
1.1k Posts 175 Posters 187.2k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • E Offline
    Enrique 0 @renton82
    last edited by 16 Jun 2023, 12:23

    @renton82 I confirm that you must choose generic distance for open water swimming, because swim distance is based on a pool length, I had exactly the same problem.
    Then, I had a look to my recent open water activities, and I can see distance in meters both on the swatch and on the Sunnto App.
    I didn’t find any parameter to manage this… I’ll come back to you If I find something
    Capture+_2023-06-16-14-18-45.png

    1 Reply Last reply Reply Quote 0
    • J Offline
      jakubdr Bronze Member @Frederick Rochette
      last edited by 16 Jun 2023, 12:39

      @Frederick-Rochette No soft reset necessary when the Watch doesn’t connect to SA, I found this easier workaround:

      • turn on the airplane mode on watch
      • turn it off

      It then connects to SA right away. A bit annoying bug, but this workaround works for me.

      F 1 Reply Last reply 16 Jun 2023, 13:00 Reply Quote 3
      • F Offline
        Frederick Rochette Bronze Member @jakubdr
        last edited by 16 Jun 2023, 13:00

        @jakubdr thanks I’ll try

        1 Reply Last reply Reply Quote 0
        • W Offline
          wmichi
          last edited by 16 Jun 2023, 19:30

          Not sure if this is a bug… When I have the new solar watch face selected, the watch doesn’t turn off the screen while charging. Instead it looks like this:

          Bildschirmfoto 2023-06-16 um 21.28.18.png

          If I select one of the other (older) watch faces, the display gets completely turned off while charging.

          F 1 Reply Last reply 16 Jun 2023, 19:32 Reply Quote 0
          • F Offline
            freeheeler @wmichi
            last edited by 16 Jun 2023, 19:32

            @wmichi
            it happens also to older watches with different screens. I saw this several times and seems to be a minor bug, nothing to worry about IMO

            living sideways

            W 1 Reply Last reply 16 Jun 2023, 19:55 Reply Quote 0
            • W Offline
              wmichi @freeheeler
              last edited by 16 Jun 2023, 19:55

              @freeheeler Right, it’s minor. I think I never saw this before, because the S9PP charges so fast.

              F 1 Reply Last reply 16 Jun 2023, 21:11 Reply Quote 0
              • F Offline
                freeheeler @wmichi
                last edited by 16 Jun 2023, 21:11

                @wmichi
                I saw it first on S9PP. I think it happens more often than we think, but we don’t watch the watch charging, right? 😉
                it was coincidence in my case

                living sideways

                1 Reply Last reply Reply Quote 0
                • S Offline
                  Simon Bronze Member
                  last edited by Simon 17 Jun 2023, 10:33

                  The good, the bad and the ugly 🙂

                  The good:

                  I’ve received my Vertical yesterday, configured it and did my first multisport activity today. First off, the battery life is crazy!!! Started this morning with 96%, did a 1 h 40 min hours activity with performance GPS - which was also perfect - and now, the watch shows 97%. It’s a very sunny day 😉 Using the map is quite useful.

                  The bad (no bugs):

                  1. With former Suunto watches (e.g. S9P), when leaving the track during navigation, the map would zoom out and show me where the track was. That’s no longer the case. I need to manually zoom out. If the track is further away than 500 m, I need to move the map around and search for the track, because there is no indication where the nearest direction is back on track. Not a bug, but not so nice.

                  2. When panning the map, it snaps back to the current location quite fast. And just after each panning, the map shifts around a little bit. Both makes planning an off-track route a bit difficult. In an emergency situation (blizzard, cold, etc), this could be quite bad.

                  3. The onboard HR and particularly the spO2 sensors are still just toys. A waste of space, weight and battery. The acquired data is sometimes quite good, in the case of HR even accurate, but they are just as often absolutely incorrect. Hence, unreliable toys. Yeah, many people want to have that still. I don’t :'-D

                  The ugly (bugs):

                  1. Using the display “Intensity zones”, one can configure 2 fields. Only 1 is actually shown on S9P/P and on the Vertical. To my knowledge, the second field is only used on S9. Okay, so I filled the field marked as #1 and set the second field to “Empty”. This didn’t work. During the activity, the display did show the current heart rate, but all other data was garbled up. Now I set both fields to the same value and it seems to work now.

                  2. When I wanted to start the second activity via the multisport option (long press upper button during activity), there there were no names given for the options to choose from - only blank fields. My configuration: I deleted all default sport modes and created 4 custom sport modes. I can select each of them to start an activity, but their names didn’t appear as multisport choices. A rather ugly bug!

                  I noticed a lot of other minor bugs, which are not critical. I’m a software engineer myself and - oh boy - I wouldn’t dare to publish a software that has so many issues. IMHO, Suunto did a quite sloppy job here. But okay, lots of different users with lots of different configurations … and everything should be there and working from the first day on. It’s a tough task. On the other hand, e.g. the above mentioned “Intensity zones” display issue with 2 fields when only 1 is available on the watch, has been known for years. That’s embarrassing 😞

                  Not sure if I keep the watch. It seems to be very unreliable all in all.

