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Suunto Vertical: Bug Collection

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  • A Offline
    altcmd Silver Members
    last edited by 2 Jul 2023, 12:25

    Another bug that continues to plague is the sleep. I agree with DCR on why in todays world we still need to input a sleep window, but hey-ho. I have my sleep window set to 10pm to 7am. I had set the watch on the shelf around 20:30 and picked up again around 22:00. I had plenty of button presses as I set the alarm. However when I woke up the next morning, the watch measured sleep from 20:30. Not sure how that is possible when it isn’t even able to measure HR. Seems rather odd but I know this feature has been an issue for me for years.

    1 Reply Last reply Reply Quote 0
    • D Offline
      dulko79
      last edited by 2 Jul 2023, 12:39

      My Vertical has been struggling lately to detect the start of sleep. I have sleep tracking window set from 9.00 to 7.00. I usually go to bed between 10 and 11 and have alarm set up at 6.00. I had RHR set up as 7 day avg. min. HR + 10 beats as some suggested as a rule of thumb in the forum. Today, I changed RHR to 7 day avg. min. HR (I think it is according to SV instructions) and I will see if it makes any difference. Is there anything else I could do about sleep tracking or it depends on the person characteristics? Are there any improvements planned on sleep tracking? I remember my S5 and S9P tracked sleep duration quite well. Thank you all for any tips.

      App: beta
      Phone: Iphone
      iOS

      1 Reply Last reply Reply Quote 0
      • I Offline
        isazi Moderator
        last edited by 3 Jul 2023, 16:31

        Please, if you have bugs now that the hotfix is released, create a separate post. This topic has 516 (and counting) posts already, and it is impossible to follow.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 2
        • R runomatic referenced this topic on 5 Jul 2023, 12:03
        • S Offline
          steiner @trailcafe
          last edited by 5 Jul 2023, 15:26

          Major Bug
          When training in the map view, the watch completely crashes. Then there is an automatic restart. Crashed twice in the last 4 days supported (4 training sessions)!!!
          Please fix the problem quickly

          S B 2 Replies Last reply 8 Jul 2023, 03:54 Reply Quote 0
          • S Offline
            surfboomerang @steiner
            last edited by surfboomerang 7 Aug 2023, 03:55 8 Jul 2023, 03:54

            @steiner how is your sportmode configured? I use the map a lot and never had a crash. Also enabled any S+ app or guides?

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            1 Reply Last reply Reply Quote 1
            • B bubuche referenced this topic on 8 Jul 2023, 12:04
            • B Offline
              Brad_Olwin Moderator @steiner
              last edited by 9 Jul 2023, 11:48

              @steiner Next crash send logs to Suunto and record date and time logs sent. Then PM me with the above information and your Suunto app username. I will file a bug report.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              S 1 Reply Last reply 10 Jul 2023, 08:04 Reply Quote 1
              • S Offline
                steiner @Brad_Olwin
                last edited by 10 Jul 2023, 08:04

                Here are the 3 fit files. Du you need something else?
                95% i do not use the maps.

                19.06
                64a5595cf1dd6f55c1bea9f5.fit
                04.07
                64a410068494c46fa44255f3.fit
                05.07
                649000724c0b4b07d5ab21b6.fit

                photo1688975981.jpeg photo1688975981 (1).jpeg

                B 1 Reply Last reply 10 Jul 2023, 08:07 Reply Quote 0
                • B Offline
                  Brad_Olwin Moderator @steiner
                  last edited by 10 Jul 2023, 08:07

                  @steiner What we need are log files sent as soon as possible after a crash. Then PM me or @isazi or @freeheeler with your username for the Suunto app and the date and time that logs were sent to Suunto. The files may or may not help the developers.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  1 Reply Last reply Reply Quote 2
                  • V Offline
                    valdis830
                    last edited by 10 Jul 2023, 14:42

