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Suunto Vertical: Bug Collection

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  • J Offline
    jjpaz Bronze Member @plopes73
    last edited by 13 May 2024, 13:13

    @plopes73 I’ve noticed that vibrations are shorter and lighter (auto laps) but nor really deactivated, did you notice that?

    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

    P 1 Reply Last reply 13 May 2024, 17:59 Reply Quote 0
    • C Offline
      cosme.costa @plopes73
      last edited by 13 May 2024, 13:16

      @plopes73 I also noticed this, I guess is a “battery saving” feature, but as you said with 20% you still have battery for several days, I would like this activated under 10% or something similar.

      1 Reply Last reply Reply Quote 4
      • P Offline
        plopes73 @jjpaz
        last edited by 13 May 2024, 17:59

        @jjpaz no, on my watch vibration are totally disabled under 20% , except for notifications if I recall . As soon as I get under 20% I’ll test it again.


        S9 Peak 2.18.18
        Vertical
        Android 10
        Suunto App 4.45.5

        F 1 Reply Last reply 13 May 2024, 18:06 Reply Quote 0
        • F Offline
          freeheeler @plopes73
          last edited by 13 May 2024, 18:06

          @plopes73
          it is a known issue. I am always surprised myself when this happens, because it happens so rarely 😂
          I have noticed that I don’t look at battery life estimation and on charge level… the missing vibration tells me it’s about time to charge in 3-5 days 😉

          living sideways

          1 Reply Last reply Reply Quote 2
          • D Offline
            dzembronja @jjpaz
            last edited by 14 May 2024, 08:26

            @jjpaz Hello, I have lost this widget, where can I find this recovery widget? and problems with maps location Ukraine

            1 Reply Last reply Reply Quote 0
            • T Offline
              thanasis Bronze Member
              last edited by 14 May 2024, 09:30

              i have a strange new “problem” lately of minor importance though:

              the oHR is turning on at random times while i have turned it off . The difference to the previous situation is that I enabled the widget for Blood oxygen (and its metrics)

              I don’t really mind about the oxygen because it typically gives erroneous valus of no interest to me but for some reason i tend to relate those two things

              T 1 Reply Last reply 29 May 2024, 12:50 Reply Quote 0
              • M Offline
                Martin Vrska @trailcafe
                last edited by Martin Vrska 17 May 2024, 16:42

                @trailcafe Hello. Lately I’ve had this error: the media player seems to be greyed out, music is playing, even the track titles are changing, but it’s not controllable with the watch. I’ve tried powering the watch off/on, doing a soft reset, removing and basically adding the “media control” option, but nothing helps. Does anyone have any idea how to fix this? This error appeared long after the last SW update.DSC_0508.JPG

                Suunto Vertical - Steel Black, Strap Canyon Orange - 2.37.34
                Suunto 9 Peak Pro - Titanium Sand - 2.22.60 - my wife
                Suunto 7 - Graphite Copper - PXDZ.210716.001.A1 - sold
                Sony Xperia 10 III - Android 13
                Suunto App 4.100.12 beta

                T 1 Reply Last reply 17 May 2024, 17:14 Reply Quote 1
                • T Offline
                  Todd Danielczyk Gold Members @Martin Vrska
                  last edited by 17 May 2024, 17:14

                  @Martin-Vrska I have the same; where it does not allow you to control the media from the touch screen. It will also hang up or not switch between various media platforms (music, podcasts, etc.) that are both native and added to my Android phone.

                  M 1 Reply Last reply 17 May 2024, 17:27 Reply Quote 1
                  • M Offline
                    Martin Vrska @Todd Danielczyk
                    last edited by 17 May 2024, 17:27

                    @Todd-Danielczyk Thanks for your response. I just don’t understand why this is happening for no apparent reason - as we have already stated - I have been observing this for the past week.

                    Suunto Vertical - Steel Black, Strap Canyon Orange - 2.37.34
                    Suunto 9 Peak Pro - Titanium Sand - 2.22.60 - my wife
                    Suunto 7 - Graphite Copper - PXDZ.210716.001.A1 - sold
                    Sony Xperia 10 III - Android 13
                    Suunto App 4.100.12 beta

                    T 1 Reply Last reply 17 May 2024, 18:12 Reply Quote 1
                    • T Offline
                      Todd Danielczyk Gold Members @Martin Vrska
                      last edited by 17 May 2024, 18:12

                      @Martin-Vrska I didn’t see it grey out on previous firmware but have seen it on 2.33.14.

                      The switching from media players (in my case Oto Music, Podcast Republic on Android) has been there since I’ve owned the Vertical. That and the media countdown timer not refreshing when replaying a track is something I have also seen.

