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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • zhang965Z Offline
      zhang965 @Frank Stefan
      last edited by

      @Frank-Stefan said in Suunto Vertical: Bug Collection:

      seanvk Maybe a restart of the watch may help. I have given up on this watch and have sent it back. Purchased a garmin instead. I will follow this forum from time to time and hope the bugs will be fixed. For me… i have purchased a full product that should run fine from the beginning. But the SV does not. Really bad.

      My sv’s touch screen doesn’t work today.

      Lol my next watch will be a garmin

      Winners Wear Winners

      1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @seanvk
        last edited by

        @seanvk there are a couple of notifications that may still get stuck, for me it is the default Android phone app for example. A final fix to this old issue is coming with the next firmware release, and it works great.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        A 1 Reply Last reply Reply Quote 3
        • A Offline
          altcmd Silver Members @isazi
          last edited by

          @isazi Seeing is believing.

          zhang965Z 1 Reply Last reply Reply Quote 1
          • zhang965Z Offline
            zhang965 @altcmd
            last edited by

            @altcmd said in Suunto Vertical: Bug Collection:

            isazi Seeing is believing.

            What do you mean? There is a lie in believe

            Winners Wear Winners

            1 Reply Last reply Reply Quote 1
            • 6 Offline
              6294946 Bronze Member
              last edited by

              Not sure if this is a bug but since its not explained in suunto manual:

              Sometimes I can activate backlight by tapping the screen and sometimes not. Other times I need to press the middle button to be able to use touch screen gestures and swipes. What is the expected behaviour? Can I change this in some menu?

              ? 1 Reply Last reply Reply Quote 1
              • ? Offline
                A Former User @6294946
                last edited by A Former User

                @6294946 That’s the automatic screen lock. You can’t change it.

                “When you are not recording an exercise, the screen locks and dims after one minute of inactivity. To activate the screen, press any button.”

                https://www.suunto.com/en-ie/Support/Product-support/suunto_vertical/suunto_vertical/settings/button-and-screen-lock/

                1 Reply Last reply Reply Quote 1
                • P Offline
                  plisken
                  last edited by

                  Found out that despite the manual suggesting that Low Power Mode would be activated automatically at 10% battery, this did not happen. I have also read that it activates at 1% but can also confirm that this is also not the case. Watch drained completely today, no Power Saving Mode activation, no warning, just dead.

                  2.25.66

                  Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                  • Łukasz SzmigielŁ Offline
                    Łukasz Szmigiel @plisken
                    last edited by

                    @plisken keep in mind that:

                    • Two S+ apps will drain battery more than one, and you won’t see it in pre-workout estimation.
                    • Navigation screen switches the watch to the best GPS mode available.
                    • I have no means of testing it in SV as I don’t own one, but using ETA/ETE fields may also switch the watch to the best battery mode (this needs confirmation).

                    And there may also be some more quirks.

                    S9PP 2.40.38

                    P 1 Reply Last reply Reply Quote -1
                    • P Offline
                      plisken @Łukasz Szmigiel
                      last edited by

                      @Łukasz-Szmigiel The power drain is not an issue for me, it is the fact that it does not automatically enter power saving mode as per the manual, which is not ideal.

                      1 Reply Last reply Reply Quote 0
                      • mikekoski490M Offline
                        mikekoski490 Bronze Member
                        last edited by

                        For some reason Vertical just stopped providing HR readings today at 6am for pretty much the whole day based on the SA graph. Confirmed that 24/7 hr recording is on. Toggled it off/on and still no reading. Powered off and on and now getting HR again.

                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                        Current: Suunto Race Ti

                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                        Suunto App running on Google Pixel 8/Android 14

                        GiPFELKiNDG jjpazJ 2 Replies Last reply Reply Quote 0
                        • GiPFELKiNDG Offline
                          GiPFELKiND Silver Members @mikekoski490
                          last edited by

                          @mikekoski490 😬 so do you know the Problem?!

                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                          mikekoski490M 1 Reply Last reply Reply Quote 0
                          • mikekoski490M Offline
                            mikekoski490 Bronze Member @GiPFELKiND
                            last edited by

                            @GiPFELKiND No. In 4 months it’s never happened. Fixed with a reset.

                            Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                            Current: Suunto Race Ti

                            Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                            Suunto App running on Google Pixel 8/Android 14

                            Mitch9M 1 Reply Last reply Reply Quote 0
                            • Mitch9M Offline
                              Mitch9 @mikekoski490
                              last edited by

                              @mikekoski490 said in Suunto Vertical: Bug Collection:

                              @GiPFELKiND No. In 4 months it’s never happened. Fixed with a reset.

