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SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024

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  • M Offline
    Mff73 @lilaceo
    last edited by 24 Apr 2024, 06:50

    @lilaceo said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

    I don’t know why but I had an exercice done it in the watch and before the update, this exercice has not been sync with the app because it gives me error of sync, Then I’ve realised that de watchs shows me that there were and update. After the update that exercice Not Sync with the app.

    if the activity was not synced with the app before the update, then it is lost : the FW update is cleaning the watch logbook and is letting in the watch only data summaries and no more any real data to be synced.
    before any FW update, you must be sure that everything is synced.

    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
    Suunto Vertical all black
    Wife : S9PP
    SA: Always the latest beta :)
    Android 13, Galaxy S205G

    L 1 Reply Last reply 24 Apr 2024, 11:49 Reply Quote 1
    • P Offline
      pilleus
      last edited by 24 Apr 2024, 07:54

      One thing I recognised this morning: After the update/hotfix the HRV switch in section “sleeping” on the S9PP was deactivated and there were no HRV readings last night. OHR worked and also all other sleep data were captured.

      https://www.instagram.com/moves.are.life/
      Suunto Vertical Black Lime
      Suunto 9 Peak Pro Black
      Suunto Spartan Ultra Stealth Titanium

      1 Reply Last reply Reply Quote 0
      • J Offline
        JonasLarsson
        last edited by 24 Apr 2024, 08:49

        Add description to activity not possible after installing 2.33.14, anyone else having this issue? I´m on Vertical.

        Suunto Vertical Titanium Solar

        S 1 Reply Last reply 24 Apr 2024, 09:11 Reply Quote 0
        • S Offline
          sartoric Moderator @JonasLarsson
          last edited by 24 Apr 2024, 09:11

          @JonasLarsson
          as said in the other thread
          https://forum.suunto.com/topic/10656/suunto-app-2-34-timeline-missing-workouts-and-comments-i-make/7

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          1 Reply Last reply Reply Quote 0
          • F Offline
            FunkyLarma
            last edited by 24 Apr 2024, 09:25

            Some strange issues have happened to me. Currently I am on a Race with FW 2.33.14 and iOS TestFlight version2.34.0 and I can not edit any activities with respect to titles and TSS.

            Have read through the thread and seen the various comments about should the watch be plugged in or making sure everything is in sync before updating. My situation I was never given the chance.

            My watch decided to update itself in the middle of the night! I know this as the update process puts the backlight on when it goes through the process, which woke me up.

            Is there a known issue with sync as I can not tell if this is watch, app or platform related?

            T 1 Reply Last reply 24 Apr 2024, 09:28 Reply Quote 0
            • T Offline
              Tieutieu Platinum Member @FunkyLarma
              last edited by 24 Apr 2024, 09:28

              @FunkyLarma just look the previous message from @sartoric pointing a thread about it.
              I personnaly had the issue since yesterday morning before update (so did my wife with her S9pp, before update also), so I bet it’s more “SA server” related (using sports-tracker works for adding descriptions).
              I’m using beta app, but I can’t edit either on public app on my ipad.

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing
              S9B titanium Ambassador edition, A3P, X6

              S 1 Reply Last reply 24 Apr 2024, 10:11 Reply Quote 0
              • Ł Offline
                Łukasz Szmigiel @GiPFELKiND
                last edited by 24 Apr 2024, 09:56

                @GiPFELKiND I never do an update with watch on the charger, and yet I always have only last 3 used custom sports remaining. Others are removed, which is a pity for some like hiking which I use seldomly but have plenty of fields defined.

                S9PP 2.40.44

                1 Reply Last reply Reply Quote 0
                • S Offline
                  satom Bronze Member @Tieutieu
                  last edited by 24 Apr 2024, 10:11

                  @Tieutieu said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                  I’m using beta app, but I can’t edit either on public app on my ipad.

                  I’m curious…
                  Where can I find the beta version? I have a massive sync problem with my SR and would like to try the beta app…maybe it would help.

