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SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024

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  • T Offline
    Tieutieu Platinum Member @satom
    last edited by Tieutieu 24 Apr 2024, 10:31

    @satom on iOS you need to install TestFlight. Use search function should be able to find threads about it.
    (But don’t forget that « beta app » means « beta »)

    Suunto’s devices at home :
    Vertical titanium solar
    Suunto Race S
    S9pp titanium sand
    Suunto Wing
    S9B titanium Ambassador edition, A3P, X6

    S 1 Reply Last reply 24 Apr 2024, 11:05 Reply Quote 0
    • S Offline
      Swaddy61 Silver Members
      last edited by 24 Apr 2024, 10:50

      Again showing that problems are not consistent across the user base, I have updated my SV to 2.33.14, my SA is on the current, stable (non-beta) Android release (4.87.0) and I can both edit my activities (last one added 1 hour ago) and see all my previous activities (going back years).

      I am sure this must be frustrating for people with issues, and probably frustrating for Suunto too!

      SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

      1 Reply Last reply Reply Quote 0
      • S Offline
        satom Bronze Member @Tieutieu
        last edited by 24 Apr 2024, 11:05

        @Tieutieu Thanks a lot mate. I managed to install the beta, but the sync problem is still there 😒

        1 Reply Last reply Reply Quote 1
        • L Offline
          lilaceo @Mff73
          last edited by 24 Apr 2024, 11:49

          @Mff73 as I said I tried but it was impossible the watch was unstable, so That i decided to update. But the exercises it remains in the watch, anyway is only 1 exercise lost . Now the problem is the app that all the exercices are without order

          M 1 Reply Last reply 24 Apr 2024, 13:56 Reply Quote 0
          • M Offline
            Mff73 @lilaceo
            last edited by 24 Apr 2024, 13:56

            @lilaceo
            you wrote :

            @lilaceo said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

            I don’t know why

            i answered you the “why”, and not that you did something wrong. 😉

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 0
            • C Offline
              Carlos Parejo
              last edited by 24 Apr 2024, 18:00

              This update didn’t fix the issue where the “training time” is showing 0h in the watchface (while unlocked, it’s corrected to the actual hours when it is locked)

              1 Reply Last reply Reply Quote 0
              • M Offline
                murphyp228
                last edited by 24 Apr 2024, 18:19

                Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing .

                Ultra marathon / Ironman triathlete
                ———-
                Suunto Vertical Titanium + Stryd Duo
                Suunto Baro 9
                Suunto Spartan

                B 1 Reply Last reply 24 Apr 2024, 18:43 Reply Quote 1
                • B Offline
                  Brad_Olwin Moderator @murphyp228
                  last edited by 24 Apr 2024, 18:43

                  @murphyp228 Already reported to Suunto.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  M 1 Reply Last reply 24 Apr 2024, 18:45 Reply Quote 0
                  • M Offline
                    murphyp228 @Brad_Olwin
                    last edited by 24 Apr 2024, 18:45

                    @Brad_Olwin Cheers

                    Ultra marathon / Ironman triathlete
                    ———-
                    Suunto Vertical Titanium + Stryd Duo
                    Suunto Baro 9
                    Suunto Spartan

                    1 Reply Last reply Reply Quote 0
                    • F Offline
                      false Bronze Member
                      last edited by false 25 Apr 2024, 06:42

                      400 messages including lots of annoying bugs in the previous update thread… I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                      Fixed a problem with SuuntoPlus device communication

                      and then
                      @murphyp228 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                      Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing

                      The first ever product on which I’ve turned auto updates off is my Suunto watch

                      F B 2 Replies Last reply 25 Apr 2024, 07:52 Reply Quote 2
                      • F Offline
                        freeheeler @false
                        last edited by 25 Apr 2024, 07:52

                        @false said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                        I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                        maybe time? it seems to be a limiting factor in several projects and tasks…

                        living sideways

                        1 Reply Last reply Reply Quote 3
                        • B Offline
                          Brad_Olwin Moderator @false
                          last edited by 25 Apr 2024, 12:29

                          @false said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                          400 messages including lots of annoying bugs in the previous update thread… I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                          Fixed a problem with SuuntoPlus device communication

                          and then
                          @murphyp228 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                          Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing

                          The first ever product on which I’ve turned auto updates off is my Suunto watch

                          The app issue is unrelated to watch firmware and is only an issue with the beta version of the Suunto App. Beta versions may have bugs, after all they are beta versions.
                          Suunto does not post a detailed list of fixes, we do not know which are bugs or which are user issues, certainly some of the posts are the latter. Improving the firmware will introduce bugs and during testing not all bugs are seen. The forum certainly helps with this. My auto updates are on.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          ? 1 Reply Last reply 25 Apr 2024, 15:24 Reply Quote 2
                          • ? Offline
                            A Former User @Brad_Olwin
                            last edited by 25 Apr 2024, 15:24

                            @Brad_Olwin said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                            Beta versions may have bugs, after all they are beta versions.

