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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • jjpazJ Offline
      jjpaz Bronze Member @Juhani
      last edited by

      @Juhani Corrupted data in some map zones?

      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

      1 Reply Last reply Reply Quote 0
      • Majkel PaszekoM Offline
        Majkel Paszeko @Juhani
        last edited by

        @Juhani I’m also able to reproduce the issue anytime i want with similar patterns. Intersting thing is that the more fresh watch is after last reset the easier is to trigger this issue. One could probably expect opposite behawior.
        Anyway I sent logs to Suunto using app (of course after soft reset, because while it’s happening app cannot connect to watch)

        R 1 Reply Last reply Reply Quote 0
        • R Offline
          raphschroeder @Majkel Paszeko
          last edited by

          @Majkel-Paszeko

          Hi having exact Same Problems since last Update this weekend. I’m new here, does anyone know what to do or what’s gonna Happen? Thanks in advance.

          Mff73M Majkel PaszekoM 2 Replies Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @raphschroeder
            last edited by

            @raphschroeder
            Share location where you have issue here
            https://forum.suunto.com/post/132238

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            R 1 Reply Last reply Reply Quote 0
            • Majkel PaszekoM Offline
              Majkel Paszeko @raphschroeder
              last edited by

              @raphschroeder No workaround other than not touching maps. We sent our logs, locations, described issue pattern well. Now we need to wait and trust in Suunto dev team 😉

              1 Reply Last reply Reply Quote 0
              • R Offline
                raphschroeder @Mff73
                last edited by

                @Mff73 thanks I did

                S 1 Reply Last reply Reply Quote 1
                • S Offline
                  Shrek3k @raphschroeder
                  last edited by Shrek3k

                  I had some grid-issues, too, but with the old watch firmware.
                  Today’s run with map active did not result of any disappearance although I heavily used the map to orientate and zoomed in and out from.max to minimum and reverse. Let’s see how it develops.

                  Just a question: how are maps updated after they received a (significant) update, e.g. after I had them on my watch for three months or so?
                  How am I to suppesed to learn about a map update, or will the map just update somehow in the background? (I have to admit I can’t imagine the ‘automatic map update’)

                  using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                  OS - Android 15/Pixel Pro 7

                  TieutieuT 1 Reply Last reply Reply Quote 1
                  • TieutieuT Offline
                    Tieutieu Platinum Member @Shrek3k
                    last edited by Tieutieu

                    @Shrek3k said in No-Map-Problem:

                    Just a question: how are maps updated after they received a (significant) update, e.g. after I had them on my watch for three months or so?

                    For now there has been no map update released. Suunto is very probably working on it. Let’s see when it comes how they will make it work (update or uninstall/install again).
                    I have made some OSM corrections around my place few months ago after SV was released. They have been visible just few days after in OSM. I have tried by curiosity just a few days ago to uninstall/install my area again on my SV. Corrections are not there.

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    pavel.samokhaP 1 Reply Last reply Reply Quote 2
                    • pavel.samokhaP Offline
                      pavel.samokha @Tieutieu
                      last edited by

                      @Tieutieu said in No-Map-Problem:

                      For now there has been no map update released. Suunto is very probably working on it. Let’s see when it comes how they will make it work (update or uninstall/install again).
                      I have made some OSM corrections around my place few months ago after SV was released. They have been visible just few days after in OSM. I have tried by curiosity just a few days ago to uninstall/install my area again on my SV. Corrections are not there.

                      Yes, we will be updating offline maps with some regular schedule, but procedures are not in place yet.

                      Opinions expressed are solely my own and do not express the views or opinions of my employer

                      D 2 Replies Last reply Reply Quote 4
                      • D Offline
                        dzembronja @pavel.samokha
                        last edited by

                        @pavel-samokha Good evening, will this update concern mapping the names of objects? I hope it will be even larger than 2 km

                        pavel.samokhaP 1 Reply Last reply Reply Quote 0
                        • pavel.samokhaP Offline
                          pavel.samokha @dzembronja
                          last edited by

                          @dzembronja I was talking about map data update (roads, landcover, whatever).

                          What you are asking, ability to show lower zoom levels and additional info like names, are related to watch software capabilities. I can’t say when it will be possible but of course it’s known limitations

                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            dzembronja @pavel.samokha
                            last edited by

                            @pavel-samokha Of course, thank you for the answer, tell me about the black squares on the map, is this not a lack of a clock? Is it a software problem?

                            pavel.samokhaP 1 Reply Last reply Reply Quote 0
                            • pavel.samokhaP Offline
                              pavel.samokha @dzembronja
                              last edited by

                              @dzembronja yes

                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                              D 1 Reply Last reply Reply Quote 1
                              • D Offline
                                dzembronja @pavel.samokha
                                last edited by

                                @pavel-samokha Good day, I understand you, that this is a software problem, right? Thank you for your answer

                                pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                • pavel.samokhaP Offline
                                  pavel.samokha @dzembronja
                                  last edited by

                                  @dzembronja yes, software problem, not data problem.

                                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                                  D Majkel PaszekoM 2 Replies Last reply Reply Quote 0
                                  • D Offline
                                    dzembronja @pavel.samokha
                                    last edited by

                                    @pavel-samokha Because I thought it was the lack of a watch, that’s why I’m asking you this, it makes me happy that the problem is of a different plan,you reassured me,thaks

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                                    • Majkel PaszekoM Offline
                                      Majkel Paszeko @pavel.samokha
                                      last edited by

                                      @pavel-samokha Hi, can you tell us where Dev team is with fixing this issue? I have my SV stiil getting “black grid” and eventually crashing on particular map areas (when I’m running there or just moving map there). Do you know if the same issue was reported or reproduced for Race too? If it was, does new 2.30.32 update fix that?

                                      pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                      • pavel.samokhaP Offline
                                        pavel.samokha @Majkel Paszeko
                                        last edited by

                                        @Majkel-Paszeko please DM me the location

                                        Opinions expressed are solely my own and do not express the views or opinions of my employer

                                        1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          If you have an issue with the maps please add your location in this thread https://forum.suunto.com/topic/9741/black-grid-issue

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          Majkel PaszekoM 1 Reply Last reply Reply Quote 0
                                          • Majkel PaszekoM Offline
                                            Majkel Paszeko @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos Thanks, I know this thread and I posted location there already 2 weeks ago and now again. For me it’s a little concern however that Suunto is still collecting “bad” locations. Just like the issue was not yet addressed, navigated or even reproduced by Dev Team? Or is it map files issue as itself and each locations must be fixed individually?

                                            pavel.samokhaP 1 Reply Last reply Reply Quote 0
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