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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • S Offline
      Shrek3k @raphschroeder
      last edited by Shrek3k

      I had some grid-issues, too, but with the old watch firmware.
      Today’s run with map active did not result of any disappearance although I heavily used the map to orientate and zoomed in and out from.max to minimum and reverse. Let’s see how it develops.

      Just a question: how are maps updated after they received a (significant) update, e.g. after I had them on my watch for three months or so?
      How am I to suppesed to learn about a map update, or will the map just update somehow in the background? (I have to admit I can’t imagine the ‘automatic map update’)

      using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
      OS - Android 15/Pixel Pro 7

      TieutieuT 1 Reply Last reply Reply Quote 1
      • TieutieuT Online
        Tieutieu Platinum Member @Shrek3k
        last edited by Tieutieu

        @Shrek3k said in No-Map-Problem:

        Just a question: how are maps updated after they received a (significant) update, e.g. after I had them on my watch for three months or so?

        For now there has been no map update released. Suunto is very probably working on it. Let’s see when it comes how they will make it work (update or uninstall/install again).
        I have made some OSM corrections around my place few months ago after SV was released. They have been visible just few days after in OSM. I have tried by curiosity just a few days ago to uninstall/install my area again on my SV. Corrections are not there.

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        pavel.samokhaP 1 Reply Last reply Reply Quote 2
        • pavel.samokhaP Offline
          pavel.samokha @Tieutieu
          last edited by

          @Tieutieu said in No-Map-Problem:

          For now there has been no map update released. Suunto is very probably working on it. Let’s see when it comes how they will make it work (update or uninstall/install again).
          I have made some OSM corrections around my place few months ago after SV was released. They have been visible just few days after in OSM. I have tried by curiosity just a few days ago to uninstall/install my area again on my SV. Corrections are not there.

          Yes, we will be updating offline maps with some regular schedule, but procedures are not in place yet.

          Opinions expressed are solely my own and do not express the views or opinions of my employer

          D 2 Replies Last reply Reply Quote 4
          • D Offline
            dzembronja @pavel.samokha
            last edited by

            @pavel-samokha Good evening, will this update concern mapping the names of objects? I hope it will be even larger than 2 km

            pavel.samokhaP 1 Reply Last reply Reply Quote 0
            • pavel.samokhaP Offline
              pavel.samokha @dzembronja
              last edited by

              @dzembronja I was talking about map data update (roads, landcover, whatever).

              What you are asking, ability to show lower zoom levels and additional info like names, are related to watch software capabilities. I can’t say when it will be possible but of course it’s known limitations

              Opinions expressed are solely my own and do not express the views or opinions of my employer

              1 Reply Last reply Reply Quote 1
              • D Offline
                dzembronja @pavel.samokha
                last edited by

                @pavel-samokha Of course, thank you for the answer, tell me about the black squares on the map, is this not a lack of a clock? Is it a software problem?

                pavel.samokhaP 1 Reply Last reply Reply Quote 0
                • pavel.samokhaP Offline
                  pavel.samokha @dzembronja
                  last edited by

                  @dzembronja yes

                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                  D 1 Reply Last reply Reply Quote 1
                  • D Offline
                    dzembronja @pavel.samokha
                    last edited by

                    @pavel-samokha Good day, I understand you, that this is a software problem, right? Thank you for your answer

                    pavel.samokhaP 1 Reply Last reply Reply Quote 0
                    • pavel.samokhaP Offline
                      pavel.samokha @dzembronja
                      last edited by

                      @dzembronja yes, software problem, not data problem.

                      Opinions expressed are solely my own and do not express the views or opinions of my employer

                      D Majkel PaszekoM 2 Replies Last reply Reply Quote 0
                      • D Offline
                        dzembronja @pavel.samokha
                        last edited by

                        @pavel-samokha Because I thought it was the lack of a watch, that’s why I’m asking you this, it makes me happy that the problem is of a different plan,you reassured me,thaks

                        1 Reply Last reply Reply Quote 0
                        • Majkel PaszekoM Offline
                          Majkel Paszeko @pavel.samokha
                          last edited by

                          @pavel-samokha Hi, can you tell us where Dev team is with fixing this issue? I have my SV stiil getting “black grid” and eventually crashing on particular map areas (when I’m running there or just moving map there). Do you know if the same issue was reported or reproduced for Race too? If it was, does new 2.30.32 update fix that?

                          pavel.samokhaP 1 Reply Last reply Reply Quote 0
                          • pavel.samokhaP Offline
                            pavel.samokha @Majkel Paszeko
                            last edited by

                            @Majkel-Paszeko please DM me the location

                            Opinions expressed are solely my own and do not express the views or opinions of my employer

                            1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by

                              If you have an issue with the maps please add your location in this thread https://forum.suunto.com/topic/9741/black-grid-issue

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              Majkel PaszekoM 1 Reply Last reply Reply Quote 0
                              • Majkel PaszekoM Offline
                                Majkel Paszeko @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos Thanks, I know this thread and I posted location there already 2 weeks ago and now again. For me it’s a little concern however that Suunto is still collecting “bad” locations. Just like the issue was not yet addressed, navigated or even reproduced by Dev Team? Or is it map files issue as itself and each locations must be fixed individually?

                                pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                • pavel.samokhaP Offline
                                  pavel.samokha @Majkel Paszeko
                                  last edited by

                                  @Majkel-Paszeko

                                  We’re collecting issues to study root causes
                                  At least one issue was identified and we have a fix, but I can’t promise when there will be a FW release containing it
                                  Black grid is normally software issue, not data issue

                                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                                  Majkel PaszekoM 1 Reply Last reply Reply Quote 5
                                  • Majkel PaszekoM Offline
                                    Majkel Paszeko @pavel.samokha
                                    last edited by

                                    @pavel-samokha thanks for your response. Could you tell us a little, why this is happening on particular map locations only? Is it because of too many objects (trails) to be displayed in this area? This kind of information could help us at least avoiding using maps in such “dense” locations.

                                    pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                    • pavel.samokhaP Offline
                                      pavel.samokha @Majkel Paszeko
                                      last edited by

                                      @Majkel-Paszeko bug with processing some types of geometries

                                      Opinions expressed are solely my own and do not express the views or opinions of my employer

                                      Majkel PaszekoM D 2 Replies Last reply Reply Quote 1
                                      • Majkel PaszekoM Offline
                                        Majkel Paszeko @pavel.samokha
                                        last edited by

                                        @pavel-samokha buildings shapes or trail/street curves?

                                        1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          dzembronja @pavel.samokha
                                          last edited by

                                          @pavel-samokha Good afternoon, now there are problems with the calibration of the compass, it needs to be done every day, there was no such problem before and the weather does not synchronize, before it lasted for 2-3 days, now it disappears the next day

                                          pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                          • pavel.samokhaP Offline
                                            pavel.samokha @dzembronja
                                            last edited by

                                            @dzembronja both are unrelated to no-map-issue, please write them as a separate topics

                                            Opinions expressed are solely my own and do not express the views or opinions of my employer

                                            1 Reply Last reply Reply Quote 0
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