                    🧐 bug??
                    img-2607.mp4

                    S 1 Reply Last reply 10 Jul 2023, 18:33 Reply Quote 0
                    • S Offline
                      stromdiddily Gold Members @valdis830
                      last edited by 10 Jul 2023, 18:33

                      @valdis830 said in Suunto Vertical: Bug Collection:

                      🧐 bug??
                      img-2607.mp4

                      We’ll call it a not-so-subtle-friendly-reminder 😄

                      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                      1 Reply Last reply Reply Quote 0
                      • I Offline
                        Ivan De Rasis
                        last edited by 11 Jul 2023, 06:39

                        Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
                        In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
                        Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
                        saluti Ivan

                        Suunto 9 Baro
                        Suunto Vertical

                        Z I 2 Replies Last reply 11 Jul 2023, 08:35 Reply Quote 0
                        • Z Offline
                          zhang965 @Ivan De Rasis
                          last edited by 11 Jul 2023, 08:35

                          @Ivan-De-Rasis said in Suunto Vertical: Bug Collection:

                          Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
                          In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
                          Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
                          saluti Ivan

                          Really really sad to hear that.

                          Winners Wear Winners

                          1 Reply Last reply Reply Quote 0
                          • I Offline
                            isazi Moderator @Ivan De Rasis
                            last edited by 11 Jul 2023, 08:39

                            @Ivan-De-Rasis l’orologio funziona normalmente se scegli la S+ app prima di cominciare?

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            I 1 Reply Last reply 11 Jul 2023, 08:54 Reply Quote 0
                            • I Offline
                              Ivan De Rasis @isazi
                              last edited by 11 Jul 2023, 08:54

                              @isazi Si funziona in modo impeccabile, grazie

                              Suunto 9 Baro
                              Suunto Vertical

                              I I 2 Replies Last reply 11 Jul 2023, 08:58 Reply Quote 0
                              • I Offline
                                isazi Moderator @Ivan De Rasis
                                last edited by 11 Jul 2023, 08:58

                                @Ivan-De-Rasis e se invece attivi una app durante l’attività l’orologio si riavvia da solo?

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 0
                                • I Offline
                                  Ivan De Rasis @Ivan De Rasis
                                  last edited by 11 Jul 2023, 09:00

                                  @Ivan-De-Rasis no, se in fase della scelta modalità sport attivo un S+ e poi premo start, l’orologio funziona bene

                                  Suunto 9 Baro
                                  Suunto Vertical

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                                  • E Offline
                                    Egika Platinum Member
                                    last edited by 11 Jul 2023, 09:02

                                    hm - sorry - don’t understand - what is this about?

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - TI Canary - Titanium Courtney

                                    I Z 2 Replies Last reply 11 Jul 2023, 09:04 Reply Quote 0
                                    • I Offline
                                      Ivan De Rasis @Egika
                                      last edited by 11 Jul 2023, 09:04

                                      @Egika se durante lo svolgimento di un attività sportiva, ho intenzione di aggiungere un S+ ( che sia climb o weather o qualunque altra S+) l’orologio dopo qualche minuto si resetta e ritorna automaticamente in modalità orologio. Spero di essermi espresso bene.

                                      Suunto 9 Baro
                                      Suunto Vertical

                                      I 1 Reply Last reply 11 Jul 2023, 09:22 Reply Quote 0
                                      • Z Offline
                                        zhang965 @Egika
                                        last edited by 11 Jul 2023, 09:08

                                        @Egika said in Suunto Vertical: Bug Collection:

                                        hm - sorry - don’t understand - what is this about?

                                        He said, if he add the s app during an activity, then it will break the activity.
                                        But it works if he added it before starting activity, it’s ok.

                                        Winners Wear Winners

                                        1 Reply Last reply Reply Quote 1
                                        • I Offline
                                          isazi Moderator @Ivan De Rasis
                                          last edited by 11 Jul 2023, 09:22

                                          @Ivan-De-Rasis ti succede sempre o solo a volte?

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          I 1 Reply Last reply 11 Jul 2023, 09:28 Reply Quote 0
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