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SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024

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  • E Offline
    Elipsus Silver Members @Brad_Olwin
    last edited by 24 Apr 2024, 06:09

    @Brad_Olwin said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

    It seems common sense not to update while charging unless specified.

    This is really, really, really, really not common sense, I love tech so I deal with electronics all the times, and I specifically do the opposite, its been carved in my brain “do not update things if they are not hooked to a cable”.
    Computer advise to be plugged., my smart vacuum can’t update unless its plugged, my former smartwatch advised to be plugged, phone usually advise to be plugged (not true anymore, but that was the case for a long time), the Suunto watches needing to not be plugged is really not a normal occurrence

    S 1 Reply Last reply 24 Apr 2024, 06:32 Reply Quote 2
    • L Offline
      lilaceo
      last edited by 24 Apr 2024, 06:24

      I don’t know why but I had an exercice done it in the watch and before the update, this exercice has not been sync with the app because it gives me error of sync, Then I’ve realised that de watchs shows me that there were and update. After the update that exercice Not Sync with the app. And curiosly the app suunto show me the list of exercices completely disorder.

      M 1 Reply Last reply 24 Apr 2024, 06:50 Reply Quote 0
      • S Offline
        Stefano M64 Silver Members @Elipsus
        last edited by 24 Apr 2024, 06:32

        @Elipsus said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

        @Brad_Olwin said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

        It seems common sense not to update while charging unless specified.

        This is really, really, really, really not common sense, I love tech so I deal with electronics all the times, and I specifically do the opposite, its been carved in my brain “do not update things if they are not hooked to a cable”.

        I agree here, and in the manual of Suunto Race there is no indication about that, so it shouldn’t make difference, otherwise it must be clearly stated, since the updating is always a “risky” process. However, the watches are able to auto-recover after an error and that’s a very, very good feature. 👍

        Suunto Vector . Vector HR . Core . Race & Race S

        1 Reply Last reply Reply Quote 2
        • M Offline
          Mff73 @lilaceo
          last edited by 24 Apr 2024, 06:50

          @lilaceo said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

          I don’t know why but I had an exercice done it in the watch and before the update, this exercice has not been sync with the app because it gives me error of sync, Then I’ve realised that de watchs shows me that there were and update. After the update that exercice Not Sync with the app.

          if the activity was not synced with the app before the update, then it is lost : the FW update is cleaning the watch logbook and is letting in the watch only data summaries and no more any real data to be synced.
          before any FW update, you must be sure that everything is synced.

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          L 1 Reply Last reply 24 Apr 2024, 11:49 Reply Quote 1
          • P Offline
            pilleus
            last edited by 24 Apr 2024, 07:54

            One thing I recognised this morning: After the update/hotfix the HRV switch in section “sleeping” on the S9PP was deactivated and there were no HRV readings last night. OHR worked and also all other sleep data were captured.

            https://www.instagram.com/moves.are.life/
            Suunto Vertical Black Lime
            Suunto 9 Peak Pro Black
            Suunto Spartan Ultra Stealth Titanium

            1 Reply Last reply Reply Quote 0
            • J Offline
              JonasLarsson
              last edited by 24 Apr 2024, 08:49

              Add description to activity not possible after installing 2.33.14, anyone else having this issue? I´m on Vertical.

              Suunto Vertical Titanium Solar

              S 1 Reply Last reply 24 Apr 2024, 09:11 Reply Quote 0
              • S Offline
                sartoric Moderator @JonasLarsson
                last edited by 24 Apr 2024, 09:11

                @JonasLarsson
                as said in the other thread
                https://forum.suunto.com/topic/10656/suunto-app-2-34-timeline-missing-workouts-and-comments-i-make/7

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                1 Reply Last reply Reply Quote 0
                • F Offline
                  FunkyLarma
                  last edited by 24 Apr 2024, 09:25

                  Some strange issues have happened to me. Currently I am on a Race with FW 2.33.14 and iOS TestFlight version2.34.0 and I can not edit any activities with respect to titles and TSS.

                  Have read through the thread and seen the various comments about should the watch be plugged in or making sure everything is in sync before updating. My situation I was never given the chance.

                  My watch decided to update itself in the middle of the night! I know this as the update process puts the backlight on when it goes through the process, which woke me up.

                  Is there a known issue with sync as I can not tell if this is watch, app or platform related?