                  S9P Ti - ex Altimax, A3P, SV Ti

                  ? S 2 Replies Last reply 17 Jun 2023, 12:54 Reply Quote 5
                  • ? Offline
                    A Former User @Simon
                    last edited by 17 Jun 2023, 12:54

                    @Simon I was also impressed about the battery, but don’t forget to calibrate the battery (discharge from 100% to 0%) 🙃 I went out with 30% battery remaining on my first charge and boom the watch discharged in 30 minutes… Just a FYI to avoid unpleasant surprises 🙂

                    S T 2 Replies Last reply 17 Jun 2023, 13:08 Reply Quote 1
                    • S Offline
                      Simon Bronze Member @Guest
                      last edited by 17 Jun 2023, 13:08

                      @tomasbartko Oh wow, that’s kind of nasty! 🙈

                      S9P Ti - ex Altimax, A3P, SV Ti

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        Tieutieu Platinum Member @Guest
                        last edited by 17 Jun 2023, 13:10

                        @tomasbartko said in Suunto Vertical: Bug Collection:

                        @Simon I was also impressed about the battery, but don’t forget to calibrate the battery (discharge from 100% to 0%) 🙃 I went out with 30% battery remaining on my first charge and boom the watch discharged in 30 minutes… Just a FYI to avoid unpleasant surprises 🙂

                        Did you had the backlight on ? That is THE major bug that over-consume the battery

                        Suunto’s devices at home :
                        Vertical titanium solar
                        Suunto Race S
                        S9pp titanium sand
                        Suunto Wing
                        S9B titanium Ambassador edition, A3P, X6

                        ? 1 Reply Last reply 17 Jun 2023, 13:38 Reply Quote 0
                        • ? Offline
                          A Former User @Tieutieu
                          last edited by 17 Jun 2023, 13:38

                          @Tieutieu no, not really. I however had 2 Suunto apps on. I guess this combination with no calibration was the issue.

                          ? 1 Reply Last reply 17 Jun 2023, 14:16 Reply Quote 0
                          • ? Offline
                            A Former User @Guest
                            last edited by 17 Jun 2023, 14:16

                            @tomasbartko

                            S+ apps eat through your battery faster than it takes a Golden Retriever to finish a bowl of spaghetti. 😬

                            1 Reply Last reply Reply Quote 1
                            • M Offline
                              mikekoski490 Bronze Member
                              last edited by mikekoski490 18 Jun 2023, 14:22

                              Finally got hit by the reset bug - 60k gravel ride, at about the 30k mark just turned off and restarted. It was going into activity pause mode as I was taking a photo. Profile was just basic. 2 apps running - big numbers and CO2e. Not a big deal but would be nice to stitch the 2 workouts together in SA. Just missed a section of HR, which is seperate from 15 minutes earlier when a fairly large black bear ran across the logging road about 100 meters infront of me - that shows an HR spike lol.

                              Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                              Current: Suunto Race Ti

                              Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                              Suunto App running on Google Pixel 8/Android 14

                              1 Reply Last reply Reply Quote 1
                              • R Offline
                                runomatic Silver Members
                                last edited by runomatic 18 Jun 2023, 14:41

                                After all that negative feedback, i’ve got a positive one: Went out for a 25k run with just 7% battery left. Coming home with 4% after 2:40h. Call me Mr. Brave!

                                https://runomatic.de
                                SUUNTO VERTICAL Titanium Solar Black (2.40.38)
                                SUUNTO WING Black
                                SUUNTO App (iOS)

                                F F 2 Replies Last reply 18 Jun 2023, 15:50 Reply Quote 7
                                • F Offline
                                  freeheeler @runomatic
                                  last edited by 18 Jun 2023, 15:50

                                  @runomatic
                                  going out on 7% is living on the edge 😂
                                  👍

                                  living sideways

                                  1 Reply Last reply Reply Quote 3
                                  • S Offline
                                    seanvk @Simon
                                    last edited by 18 Jun 2023, 18:02

                                    @Simon On the subject of the widgets. One item I would add to your mentioning of HR and spO2 is that I think they should entirely avoid putting the widgets in a pipeline so to speak. Not just because of the lag, but there is no quick way to get to the one you want. Instead, they should have the following flow:

                                    middle button or side swipe -> list of widgets with some partial information.
                                    top or bottom buttons, scroll up or down
                                    middle button select for more detail

                                    I just really dislike the side scroll for the widgets and coupled with the lag, it’s not a very good experience just to get to one widget you wanted to look at in more detail

                                    Suunto Race Titanium
                                    Suunto Vertical Titanium
                                    Suunto 9 Peak Pro Forest Green
                                    Suunto 9 Peak Moss Gray

                                    ? B 2 Replies Last reply 18 Jun 2023, 18:05 Reply Quote 2
                                    • ? Offline
                                      A Former User @seanvk
                                      last edited by 18 Jun 2023, 18:05

                                      @seanvk Like Garmin you mean? Would make more sense imho.

                                      S 1 Reply Last reply 21 Jun 2023, 06:47 Reply Quote 0
                                      • B Offline
                                        BrunoH Gold Members @seanvk
                                        last edited by 18 Jun 2023, 18:46

                                        @seanvk my solution was first to hide the ones I never use. Then I arranged the remaining ones so that the most used widgets are next to the watchface, left and right.

                                        I don’t think Suunto will abandon their chosen UX and replace it with something copied from the rivals.

                                        Having said that, I’d really like to see Suunto solve the lag…

                                        Compasses: M-311, A-10, SK-7
                                        Diving: Finnlight Navy 90, Vyper
                                        Sports: Metron, S7, S9B and Vertical

                                        1 Reply Last reply Reply Quote 3
                                        • ? Offline
                                          A Former User
                                          last edited by 18 Jun 2023, 19:53

                                          Btw. that 9pm thing about the Week Report was true. lol

                                          1 Reply Last reply Reply Quote 1
                                          454 out of 1094
                                          • First post
                                            454/1094
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received