                  T 1 Reply Last reply 24 Apr 2024, 10:31 Reply Quote 0
                  • T Offline
                    Tieutieu Platinum Member @satom
                    last edited by Tieutieu 24 Apr 2024, 10:31

                    @satom on iOS you need to install TestFlight. Use search function should be able to find threads about it.
                    (But don’t forget that « beta app » means « beta »)

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    S 1 Reply Last reply 24 Apr 2024, 11:05 Reply Quote 0
                    • S Offline
                      Swaddy61 Silver Members
                      last edited by 24 Apr 2024, 10:50

                      Again showing that problems are not consistent across the user base, I have updated my SV to 2.33.14, my SA is on the current, stable (non-beta) Android release (4.87.0) and I can both edit my activities (last one added 1 hour ago) and see all my previous activities (going back years).

                      I am sure this must be frustrating for people with issues, and probably frustrating for Suunto too!

                      SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        satom Bronze Member @Tieutieu
                        last edited by 24 Apr 2024, 11:05

                        @Tieutieu Thanks a lot mate. I managed to install the beta, but the sync problem is still there 😒

                        1 Reply Last reply Reply Quote 1
                        • L Offline
                          lilaceo @Mff73
                          last edited by 24 Apr 2024, 11:49

                          @Mff73 as I said I tried but it was impossible the watch was unstable, so That i decided to update. But the exercises it remains in the watch, anyway is only 1 exercise lost . Now the problem is the app that all the exercices are without order

                          M 1 Reply Last reply 24 Apr 2024, 13:56 Reply Quote 0
                          • M Offline
                            Mff73 @lilaceo
                            last edited by 24 Apr 2024, 13:56

                            @lilaceo
                            you wrote :

                            @lilaceo said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                            I don’t know why

                            i answered you the “why”, and not that you did something wrong. 😉

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            1 Reply Last reply Reply Quote 0
                            • C Offline
                              Carlos Parejo
                              last edited by 24 Apr 2024, 18:00

                              This update didn’t fix the issue where the “training time” is showing 0h in the watchface (while unlocked, it’s corrected to the actual hours when it is locked)

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                murphyp228
                                last edited by 24 Apr 2024, 18:19

                                Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing .

                                Ultra marathon / Ironman triathlete
                                ———-
                                Suunto Vertical Titanium + Stryd Duo
                                Suunto Baro 9
                                Suunto Spartan

                                B 1 Reply Last reply 24 Apr 2024, 18:43 Reply Quote 1
                                • B Offline
                                  Brad_Olwin Moderator @murphyp228
                                  last edited by 24 Apr 2024, 18:43

                                  @murphyp228 Already reported to Suunto.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  M 1 Reply Last reply 24 Apr 2024, 18:45 Reply Quote 0
                                  • M Offline
                                    murphyp228 @Brad_Olwin
                                    last edited by 24 Apr 2024, 18:45

                                    @Brad_Olwin Cheers

                                    Ultra marathon / Ironman triathlete
                                    ———-
                                    Suunto Vertical Titanium + Stryd Duo
                                    Suunto Baro 9
                                    Suunto Spartan

                                    1 Reply Last reply Reply Quote 0
                                    • F Offline
                                      false Bronze Member
                                      last edited by false 25 Apr 2024, 06:42

                                      400 messages including lots of annoying bugs in the previous update thread… I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                                      Fixed a problem with SuuntoPlus device communication

                                      and then
                                      @murphyp228 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                      Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing

                                      The first ever product on which I’ve turned auto updates off is my Suunto watch

                                      F B 2 Replies Last reply 25 Apr 2024, 07:52 Reply Quote 2
                                      • F Offline
                                        freeheeler @false
                                        last edited by 25 Apr 2024, 07:52

                                        @false said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                        I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                                        maybe time? it seems to be a limiting factor in several projects and tasks…

                                        living sideways

                                        1 Reply Last reply Reply Quote 3
                                        • B Offline
                                          Brad_Olwin Moderator @false
                                          last edited by 25 Apr 2024, 12:29

                                          @false said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                          400 messages including lots of annoying bugs in the previous update thread… I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                                          Fixed a problem with SuuntoPlus device communication

                                          and then
                                          @murphyp228 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                          Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing

                                          The first ever product on which I’ve turned auto updates off is my Suunto watch

                                          The app issue is unrelated to watch firmware and is only an issue with the beta version of the Suunto App. Beta versions may have bugs, after all they are beta versions.
                                          Suunto does not post a detailed list of fixes, we do not know which are bugs or which are user issues, certainly some of the posts are the latter. Improving the firmware will introduce bugs and during testing not all bugs are seen. The forum certainly helps with this. My auto updates are on.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          ? 1 Reply Last reply 25 Apr 2024, 15:24 Reply Quote 2
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