Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
    1.1k Posts 183 Posters 577.6k Views 156 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Offline
      altcmd Silver Members
      last edited by

      Not sure if this is a bug. Went for a hike for nearly 2 hours. The activity log says I burned >900 kcal but the activity widget, despite counting the steps has the kcal wrong - it’s showing a number under 900. Not sure how this is possible where one metric counts the activity and the other either doesn’t or does a calculation different to the activity, which also makes no sense.

      1 Reply Last reply Reply Quote 0
      • A Offline
        altcmd Silver Members
        last edited by

        Another bug that continues to plague is the sleep. I agree with DCR on why in todays world we still need to input a sleep window, but hey-ho. I have my sleep window set to 10pm to 7am. I had set the watch on the shelf around 20:30 and picked up again around 22:00. I had plenty of button presses as I set the alarm. However when I woke up the next morning, the watch measured sleep from 20:30. Not sure how that is possible when it isn’t even able to measure HR. Seems rather odd but I know this feature has been an issue for me for years.

        1 Reply Last reply Reply Quote 0
        • D Offline
          dulko79
          last edited by

          My Vertical has been struggling lately to detect the start of sleep. I have sleep tracking window set from 9.00 to 7.00. I usually go to bed between 10 and 11 and have alarm set up at 6.00. I had RHR set up as 7 day avg. min. HR + 10 beats as some suggested as a rule of thumb in the forum. Today, I changed RHR to 7 day avg. min. HR (I think it is according to SV instructions) and I will see if it makes any difference. Is there anything else I could do about sleep tracking or it depends on the person characteristics? Are there any improvements planned on sleep tracking? I remember my S5 and S9P tracked sleep duration quite well. Thank you all for any tips.

          App: beta
          Phone: Iphone
          iOS

          1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator
            last edited by

            Please, if you have bugs now that the hotfix is released, create a separate post. This topic has 516 (and counting) posts already, and it is impossible to follow.

            Watch: Suunto Vertical 2 Titanium Black

            Blog: isazi's home

            1 Reply Last reply Reply Quote 2
            • runomaticR runomatic referenced this topic on
            • S Offline
              steiner @lauser
              last edited by

              Major Bug
              When training in the map view, the watch completely crashes. Then there is an automatic restart. Crashed twice in the last 4 days supported (4 training sessions)!!!
              Please fix the problem quickly

              surfboomerangS Brad_OlwinB 2 Replies Last reply Reply Quote 0
              • surfboomerangS Offline
                surfboomerang @steiner
                last edited by surfboomerang

                @steiner how is your sportmode configured? I use the map a lot and never had a crash. Also enabled any S+ app or guides?

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                1 Reply Last reply Reply Quote 1
                • B bubuche referenced this topic on
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @steiner
                  last edited by

                  @steiner Next crash send logs to Suunto and record date and time logs sent. Then PM me with the above information and your Suunto app username. I will file a bug report.

                  Vector/T6c/Vertical 2 Ti

                  S 1 Reply Last reply Reply Quote 1
                  • S Offline
                    steiner @Brad_Olwin
                    last edited by

                    Here are the 3 fit files. Du you need something else?
                    95% i do not use the maps.

                    19.06
                    64a5595cf1dd6f55c1bea9f5.fit
                    04.07
                    64a410068494c46fa44255f3.fit
                    05.07
                    649000724c0b4b07d5ab21b6.fit

                    photo1688975981.jpeg photo1688975981 (1).jpeg

                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @steiner
                      last edited by

                      @steiner What we need are log files sent as soon as possible after a crash. Then PM me or @isazi or @freeheeler with your username for the Suunto app and the date and time that logs were sent to Suunto. The files may or may not help the developers.

                      Vector/T6c/Vertical 2 Ti

                      1 Reply Last reply Reply Quote 2
                      • valdis830V Offline
                        valdis830
                        last edited by

                        🧐 bug??
                        img-2607.mp4

                        stromdiddilyS 1 Reply Last reply Reply Quote 0
                        • stromdiddilyS Online
                          stromdiddily Gold Members @valdis830
                          last edited by

                          @valdis830 said in Suunto Vertical: Bug Collection:

                          🧐 bug??
                          img-2607.mp4

                          We’ll call it a not-so-subtle-friendly-reminder 😄

                          Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                          User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV2 :)

                          1 Reply Last reply Reply Quote 0
                          • Ivan De RasisI Offline
                            Ivan De Rasis
                            last edited by

                            Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
                            In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
                            Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
                            saluti Ivan

                            Suunto 9 Baro
                            Suunto Vertical

                            zhang965Z isaziI 2 Replies Last reply Reply Quote 0
                            • zhang965Z Offline
                              zhang965 @Ivan De Rasis
                              last edited by

                              @Ivan-De-Rasis said in Suunto Vertical: Bug Collection:

                              Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
                              In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
                              Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
                              saluti Ivan

                              Really really sad to hear that.

                              Winners Wear Winners

                              1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @Ivan De Rasis
                                last edited by

                                @Ivan-De-Rasis l’orologio funziona normalmente se scegli la S+ app prima di cominciare?

                                Watch: Suunto Vertical 2 Titanium Black

                                Blog: isazi's home

                                Ivan De RasisI 1 Reply Last reply Reply Quote 0
                                • Ivan De RasisI Offline
                                  Ivan De Rasis @isazi
                                  last edited by

                                  @isazi Si funziona in modo impeccabile, grazie

                                  Suunto 9 Baro
                                  Suunto Vertical

                                  isaziI Ivan De RasisI 2 Replies Last reply Reply Quote 0
                                  • isaziI Offline
                                    isazi Moderator @Ivan De Rasis
                                    last edited by

                                    @Ivan-De-Rasis e se invece attivi una app durante l’attività l’orologio si riavvia da solo?

                                    Watch: Suunto Vertical 2 Titanium Black

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 0
                                    • Ivan De RasisI Offline
                                      Ivan De Rasis @Ivan De Rasis
                                      last edited by

                                      @Ivan-De-Rasis no, se in fase della scelta modalità sport attivo un S+ e poi premo start, l’orologio funziona bene

                                      Suunto 9 Baro
                                      Suunto Vertical

                                      1 Reply Last reply Reply Quote 0
                                      • EgikaE Offline
                                        Egika Platinum Member
                                        last edited by

                                        hm - sorry - don’t understand - what is this about?

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

                                        Ivan De RasisI zhang965Z 2 Replies Last reply Reply Quote 0
                                        • Ivan De RasisI Offline
                                          Ivan De Rasis @Egika
                                          last edited by

                                          @Egika se durante lo svolgimento di un attività sportiva, ho intenzione di aggiungere un S+ ( che sia climb o weather o qualunque altra S+) l’orologio dopo qualche minuto si resetta e ritorna automaticamente in modalità orologio. Spero di essermi espresso bene.

                                          Suunto 9 Baro
                                          Suunto Vertical

                                          isaziI 1 Reply Last reply Reply Quote 0
                                          • zhang965Z Offline
                                            zhang965 @Egika
                                            last edited by

                                            @Egika said in Suunto Vertical: Bug Collection:

                                            hm - sorry - don’t understand - what is this about?

                                            He said, if he add the s app during an activity, then it will break the activity.
                                            But it works if he added it before starting activity, it’s ok.

                                            Winners Wear Winners

                                            1 Reply Last reply Reply Quote 1

                                            Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                            Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                            With your input, this post could be even better 💗

                                            Register Login
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy