No-Map-Problem

Juhani

@Majkel-Paszeko I have poi’s but removing them from the watch didn’t help. I can repeatedly cause the issue at my black grid location:

Soft reset 2) Go to map 3) Zoom out to 500m 4) Black grid appears and SV becomes sluggish and stops syncing to the app.

Other pattern I can repeat on my black grid location:

Soft reset 2) Go to map 3) drag the map to location where there is no black grid issue on 200m zoom 4) Zoom out to 500m - works fine, even 1km, 2km work 5) Drag the map back to my black grid area at 500m zoom and I see half-blackgrid on my location and SV becomes sluggish and stops syncing to the app

jjpaz

@Juhani Corrupted data in some map zones?

Majkel Paszeko

@Juhani I’m also able to reproduce the issue anytime i want with similar patterns. Intersting thing is that the more fresh watch is after last reset the easier is to trigger this issue. One could probably expect opposite behawior.
Anyway I sent logs to Suunto using app (of course after soft reset, because while it’s happening app cannot connect to watch)

raphschroeder

@Majkel-Paszeko

Hi having exact Same Problems since last Update this weekend. I’m new here, does anyone know what to do or what’s gonna Happen? Thanks in advance.

Mff73

@raphschroeder
Share location where you have issue here
https://forum.suunto.com/post/132238

Majkel Paszeko

@raphschroeder No workaround other than not touching maps. We sent our logs, locations, described issue pattern well. Now we need to wait and trust in Suunto dev team

raphschroeder

@Mff73 thanks I did

Shrek3k

I had some grid-issues, too, but with the old watch firmware.
Today’s run with map active did not result of any disappearance although I heavily used the map to orientate and zoomed in and out from.max to minimum and reverse. Let’s see how it develops.

Just a question: how are maps updated after they received a (significant) update, e.g. after I had them on my watch for three months or so?
How am I to suppesed to learn about a map update, or will the map just update somehow in the background? (I have to admit I can’t imagine the ‘automatic map update’)

Tieutieu

@Shrek3k said in No-Map-Problem:

Just a question: how are maps updated after they received a (significant) update, e.g. after I had them on my watch for three months or so?

For now there has been no map update released. Suunto is very probably working on it. Let’s see when it comes how they will make it work (update or uninstall/install again).
I have made some OSM corrections around my place few months ago after SV was released. They have been visible just few days after in OSM. I have tried by curiosity just a few days ago to uninstall/install my area again on my SV. Corrections are not there.

pavel.samokha

@Tieutieu said in No-Map-Problem:

For now there has been no map update released. Suunto is very probably working on it. Let’s see when it comes how they will make it work (update or uninstall/install again).
I have made some OSM corrections around my place few months ago after SV was released. They have been visible just few days after in OSM. I have tried by curiosity just a few days ago to uninstall/install my area again on my SV. Corrections are not there.

Yes, we will be updating offline maps with some regular schedule, but procedures are not in place yet.

dzembronja

@pavel-samokha Good evening, will this update concern mapping the names of objects? I hope it will be even larger than 2 km

pavel.samokha

@dzembronja I was talking about map data update (roads, landcover, whatever).

What you are asking, ability to show lower zoom levels and additional info like names, are related to watch software capabilities. I can’t say when it will be possible but of course it’s known limitations

dzembronja

@pavel-samokha Of course, thank you for the answer, tell me about the black squares on the map, is this not a lack of a clock? Is it a software problem?

pavel.samokha

@dzembronja yes

dzembronja

@pavel-samokha Good day, I understand you, that this is a software problem, right? Thank you for your answer

pavel.samokha

@dzembronja yes, software problem, not data problem.

dzembronja

@pavel-samokha Because I thought it was the lack of a watch, that’s why I’m asking you this, it makes me happy that the problem is of a different plan,you reassured me,thaks

Majkel Paszeko

@pavel-samokha Hi, can you tell us where Dev team is with fixing this issue? I have my SV stiil getting “black grid” and eventually crashing on particular map areas (when I’m running there or just moving map there). Do you know if the same issue was reported or reproduced for Race too? If it was, does new 2.30.32 update fix that?

pavel.samokha

@Majkel-Paszeko please DM me the location

Dimitrios Kanellopoulos

If you have an issue with the maps please add your location in this thread https://forum.suunto.com/topic/9741/black-grid-issue