My daughter’s Honor Band refused to charge. I put the band to freezer for a few hours and it started charging again. Just a thought!

@A-VD said in Suunto quality: WHAT IS GOING ON?: Three friends have got a suunto because of my recommendations. One had to return it, the other one hates it because the GPS has not worked once since she bought it and the other one has also many problems with the routes, GPS, battery… This looks like collective bad luck. And what model exactly did they buy?

@Antoine with suuntolink and with this (never tried myself though). But it is a shipping mode, and maybe it will reset your watch (need confirmations from one who know)

@motxels hello, Did you solve your button problem by following the advice of @sartoric

I have same problem on my s9b.

@AndTheCarpenter actually there is no need to delete the logbook after syncing. The watch will take care of the available memory and delete logbook entries automatically if needed for new recordings.

@carolinewalsh I had this problem a couple of weeks ago. Suunto advised a hard reset, and that worked.

@freeheeler Yes, that was on. I’ve turned it off. The setting is found at Settings > Activity > Daily HR Thanks for your help. David.

@Karolina-Bigaj When the watch reinstalls the same firmware, it does a „hard reset“ and then the „exercise memory“ is wiped. I think what happened is an acceptable way of „recovery“, and your data have been safe (in the app). But, as @sartoric wrote, this should not happen out of the blue, and not often, so contact support.

@Tieutieu merci pour ta réponse

@Giovanni-Pianigiani Well, you can create your own Sport mode, or use one of the predefined. There are plenty of them. For the ABS, I would be deciding among Aerobics, Circuit training, Cross Training or Gymnastics. The beauty of the Custom sport mode is, that you can create it and adapt it according your needs.

@suuntodontwork said in Brand new Suunto 9 Baro only works when attached to charger: I have a Suunto 9 Baro (2018) that I bought a year ago but never opened it. bought from official store ? if yes it would be under warranty. if not, opened or not opened, it would be considered as a 2018 watch, thus too old for warranty. Is this a faulty battery issue or software issue? Literally have like 0 charges, and the watch is complete brand new if purchased “officially” and “recently” with proof of purchase, you may claim, if not

@Brad_Olwin Thank you for the answer.

@isazi Merci pour ta réponse, j’ai déjà restauré via mon Mac… Ça ne change rien … C’est quand même étonnant une panne de matériel juste après une mise à jour… D’autant plus que c’est déjà arrivé avec ma Ambit 2 ( plus possible de transférer après une mise à jour…) ça termine quand même la marque… Quelqu’un a une idée du prix d’un remplacement de baromètre ?

@sartoric Search is a very complex skill

@inkognito OMG that is hugely embarassing and a huge relief at the same time, thank you so much. I can’t believe I’d never noticed that option in the Shortcuts menu

@Reiner thanks for your answer ! I only had GPS activated. So i’ll try to use GPS + GALINEO. We’ll see if trace is better next time.

@Danny-poleg Thanks for the help, but I had already done that. After connecting to Suuntolink, the information visible in the photos appears. And in the end the clock stays the same.[image: 1734801294038-20241221_165721.jpg] [image: 1734801306848-20241221_093519.jpg]