                      M 1 Reply Last reply 19 May 2024, 11:34 Reply Quote 1
                      • M Offline
                        Martin Vrska @Todd Danielczyk
                        last edited by 19 May 2024, 11:34

                        @Todd-Danielczyk Unfortunately - even the update to 2.33.16 beta and resetting the watch, but didn’t help.

                        Suunto Vertical - Steel Black, Strap Canyon Orange - 2.37.34
                        Suunto 9 Peak Pro - Titanium Sand - 2.22.60 - my wife
                        Suunto 7 - Graphite Copper - PXDZ.210716.001.A1 - sold
                        Sony Xperia 10 III - Android 13
                        Suunto App 4.100.12 beta

                        S 1 Reply Last reply 28 May 2024, 19:42 Reply Quote 0
                        • S Offline
                          Shrek3k @Martin Vrska
                          last edited by Shrek3k 28 May 2024, 19:42

                          I am quite annoyed, as my Vertical crashed / froze in the map view in the middle of an activity, after 4,6km of planned short 6,5km-Oslo-city run.
                          After a restart the run was synchronized … at least the part until the Vertical froze.
                          What was active/activated:

                          • the route
                          • map view
                          • external HR-monitor (Wahoo Tickr Fit … as usual)
                          • Burner-App

                          Anything special? Not really, usual weather, changed the size of map once (shortly afterwards it froze)!
                          PXL_20240528_162123733.MP~2.jpg

                          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                          OS - Android 15/Pixel Pro 7

                          I B 2 Replies Last reply 29 May 2024, 08:28 Reply Quote 0
                          • T Offline
                            thanasis Bronze Member
                            last edited by 28 May 2024, 20:57

                            The tones and vibration seem not correct . Setting the tones as to vibration the watch still rings on notifications

                            1 Reply Last reply Reply Quote 0
                            • I Offline
                              isazi Moderator @Shrek3k
                              last edited by 29 May 2024, 08:28

                              @Shrek3k did you send logs after the event?

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              S 1 Reply Last reply 30 May 2024, 06:19 Reply Quote 0
                              • T Offline
                                thanasis Bronze Member @thanasis
                                last edited by thanasis 29 May 2024, 12:50

                                @thanasis
                                Today I observed the oHR while at rest to start increasing to 150+… while the actual Hr was around 80-82 (measured via a medical device)
                                I changed it to various positions without any success

                                I had to turn off the switch and the turn oHR measurements and the watch started 85-86 (normalish values )

                                Never have I observed such a strange behaviour before

                                1 Reply Last reply Reply Quote 0
                                • B Online
                                  babychai Silver Members @Shrek3k
                                  last edited by 29 May 2024, 14:08

                                  @Shrek3k
                                  happened to me twice this year during hiking activity. Froze in the map view. So i need to do soft reset. After synchronized the ascent and descent value in SA is show zero. I didn’t turn on any Suunto+

                                  Suunto Vertical Black Ruby (S/S)
                                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                  Suunto 9 Peak All Black
                                  Suunto Spartan Trainer Wrist HR (Black)

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    Shrek3k @isazi
                                    last edited by 30 May 2024, 06:19

                                    @isazi unfortunately not. As I have no fully accessible computer with me I could not create the log-file … I will check when I am at home today what I can export before doing the next activity tonight. Depending on the result I will send the log and the fit-file to support.

                                    using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                    OS - Android 15/Pixel Pro 7

                                    I 1 Reply Last reply 30 May 2024, 07:29 Reply Quote 0
                                    • I Offline
                                      isazi Moderator @Shrek3k
                                      last edited by 30 May 2024, 07:29

                                      @Shrek3k logs are sent via the app, not a computer. But it is probably too late at this point, the log file is overwritten more or less every 24 hours as far as I know.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      S 1 Reply Last reply 30 May 2024, 08:07 Reply Quote 0
                                      • S Offline
                                        Shrek3k @isazi
                                        last edited by 30 May 2024, 08:07

                                        @isazi OK. I searched for a description how to create log-files, as I could not find the option in the app, and found a description in the lounge, which mentioned the computer. I will check and search, and will be prepared the next time … (Although another crash might create more intense reactions 😇 )

                                        using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                        OS - Android 15/Pixel Pro 7

                                        I 1 Reply Last reply 30 May 2024, 09:32 Reply Quote 0
                                        • I Offline
                                          isazi Moderator @Shrek3k
                                          last edited by 30 May 2024, 09:32

                                          @Shrek3k currently sending logs is in “Settings”, then all way to the bottom of that screen.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          M 1 Reply Last reply 30 May 2024, 09:46 Reply Quote 0
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