@Brad_Olwin, thanks! Yesss, seems to be something wrong, yeah… Support told me to send it to them. Already tried soft-reset (hold 12s uppper-right) sometimes makes the arrow disappear, but it happer again some hours late. The same with hard-reset (usb connection with pc running SuuntoLink) also suggested by SuuntoLink, which then tries to update, fails a few times, then completes, but hours later the arrow happears again. Also tried many times the soft-reset as requested by the support, leading the watch to a new state with the display showing a message I don’t remember but inviting to ask them. So I am waiting for them to solve this, happeared after upgrade

@surfboomerang said in Step counter and walking km: @TiagoSPM I’ve always seen stepcounters as a gimmick. They just can’t give reliable data because the sensor is mounted on your arm so every other movement of the arm during a walk can potentially count or miscount a step. To me, stepcount is a useless metric. No idea how it can help in a training? Next time I want more steps in the same distance or something??? All step counters are doing the best they can but can never be reliable if you’re not moving exactly like the algorithm wants you to. Suunto 3 5 and 7 had a dedicated context sensor to count the steps, it’s why they are better than S9 on counting steps. The weird stuff is this context sensor doesn’t come with S9 or any other suunto flagship watches. It’s not the target population they said.

@freeheeler , yes I did that and there is no change. thanks.

My daughter’s Honor Band refused to charge. I put the band to freezer for a few hours and it started charging again. Just a thought!

@A-VD said in Suunto quality: WHAT IS GOING ON?: Three friends have got a suunto because of my recommendations. One had to return it, the other one hates it because the GPS has not worked once since she bought it and the other one has also many problems with the routes, GPS, battery… This looks like collective bad luck. And what model exactly did they buy?

@Antoine with suuntolink and with this (never tried myself though). But it is a shipping mode, and maybe it will reset your watch (need confirmations from one who know)

I have same problem on my s9b.

@AndTheCarpenter actually there is no need to delete the logbook after syncing. The watch will take care of the available memory and delete logbook entries automatically if needed for new recordings.

@carolinewalsh I had this problem a couple of weeks ago. Suunto advised a hard reset, and that worked.

@freeheeler Yes, that was on. I’ve turned it off. The setting is found at Settings > Activity > Daily HR Thanks for your help. David.

@Karolina-Bigaj When the watch reinstalls the same firmware, it does a „hard reset“ and then the „exercise memory“ is wiped. I think what happened is an acceptable way of „recovery“, and your data have been safe (in the app). But, as @sartoric wrote, this should not happen out of the blue, and not often, so contact support.

@Tieutieu merci pour ta réponse

@Giovanni-Pianigiani Well, you can create your own Sport mode, or use one of the predefined. There are plenty of them. For the ABS, I would be deciding among Aerobics, Circuit training, Cross Training or Gymnastics. The beauty of the Custom sport mode is, that you can create it and adapt it according your needs.

@suuntodontwork said in Brand new Suunto 9 Baro only works when attached to charger: I have a Suunto 9 Baro (2018) that I bought a year ago but never opened it. bought from official store ? if yes it would be under warranty. if not, opened or not opened, it would be considered as a 2018 watch, thus too old for warranty. Is this a faulty battery issue or software issue? Literally have like 0 charges, and the watch is complete brand new if purchased “officially” and “recently” with proof of purchase, you may claim, if not

@Brad_Olwin Thank you for the answer.

@isazi Merci pour ta réponse, j’ai déjà restauré via mon Mac… Ça ne change rien … C’est quand même étonnant une panne de matériel juste après une mise à jour… D’autant plus que c’est déjà arrivé avec ma Ambit 2 ( plus possible de transférer après une mise à jour…) ça termine quand même la marque… Quelqu’un a une idée du prix d’un remplacement de baromètre ?

@sartoric Search is a very complex skill

@inkognito OMG that is hugely embarassing and a huge relief at the same time, thank you so much. I can’t believe I’d never noticed that option in the Shortcuts menu