Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto Race screen stays black - soft reset required

    Scheduled Pinned Locked Moved Suunto Race
    bugdisplayrace
    50 Posts 20 Posters 7.1k Views 21 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • the_ultramanT Offline
      the_ultraman @Luis Andés Olmedo
      last edited by

      @Luis-Andés-Olmedo I don’t think it’s too bad because it doesn’t work at all.

      L 1 Reply Last reply Reply Quote 1
      • L Offline
        Luis Andés Olmedo Bronze Member @the_ultraman
        last edited by

        @the_ultraman said in Suunto Race screen stays black - soft reset required:

        @Luis-Andés-Olmedo I don’t think it’s too bad because it doesn’t work at all.

        My Race is at Suunto since 8 days ago. Today I contacted Support to ask and they told me it is expected to have the watch “repaired” in 3 weeks… they are having issues with suppliers…

        the_ultramanT 1 Reply Last reply Reply Quote 0
        • the_ultramanT Offline
          the_ultraman @Luis Andés Olmedo
          last edited by

          @Luis-Andés-Olmedo It’s been exactly 4 weeks since I gave my race watch to support. The support used the new racing watch I bought more than I did. I paid 450 euros for the watch, but they used it more than me. What a tragically funny customer dissatisfaction.

          L 1 Reply Last reply Reply Quote 0
          • L Offline
            Luis Andés Olmedo Bronze Member @the_ultraman
            last edited by

            @the_ultraman said in Suunto Race screen stays black - soft reset required:

            @Luis-Andés-Olmedo It’s been exactly 4 weeks since I gave my race watch to support. The support used the new racing watch I bought more than I did. I paid 450 euros for the watch, but they used it more than me. What a tragically funny customer dissatisfaction.

            I agree

            zhang965Z 1 Reply Last reply Reply Quote 0
            • zhang965Z Offline
              zhang965 @Luis Andés Olmedo
              last edited by

              @Luis-Andés-Olmedo said in Suunto Race screen stays black - soft reset required:

              @the_ultraman said in Suunto Race screen stays black - soft reset required:

              @Luis-Andés-Olmedo It’s been exactly 4 weeks since I gave my race watch to support. The support used the new racing watch I bought more than I did. I paid 450 euros for the watch, but they used it more than me. What a tragically funny customer dissatisfaction.

              I agree

              No, the Suunto service is better out side of the forum.

              Screenshot_20240119-181203~2.png

              Winners Wear Winners

              sartoricS 1 Reply Last reply Reply Quote -1
              • sartoricS Offline
                sartoric Moderator @zhang965
                last edited by

                @zhang965
                👏 👍

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                I 1 Reply Last reply Reply Quote 0
                • I Offline
                  iwanczak @sartoric
                  last edited by

                  Hi guys.

                  Does anyone sent Suunto Race to service in the recent past? Is there still service delay and I will have to wait one month or two? Or something changed for good? 😉

                  Brad_OlwinB 1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @iwanczak
                    last edited by

                    @iwanczak It likely depends on the watch and where you live. I am in US and sent in S9PP for repair, it was returned in less than 2 weeks.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    I 1 Reply Last reply Reply Quote 0
                    • I Offline
                      iwanczak @Brad_Olwin
                      last edited by

                      @Brad_Olwin I meant Europe service in Finland. Other users wrote they waited one month or two to get watch back. Did it change or there is still problem with this Suunto service?

                      Brad_OlwinB 1 Reply Last reply Reply Quote 1
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @iwanczak
                        last edited by

                        @iwanczak I don’t know for other countries, only have my own experience.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 1
                        • K Offline
                          kbilel
                          last edited by

                          Hi.
                          Il have the same probleme so I send it too suunto for repair it.
                          Thats too bad we havent a hard reset or somethinc like that to repair a software issues.

                          K 1 Reply Last reply Reply Quote 0
                          • K Offline
                            kbilel @kbilel
                            last edited by

                            @kbilel I send the watch last week from Fr, they replaced my device with a replacement unit and send it, i have it today,
                            A realy nice service, thanks suunto

                            1 Reply Last reply Reply Quote 1
                            • First post
                              Last post

                            Suunto Terms | Privacy Policy