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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • R Offline
      raphschroeder @Mff73
      last edited by

      @Mff73 thanks I did

      S 1 Reply Last reply Reply Quote 1
      • S Offline
        Shrek3k @raphschroeder
        last edited by Shrek3k

        I had some grid-issues, too, but with the old watch firmware.
        Today’s run with map active did not result of any disappearance although I heavily used the map to orientate and zoomed in and out from.max to minimum and reverse. Let’s see how it develops.

        Just a question: how are maps updated after they received a (significant) update, e.g. after I had them on my watch for three months or so?
        How am I to suppesed to learn about a map update, or will the map just update somehow in the background? (I have to admit I can’t imagine the ‘automatic map update’)

        using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
        OS - Android 15/Pixel Pro 7

        TieutieuT 1 Reply Last reply Reply Quote 1
        • TieutieuT Offline
          Tieutieu Platinum Member @Shrek3k
          last edited by Tieutieu

          @Shrek3k said in No-Map-Problem:

          Just a question: how are maps updated after they received a (significant) update, e.g. after I had them on my watch for three months or so?

          For now there has been no map update released. Suunto is very probably working on it. Let’s see when it comes how they will make it work (update or uninstall/install again).
          I have made some OSM corrections around my place few months ago after SV was released. They have been visible just few days after in OSM. I have tried by curiosity just a few days ago to uninstall/install my area again on my SV. Corrections are not there.

          Suunto’s devices at home :
          Vertical titanium solar
          Suunto Race S
          S9pp titanium sand
          Suunto Wing
          S9B titanium Ambassador edition, A3P, X6

          pavel.samokhaP 1 Reply Last reply Reply Quote 2
          • pavel.samokhaP Offline
            pavel.samokha @Tieutieu
            last edited by

            @Tieutieu said in No-Map-Problem:

            For now there has been no map update released. Suunto is very probably working on it. Let’s see when it comes how they will make it work (update or uninstall/install again).
            I have made some OSM corrections around my place few months ago after SV was released. They have been visible just few days after in OSM. I have tried by curiosity just a few days ago to uninstall/install my area again on my SV. Corrections are not there.

            Yes, we will be updating offline maps with some regular schedule, but procedures are not in place yet.

            Opinions expressed are solely my own and do not express the views or opinions of my employer

            D 2 Replies Last reply Reply Quote 4
            • D Offline
              dzembronja @pavel.samokha
              last edited by

              @pavel-samokha Good evening, will this update concern mapping the names of objects? I hope it will be even larger than 2 km

              pavel.samokhaP 1 Reply Last reply Reply Quote 0
              • pavel.samokhaP Offline
                pavel.samokha @dzembronja
                last edited by

                @dzembronja I was talking about map data update (roads, landcover, whatever).

                What you are asking, ability to show lower zoom levels and additional info like names, are related to watch software capabilities. I can’t say when it will be possible but of course it’s known limitations

                Opinions expressed are solely my own and do not express the views or opinions of my employer

                1 Reply Last reply Reply Quote 1
                • D Offline
                  dzembronja @pavel.samokha
                  last edited by

                  @pavel-samokha Of course, thank you for the answer, tell me about the black squares on the map, is this not a lack of a clock? Is it a software problem?

                  pavel.samokhaP 1 Reply Last reply Reply Quote 0
                  • pavel.samokhaP Offline
                    pavel.samokha @dzembronja
                    last edited by

                    @dzembronja yes

                    Opinions expressed are solely my own and do not express the views or opinions of my employer

                    D 1 Reply Last reply Reply Quote 1
                    • D Offline
                      dzembronja @pavel.samokha
                      last edited by

                      @pavel-samokha Good day, I understand you, that this is a software problem, right? Thank you for your answer

                      pavel.samokhaP 1 Reply Last reply Reply Quote 0
                      • pavel.samokhaP Offline
                        pavel.samokha @dzembronja
                        last edited by

                        @dzembronja yes, software problem, not data problem.

                        Opinions expressed are solely my own and do not express the views or opinions of my employer

                        D Majkel PaszekoM 2 Replies Last reply Reply Quote 0
                        • D Offline
                          dzembronja @pavel.samokha
                          last edited by

                          @pavel-samokha Because I thought it was the lack of a watch, that’s why I’m asking you this, it makes me happy that the problem is of a different plan,you reassured me,thaks

                          1 Reply Last reply Reply Quote 0
                          • Majkel PaszekoM Offline
                            Majkel Paszeko @pavel.samokha
                            last edited by

                            @pavel-samokha Hi, can you tell us where Dev team is with fixing this issue? I have my SV stiil getting “black grid” and eventually crashing on particular map areas (when I’m running there or just moving map there). Do you know if the same issue was reported or reproduced for Race too? If it was, does new 2.30.32 update fix that?

                            pavel.samokhaP 1 Reply Last reply Reply Quote 0
                            • pavel.samokhaP Offline
                              pavel.samokha @Majkel Paszeko
                              last edited by

                              @Majkel-Paszeko please DM me the location

                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                              1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                If you have an issue with the maps please add your location in this thread https://forum.suunto.com/topic/9741/black-grid-issue

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                Majkel PaszekoM 1 Reply Last reply Reply Quote 0
                                • Majkel PaszekoM Offline
                                  Majkel Paszeko @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos Thanks, I know this thread and I posted location there already 2 weeks ago and now again. For me it’s a little concern however that Suunto is still collecting “bad” locations. Just like the issue was not yet addressed, navigated or even reproduced by Dev Team? Or is it map files issue as itself and each locations must be fixed individually?

                                  pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                  • pavel.samokhaP Offline
                                    pavel.samokha @Majkel Paszeko
                                    last edited by

                                    @Majkel-Paszeko

                                    We’re collecting issues to study root causes
                                    At least one issue was identified and we have a fix, but I can’t promise when there will be a FW release containing it
                                    Black grid is normally software issue, not data issue

                                    Opinions expressed are solely my own and do not express the views or opinions of my employer

                                    Majkel PaszekoM 1 Reply Last reply Reply Quote 5
                                    • Majkel PaszekoM Offline
                                      Majkel Paszeko @pavel.samokha
                                      last edited by

                                      @pavel-samokha thanks for your response. Could you tell us a little, why this is happening on particular map locations only? Is it because of too many objects (trails) to be displayed in this area? This kind of information could help us at least avoiding using maps in such “dense” locations.

                                      pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                      • pavel.samokhaP Offline
                                        pavel.samokha @Majkel Paszeko
                                        last edited by

                                        @Majkel-Paszeko bug with processing some types of geometries

                                        Opinions expressed are solely my own and do not express the views or opinions of my employer

                                        Majkel PaszekoM D 2 Replies Last reply Reply Quote 1
                                        • Majkel PaszekoM Offline
                                          Majkel Paszeko @pavel.samokha
                                          last edited by

                                          @pavel-samokha buildings shapes or trail/street curves?

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            dzembronja @pavel.samokha
                                            last edited by

                                            @pavel-samokha Good afternoon, now there are problems with the calibration of the compass, it needs to be done every day, there was no such problem before and the weather does not synchronize, before it lasted for 2-3 days, now it disappears the next day

                                            pavel.samokhaP 1 Reply Last reply Reply Quote 0
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