                              I had the same problem some days ago. Soft reset fixed the hr reading.

                              Watch: Suunto Vertical Titanium Solar (Sand)
                              SA: Android (beta)
                              HRS: Polar H10

                              1 Reply Last reply Reply Quote 1
                              • jjpazJ Offline
                                jjpaz Bronze Member @mikekoski490
                                last edited by

                                @mikekoski490 I had the same problem several weeks ago. Also the “no map” issue was there at the same time, black map screen. After a soft reset all started to work again.
                                Perhaps both issues were related, some memory buffer getting empty or something like that.

                                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                1 Reply Last reply Reply Quote 1
                                • v.sacreV Offline
                                  v.sacre Silver Members
                                  last edited by

                                  Got a bug for the first time today during my lunch run.
                                  Activity has been shutdown after about 1 km. The watch got back on the main screen. I had to restart another activity.
                                  Activity before the bug has been well recorded.
                                  Laps each km were activated and S+ fused zone as well.
                                  I suspect I got the crash because of the first lap (but it is strange as it is the first time I have this). But it is the first time I used laps and fused zone at the same time.

                                  A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                                  Suunto Wing

                                  jjpazJ EzioAuditoreE 2 Replies Last reply Reply Quote 0
                                  • jjpazJ Offline
                                    jjpaz Bronze Member @v.sacre
                                    last edited by

                                    @v-sacre That’s the already known “random reboot” while in activity, I think there are topics about it in the forum.
                                    You can try to send logs to Suunto to help developers find the solution to the issue.

                                    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                    1 Reply Last reply Reply Quote 1
                                    • danklodD Offline
                                      danklod
                                      last edited by danklod

                                      Hello,

                                      I noticed that sometime the touch screen blocked. When the screen block the watch works and I can navigate in the menu. I found two ways to fix it - restart and start and discard the activity.

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                                      • EzioAuditoreE Online
                                        EzioAuditore Gold Members @v.sacre
                                        last edited by

                                        @v-sacre I am on my second unit (the first one was crashing on every 2nd to 3d run) but the replacement I got is even worse. I got the replacement, couldn’t use it since I was away for a month then come home turn it on put it in my backpack and went biking to work to set it up during lunch break. I just got it out of the bag and touched it, it crashed and restarted. Brand new watch just turned on!!
                                        Reset it turned it off and back to the drawer. Since I am terribly dissapointed with the SV I started testing another watch (and loved it). So after 2 weeks turned on the SV, synced and put the 2 wathces to check the GPS accuracy and pace between them. While similar in distance the maps on the SV were shoing me off by almost 100m?! Than on the 3rd km it crashed again!
                                        I mean if it was one unit, ok sh*t happens it is tech so it might be expected. But the new unit also! And nothing to fix the crashes, no hotfix no nothing!

                                        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                        Suunto Wing

                                        TieutieuT 1 Reply Last reply Reply Quote 1
                                        • TieutieuT Online
                                          Tieutieu Platinum Member @EzioAuditore
                                          last edited by

                                          @EzioAuditore said in Suunto Vertical: Bug Collection:

                                          @v-sacre I am on my second unit (the first one was crashing on every 2nd to 3d run) but the replacement I got is even worse. I got the replacement, couldn’t use it since I was away for a month then come home turn it on put it in my backpack and went biking to work to set it up during lunch break. I just got it out of the bag and touched it, it crashed and restarted. Brand new watch just turned on!!
                                          Reset it turned it off and back to the drawer. Since I am terribly dissapointed with the SV I started testing another watch (and loved it). So after 2 weeks turned on the SV, synced and put the 2 wathces to check the GPS accuracy and pace between them. While similar in distance the maps on the SV were shoing me off by almost 100m?! Than on the 3rd km it crashed again!
                                          I mean if it was one unit, ok sh*t happens it is tech so it might be expected. But the new unit also! And nothing to fix the crashes, no hotfix no nothing!

                                          Sorry to hear that…It’s pretty unlucky…are you using guides or particular settings ??
                                          Accuracy of the SV it outstanding, no reason to be off by 100m…

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          EzioAuditoreE mikekoski490M 3 Replies Last reply Reply Quote 0
                                          • EzioAuditoreE Online
                                            EzioAuditore Gold Members @Tieutieu
                                            last edited by EzioAuditore

                                            @Tieutieu I know my first unit was super accurate. Ok it may happen to drift a bit on weird GPS days but this time it was really something off. I waited 2-3 mins after gps lock aquired and started running first in the open and then entering the woods (here is were it started acting weirdly). Yes I use TrainingPeaks Guides and Stryd food pod since I train with power. But as I said the watch restarted even out of activity!

                                            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                            Suunto Wing

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