                            …and the watch firmware isn’t beta, so no bugs! 😉

                            1 Reply Last reply Reply Quote 2
                            • J Offline
                              JonasLarsson
                              last edited by 26 Apr 2024, 05:41

                              Saving edits to a workout is working again.

                              Suunto Vertical Titanium Solar

                              1 Reply Last reply Reply Quote 1
                              • S Offline
                                SuperFlo75 Silver Members Bronze Member
                                last edited by 27 Apr 2024, 18:21

                                I updated yesterday, I was late because I didn‘t want to charge the watch earlier, and until now, I didn‘t found any problems! I‘m really lucky…

                                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                Suunto Wing
                                Suunto 9 Peak Pro Titanium (owns my wife now)
                                Suunto Spartan Ultra
                                SA iOS 2.43.0 (18473)
                                Instagram @superflo75

                                1 Reply Last reply Reply Quote 0
                                • T TrailEyes referenced this topic on 29 Apr 2024, 07:33
                                • F Offline
                                  Francesco Pagano Silver Members Bronze Member
                                  last edited by 30 Apr 2024, 11:03

                                  I installed this update last week and this morning I charged my watch for the first time since then. It didn’t charge beyond 73% even after putting off the charger and back on.
                                  Has this been already mentioned or experienced by anyone? I couldn’t find anything similar on this thread nor on the forum

                                  S9PP
                                  S5

                                  M 1 Reply Last reply 30 Apr 2024, 11:39 Reply Quote 0
                                  • M Offline
                                    Mff73 @Francesco Pagano
                                    last edited by 30 Apr 2024, 11:39

                                    @Francesco-Pagano
                                    is your watch showing the screen that it is plugged to the charger (the screen with big % in the middle ? )?
                                    did you softreset your watch to see if it changes something ?

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    F 1 Reply Last reply 30 Apr 2024, 12:44 Reply Quote 0
                                    • F Offline
                                      Francesco Pagano Silver Members Bronze Member @Mff73
                                      last edited by 30 Apr 2024, 12:44

                                      @Mff73 no during the whole time the screen went dark, I could only see the charge advancement on the watch face if I moved it.
                                      I did a soft reset but then went to work, I’ll try again when I go back home

                                      S9PP
                                      S5

                                      1 Reply Last reply Reply Quote 0
                                      • А Offline
                                        Александр Даниленко
                                        last edited by Александр Даниленко 5 Jan 2024, 18:49 1 May 2024, 18:19

                                        I found a bug.

                                        I don’t know if it is related to this firmware or any of them.

                                        It is about roller skating. It seems that “ascent” and “descent” calculation is totally wrong. I had now 40km inline skates ride and it shows me only 10m ascent/descent, which is definitely wrong! (there were tons of uphills on my way made me swear 2nd half of the way 😅). I also checked a bike ride on similar route, which was recorded with strava in the past and it shows me 650m ascent.

                                        Screenshot_2024-05-01-21-10-50-28_b14a9358fd6881e7ef1642d19c4cec95.jpg

                                        Screenshot_2024-05-01-21-11-40-40_b14a9358fd6881e7ef1642d19c4cec95.jpg

                                        You can see it doesn’t even make sense to have only 10m ascent/descent, when highest point is 35m, and lowest 12m. However, even this ascent/descent plot doesn’t look realistic.

                                        Suunto Race S

                                        S M 2 Replies Last reply 1 May 2024, 19:13 Reply Quote 0
                                        • S Offline
                                          sartoric Moderator @Александр Даниленко
                                          last edited by 1 May 2024, 19:13

                                          @Александр-Даниленко
                                          Still have to ride after the hotfix, but it was ok before

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                          А 2 Replies Last reply 1 May 2024, 19:33 Reply Quote 0
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