                  T 1 Reply Last reply 24 Apr 2024, 09:28 Reply Quote 0
                  • T Offline
                    Tieutieu Platinum Member @FunkyLarma
                    last edited by 24 Apr 2024, 09:28

                    @FunkyLarma just look the previous message from @sartoric pointing a thread about it.
                    I personnaly had the issue since yesterday morning before update (so did my wife with her S9pp, before update also), so I bet it’s more “SA server” related (using sports-tracker works for adding descriptions).
                    I’m using beta app, but I can’t edit either on public app on my ipad.

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    S 1 Reply Last reply 24 Apr 2024, 10:11 Reply Quote 0
                    • Ł Offline
                      Łukasz Szmigiel @GiPFELKiND
                      last edited by 24 Apr 2024, 09:56

                      @GiPFELKiND I never do an update with watch on the charger, and yet I always have only last 3 used custom sports remaining. Others are removed, which is a pity for some like hiking which I use seldomly but have plenty of fields defined.

                      S9PP 2.40.44

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        satom Bronze Member @Tieutieu
                        last edited by 24 Apr 2024, 10:11

                        @Tieutieu said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                        I’m using beta app, but I can’t edit either on public app on my ipad.

                        I’m curious…
                        Where can I find the beta version? I have a massive sync problem with my SR and would like to try the beta app…maybe it would help.

                        T 1 Reply Last reply 24 Apr 2024, 10:31 Reply Quote 0
                        • T Offline
                          Tieutieu Platinum Member @satom
                          last edited by Tieutieu 24 Apr 2024, 10:31

                          @satom on iOS you need to install TestFlight. Use search function should be able to find threads about it.
                          (But don’t forget that « beta app » means « beta »)

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          S 1 Reply Last reply 24 Apr 2024, 11:05 Reply Quote 0
                          • S Offline
                            Swaddy61 Silver Members
                            last edited by 24 Apr 2024, 10:50

                            Again showing that problems are not consistent across the user base, I have updated my SV to 2.33.14, my SA is on the current, stable (non-beta) Android release (4.87.0) and I can both edit my activities (last one added 1 hour ago) and see all my previous activities (going back years).

                            I am sure this must be frustrating for people with issues, and probably frustrating for Suunto too!

                            SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              satom Bronze Member @Tieutieu
                              last edited by 24 Apr 2024, 11:05

                              @Tieutieu Thanks a lot mate. I managed to install the beta, but the sync problem is still there 😒

                              1 Reply Last reply Reply Quote 1
                              • L Offline
                                lilaceo @Mff73
                                last edited by 24 Apr 2024, 11:49

                                @Mff73 as I said I tried but it was impossible the watch was unstable, so That i decided to update. But the exercises it remains in the watch, anyway is only 1 exercise lost . Now the problem is the app that all the exercices are without order

                                M 1 Reply Last reply 24 Apr 2024, 13:56 Reply Quote 0
                                • M Offline
                                  Mff73 @lilaceo
                                  last edited by 24 Apr 2024, 13:56

                                  @lilaceo
                                  you wrote :

                                  @lilaceo said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                  I don’t know why

                                  i answered you the “why”, and not that you did something wrong. 😉

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    Carlos Parejo
                                    last edited by 24 Apr 2024, 18:00

                                    This update didn’t fix the issue where the “training time” is showing 0h in the watchface (while unlocked, it’s corrected to the actual hours when it is locked)

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      murphyp228
                                      last edited by 24 Apr 2024, 18:19

                                      Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing .

                                      Ultra marathon / Ironman triathlete
                                      ———-
                                      Suunto Vertical Titanium + Stryd Duo
                                      Suunto Baro 9
                                      Suunto Spartan

                                      B 1 Reply Last reply 24 Apr 2024, 18:43 Reply Quote 1
                                      • B Offline
                                        Brad_Olwin Moderator @murphyp228
                                        last edited by 24 Apr 2024, 18:43

                                        @murphyp228 Already reported to Suunto.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        M 1 Reply Last reply 24 Apr 2024, 18:45 Reply Quote 0
                                        • M Offline
                                          murphyp228 @Brad_Olwin
                                          last edited by 24 Apr 2024, 18:45

                                          @Brad_Olwin Cheers

                                          Ultra marathon / Ironman triathlete
                                          ———-
                                          Suunto Vertical Titanium + Stryd Duo
                                          Suunto Baro 9
                                          Suunto Spartan

                                          1 Reply Last reply Reply Quote 0
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