Suunto Vertical: Bug Collection

[altcmd]

Not sure if this is a bug. Went for a hike for nearly 2 hours. The activity log says I burned >900 kcal but the activity widget, despite counting the steps has the kcal wrong - it’s showing a number under 900. Not sure how this is possible where one metric counts the activity and the other either doesn’t or does a calculation different to the activity, which also makes no sense.

[altcmd]

Another bug that continues to plague is the sleep. I agree with DCR on why in todays world we still need to input a sleep window, but hey-ho. I have my sleep window set to 10pm to 7am. I had set the watch on the shelf around 20:30 and picked up again around 22:00. I had plenty of button presses as I set the alarm. However when I woke up the next morning, the watch measured sleep from 20:30. Not sure how that is possible when it isn’t even able to measure HR. Seems rather odd but I know this feature has been an issue for me for years.

[dulko79]

My Vertical has been struggling lately to detect the start of sleep. I have sleep tracking window set from 9.00 to 7.00. I usually go to bed between 10 and 11 and have alarm set up at 6.00. I had RHR set up as 7 day avg. min. HR + 10 beats as some suggested as a rule of thumb in the forum. Today, I changed RHR to 7 day avg. min. HR (I think it is according to SV instructions) and I will see if it makes any difference. Is there anything else I could do about sleep tracking or it depends on the person characteristics? Are there any improvements planned on sleep tracking? I remember my S5 and S9P tracked sleep duration quite well. Thank you all for any tips.

[isazi]

Please, if you have bugs now that the hotfix is released, create a separate post. This topic has 516 (and counting) posts already, and it is impossible to follow.

[steiner]

Major Bug
When training in the map view, the watch completely crashes. Then there is an automatic restart. Crashed twice in the last 4 days supported (4 training sessions)!!!
Please fix the problem quickly

[surfboomerang]

@steiner how is your sportmode configured? I use the map a lot and never had a crash. Also enabled any S+ app or guides?

[Brad_Olwin]

@steiner Next crash send logs to Suunto and record date and time logs sent. Then PM me with the above information and your Suunto app username. I will file a bug report.

[steiner]

Here are the 3 fit files. Du you need something else?
95% i do not use the maps.

19.06
64a5595cf1dd6f55c1bea9f5.fit
04.07
64a410068494c46fa44255f3.fit
05.07
649000724c0b4b07d5ab21b6.fit

[Brad_Olwin]

@steiner What we need are log files sent as soon as possible after a crash. Then PM me or @isazi or @freeheeler with your username for the Suunto app and the date and time that logs were sent to Suunto. The files may or may not help the developers.

[valdis830]

🧐 bug??
img-2607.mp4

[stromdiddily]

@valdis830 said in Suunto Vertical: Bug Collection:

🧐 bug??
img-2607.mp4

We’ll call it a not-so-subtle-friendly-reminder

[Ivan De Rasis]

Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
saluti Ivan

[zhang965]

@Ivan-De-Rasis said in Suunto Vertical: Bug Collection:

Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
saluti Ivan

Really really sad to hear that.

[isazi]

@Ivan-De-Rasis l’orologio funziona normalmente se scegli la S+ app prima di cominciare?

[Ivan De Rasis]

@isazi Si funziona in modo impeccabile, grazie

[isazi]

@Ivan-De-Rasis e se invece attivi una app durante l’attività l’orologio si riavvia da solo?

[Ivan De Rasis]

@Ivan-De-Rasis no, se in fase della scelta modalità sport attivo un S+ e poi premo start, l’orologio funziona bene

[Egika]

hm - sorry - don’t understand - what is this about?

[Ivan De Rasis]

@Egika se durante lo svolgimento di un attività sportiva, ho intenzione di aggiungere un S+ ( che sia climb o weather o qualunque altra S+) l’orologio dopo qualche minuto si resetta e ritorna automaticamente in modalità orologio. Spero di essermi espresso bene.

[zhang965]

@Egika said in Suunto Vertical: Bug Collection:

hm - sorry - don’t understand - what is this about?

He said, if he add the s app during an activity, then it will break the activity.
But it works if he added it before starting activity, it’s ok.