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Suunto Vertical: Bug Collection

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  • E Offline
    Etienne Gardea
    last edited by 19 Jun 2023, 13:00

    Hello, my map of Normandy during trail session sometimes appears and sometime not ? I have download the map on my watch. I don’t understand this bug. Somenone have the same ?

    S 1 Reply Last reply 19 Jun 2023, 13:11 Reply Quote 0
    • S Offline
      sartoric Moderator @Etienne Gardea
      last edited by 19 Jun 2023, 13:11

      @Etienne-Gardea
      yep, just search this topic for “black map”

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      T 1 Reply Last reply 19 Jun 2023, 13:50 Reply Quote 0
      • T Offline
        Tieutieu Platinum Member @sartoric
        last edited by Tieutieu 19 Jun 2023, 13:50

        @sartoric said in Suunto Vertical: Bug Collection:

        @Etienne-Gardea
        yep, just search this topic for “black map”

        As @sartoric said, it’s been discussed for a while. The hotfix to come should fix it.
        It’s most likely related to routes sync. Just go to parameters/general/stop the watch. Stop it. Start it. It should solve.

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        • ? Offline
          A Former User
          last edited by 20 Jun 2023, 06:50

          This morning my watch rebooted during a walk. I was using a custom sports mode. Until recently I’ve used only stock sports modes, decided to customize it a bit. No custom modes for me, I guess 😖

          S 1 Reply Last reply 20 Jun 2023, 07:09 Reply Quote -1
          • S Offline
            surfboomerang @Guest
            last edited by 20 Jun 2023, 07:09

            @tomasbartko I doubt it’s the custom modes. That is the only mode I use for all my sport profiles and I never had a mid-activity crash on all my Suunto watches

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            E ? 2 Replies Last reply 20 Jun 2023, 07:24 Reply Quote 0
            • E Offline
              EzioAuditore Gold Members @surfboomerang
              last edited by 20 Jun 2023, 07:24

              Donwnloading 2.25.64.6205 now 😛

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              I 1 Reply Last reply 20 Jun 2023, 07:25 Reply Quote 1
              • I Online
                Ivan De Rasis @EzioAuditore
                last edited by 20 Jun 2023, 07:25

                @Hristijan-Petreski 💯 💯 💯

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                • ? Offline
                  A Former User @surfboomerang
                  last edited by 20 Jun 2023, 07:32

                  @surfboomerang I haven’t changed anything else. And it happened for the first time since I got them (16th of May).

                  1 Reply Last reply Reply Quote 0
                  • I Offline
                    isazi Moderator
                    last edited by 20 Jun 2023, 09:12

                    So now that we have the hotfix, please report bugs in separate posts, this thread is otherwise difficult to follow.

                    I had zero resets with the hotfix so far, but we all know that perfect software does not exist, so 🙂

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 5
                    • B Offline
                      babychai Silver Members @isazi
                      last edited by 21 Jun 2023, 04:52

                      @isazi FYI, yesterday i saw my previous downloaded map on my SA are missing after Hotfix updated. so i re-download Malaysia map again.
                      Just now i open the Map just to see the map without doing any navigation/activity and i saw got the Contour Line already. So great.
                      Anyway, thanks for your assistance ^_^

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                      I 1 Reply Last reply 21 Jun 2023, 08:14 Reply Quote 3
                      • S Offline
                        seanvk @Guest
                        last edited by 21 Jun 2023, 06:47

                        @tomasbartko A similar approach. An alternative is to reduce the lag.

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                        • I Offline
                          isazi Moderator @babychai
                          last edited by 21 Jun 2023, 08:14

                          @babychai I am glad that you have contour lines now, but the update should not delete maps. Did you have any error after the update?

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                          Blog: isazi's home

                          G B 2 Replies Last reply 21 Jun 2023, 09:22 Reply Quote 0
                          • G Offline
                            gone troppo Bronze Member @isazi
                            last edited by 21 Jun 2023, 09:22

                            Damn I hope this update doesn’t delete maps because my map of Queensland Australia took almost 10 hours to download. If it deletes it can stay deleted I won’t be downloading it again

                            M 1 Reply Last reply 21 Jun 2023, 09:31 Reply Quote 0
                            • M Offline
                              Mitch9 @gone troppo
                              last edited by 21 Jun 2023, 09:31

                              @gone-troppo said in Suunto Vertical: Bug Collection:

                              Damn I hope this update doesn’t delete maps because my map of Queensland Australia took almost 10 hours to download. If it deletes it can stay deleted I won’t be downloading it again

                              My maps are still there after the update.

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                              • B Offline
                                babychai Silver Members @isazi
                                last edited by 21 Jun 2023, 09:46

                                @isazi i saw the Malaysia map are not in SA after i updated Hotfix. i feel strange too.
                                Previously i only need to download 1 time for Malaysia map but this time Malaysia map has break into 16 state map so this time i need to download 16 times for each state map.
                                So far so good no error yet but i’m happy now got contour lines 🤗

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                                I 1 Reply Last reply 21 Jun 2023, 09:51 Reply Quote 1
                                • I Offline
                                  isazi Moderator @babychai
                                  last edited by 21 Jun 2023, 09:51

                                  @babychai so maybe they updated the Malaysia map after we reported it was missing contour lines 🙂

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                                  B 1 Reply Last reply 21 Jun 2023, 10:37 Reply Quote 0
                                  • B Offline
                                    babychai Silver Members @isazi
                                    last edited by 21 Jun 2023, 10:37

                                    @isazi awesome, thanks. So this improvement should be one of the Map UI improvements ☺️

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                                    • J Online
                                      Jugger
                                      last edited by 23 Jun 2023, 07:57

                                      My Vertical is showing really short sleeping times. I did soft reset last saturday because of black map. Maps were fixed but after that I get maybe 3-5 hours of sleep on summary though I sleep approx. 8 hours. I also installed new hotfix when it was published but it has no effect. I copied settings from S9PP and it never showed this kind of behavior. Should I wait for new FW update or try soft reset? Sleeptimes are set 23.35 - 9.00. DND is off. IMG_7524.png

                                      Suunto Vertical Titanium Forest

                                      D G 2 Replies Last reply 23 Jun 2023, 08:22 Reply Quote 0
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Jugger
                                        last edited by 23 Jun 2023, 08:22

                                        @Jugger it needs 1 week to calibrate

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                                        J G 2 Replies Last reply 23 Jun 2023, 08:29 Reply Quote 1
                                        • J Online
                                          Jugger @Dimitrios Kanellopoulos
                                          last edited by 23 Jun 2023, 08:29

                                          @Dimitrios-Kanellopoulos Thanks! It was working well after I got it so I got worried there was some problem with FW or SW. I’ll keep using it and see what happens.

                                          Suunto Vertical Titanium Forest

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